Apple Pay vs. Fiserv (First Data) - ICICI Merchant Services

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apple Pay
Score 9.1 out of 10
N/A
Apple Pay is a payment gateway the vendor states gives customers an easy, secure, and private way to pay in stores, within apps, on the web, and in Business Chat.N/A
Fiserv (First Data) - ICICI Merchant Services
Score 3.7 out of 10
N/A
Fiserv (formerly First Data) and ICICI Merchant Services combined a payment gateway and point-of-sale software and hardware solutions with features such as card & check acceptance, and merchant mobile commerce solutions, and ecommerce gateway. First Data merged with Fiserv in July 2019. Similar capabilities are now supplied by Fiserv Carat.N/A
Pricing
Apple PayFiserv (First Data) - ICICI Merchant Services
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Apple PayFiserv (First Data) - ICICI Merchant Services
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Apple PayFiserv (First Data) - ICICI Merchant Services
Top Pros
Top Cons
Best Alternatives
Apple PayFiserv (First Data) - ICICI Merchant Services
Small Businesses
Thryv
Thryv
Score 8.8 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Medium-sized Companies
Adyen
Adyen
Score 8.8 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Enterprises
Adyen
Adyen
Score 8.8 out of 10
Adyen
Adyen
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Apple PayFiserv (First Data) - ICICI Merchant Services
Likelihood to Recommend
9.3
(18 ratings)
4.6
(7 ratings)
Likelihood to Renew
7.3
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Apple PayFiserv (First Data) - ICICI Merchant Services
Likelihood to Recommend
Apple
I use it not only at stores in person but also online. It's so easy to use. I've been a victim of identity theft before and I just feel safer using it online than entering my individual credit card info every time. Plus I get cashback on purchases!
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Fiserv
The software which is web-based offers our employees access the portal for reporting, credit card processing remotely. This feature has been very useful during the current Covid environment.
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Pros
Apple
  • Apple Pay is extremely easy to access because you can access it whether you've unlocked your phone or locked it.
  • Apple Pay does a great job listing historic transactions.
  • Apple Pay easily allows users to add or remove different credit cards.
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Fiserv
  • Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
  • Integrates well with WordPress and WooCommerce and provides a seamless user experience.
  • Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.
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Cons
Apple
  • The ability for other integrations to still have their restricting permissions to be used. As an example, I can't use Apple Pay and still choose when I want my delivery because it's not in Apple Pay's coding to allow outside restrictions.
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Fiserv
  • They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
  • Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.
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Likelihood to Renew
Apple
It's now a standard.
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Fiserv
No answers on this topic
Usability
Apple
Extremely effective and easy to use.
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Fiserv
No answers on this topic
Alternatives Considered
Apple
Our choice to use Apple Pay was made because of the fast and easy access to funds, it is largely accepted by most vendors and it is a knowingly secure platform for transactions. Making it a trusted and effective resource for our company to utilize. We also found the setup to be more user-friendly.
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Fiserv
First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.
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Return on Investment
Apple
  • less time spent entering credit card numbers online
  • it has great security features
  • it's portable, since it's built in to my phone
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Fiserv
  • Our ROI has been very positive
  • Our company has been able to process cash receipts remotely
  • Our processing charges have been lower
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ScreenShots