What users are saying about
Top Rated
159 Ratings
Top Rated
159 Ratings
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Score 8.3 out of 101
6 Ratings
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Score 7.3 out of 101

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Likelihood to Recommend

Appian

Surely Appian is not a Site Development Tool. So we should avoid the use of a system for just UX development. We should look for process automation as much as we can mature the use cases.
Ravi Joshi, PMI-ACP® profile photo

TIBCO iProcess

TIBCO iProcess is a very nice option if your process is large, complex, has a lot of cases (instances) or huge number of users. It is really performant. Also thanks to "Technology plug-ins" add-in it has wonderful integration with TIBCO Buinessworks, what opens you BPM to any kind of external system integration.But if you are managing only small, local, departmental processes it feels too big and too complex, there are other more suitable products.
Juan Francisco Tavira profile photo

Feature Rating Comparison

Process Engine

Appian
TIBCO iProcess
4.3
Process designer
Appian
TIBCO iProcess
5.0
Process simulation
Appian
TIBCO iProcess
2.0
SOA support
Appian
TIBCO iProcess
9.0
Process player
Appian
TIBCO iProcess
2.0
Support for modeling languages
Appian
TIBCO iProcess
5.0
Form builder
Appian
TIBCO iProcess
5.0
Model execution
Appian
TIBCO iProcess
2.0

Pros

  • I have observed after version 17.1 we have a lot of good features in Appian that improve usability (UX). This adds real value in this competitive Digital space.
  • You can understand business use case and convert it to a logical process automation.
  • Process Modeller has improved a lot and providing smart services use adds more value.
  • Service integration helps us to seamlessly integrate with third-party systems
Ravi Joshi, PMI-ACP® profile photo
  • Performance. TIBCO iProcess is the most performant BPM I've even seen.
  • Manage large workloads. It can handle tens of thousands users and groups, hundreds of thousand or million live cases.
  • It can also manage very large and complex process definitions.
  • Very stable, once you get your business process up and running it is very stable.
Juan Francisco Tavira profile photo

Cons

  • There is an improvement required for Reporting part.
  • UX can also improve such as in consideration of some CMS system. Sometimes business usually compares the UX with some CMS systems like SharePoint.
  • Tableau or any other visualization tool integration is Key to provide Single customer View.
Ravi Joshi, PMI-ACP® profile photo
  • Due to its age iProcess is still a 32bit native application, albeit it has Java integration.
  • It lacks case management and you end up also implementing your own business organization model to enrich iProcess users, groups and roles.
  • It does not have process isolation, everything runs using shared jobs.
  • Horizontal scalability is very limited but HA works very well.
Juan Francisco Tavira profile photo

Likelihood to Renew

Appian9.5
Based on 11 answers
We need more time in the real world to determine if it will be renewed. But it is definitely being used presently and is being evaluated
John Cabrera profile photo
No score
No answers yet
No answers on this topic

Usability

Appian8.8
Based on 28 answers
On usability space, We found Appian is a very simple and nice to use interface. The browser independent support is another key aspect to implement a solution at an Enterprise level.Develop once and use anywhere like Mobile & IPAD devices is another key aspect to see the usability. There are few improvements required in the Mobile version. However, overall it's a good to use system.
Ravi Joshi, PMI-ACP® profile photo
No score
No answers yet
No answers on this topic

Support

Appian8.4
Based on 52 answers
Appian updates happen automatically and regularly (about every two months or so). We are informed when updates are coming to understand the timing, and in our short timeframe (about 6 months) we have had no issues with functionality breaking
Lynley Johnston profile photo
No score
No answers yet
No answers on this topic

In-Person Training

Appian9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Appian10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

We went through a light-touch Request for Proposal process, explaining the problem we were trying to fix and giving lots of examples of the current process and pain points. Appian was one of 10 respondents but stood out as having all of the components that would make putting the customer first, sharing information across multiple government agencies, workflow, low code and speed to build a working prototype that would work on multiple devices (pc, mobile, table) out of the box.Appian understood the problem we were trying to fix, and their response answered the majority of our concerns about how to solve the problems for the business customer by using and re-using information. Other providers could do some parts of the functionality needed, or offered to build the prototype from scratch, or couldn't meet our timeframes (due to length of delivery or lack of resources). Some of the respondents missed the point entirely and simply did not meet the requirements we set.Another factor was the cost estimate presented by the respondents - Appian was not the cheapest, but they were definitely not wildly expensive (unlike a couple of other respondents)!
Lynley Johnston profile photo
iProcess is a previous generation product, it lacks OSGi and cloud so it is seen as "old". Due to this, it is difficult to choose new installations. All other options seem shiny in comparison. But regarding performance and stability, it is still unsurpassed.
Juan Francisco Tavira profile photo

Return on Investment

  • Although I don't have direct access to ROI assessment, I feel if projects are managed well, Appian has the ability to deliver applications / deliverables quick enough to ensure quick ROI.
Kaisar Hossain (MBA PMP, 6 Sigma, Scurm/ profile photo
  • Numbers are difficult to crunch, the best impact is that you always know the status of a single business case and the system runs fast and smoothly; your users will forget what waiting is.
  • Case tracking is perfectly accurate, having that you can extract statistical data and predict and optimize your business very accurately.
  • TIBCO iProcess administrators must be quite skilled; that increases your overall costs so the ROI will be delayed a bit.
Juan Francisco Tavira profile photo

Screenshots

Pricing Details

Appian

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Appian More Information

TIBCO iProcess

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

TIBCO iProcess More Information