Apple Remote Desktop

Top Rated
64 Ratings
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Score 8.1 out of 101

Radmin Remote Administrator

7 Ratings
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Score 8 out of 101

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Likelihood to Recommend

Apple Remote Desktop

For a small deployment of macOS, I can see where Apple Remote Desktop could suffice. I can see where a company that is strapped for cash could benefit from a knowledgeable employee using it to automate some tasks. I am not comfortable giving an estimate number-wise.For a large deployment of macOS or iOS, this would be a very inappropriate tool. There are far too many obstacles for an app like Apple Remote Desktop to successfully manage a large fleet of macOS computers or really any number of iOS devices. You simply need an MDM solution in this day and age. This will become increasingly necessary, even in small numbers, but MDM providers have started to provide solutions for customers in these situations.
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Radmin Remote Administrator

Excellent working tool for remote connection between computers. Allows you to work with your customers remotely and provide quality support, and allows the simultaneous connection of several computers. Aso saves the information of connections made for future connections, as well as allows you to eliminate or modify the data of the connections that have been made.
Katiuska Salazar profile photo

Feature Rating Comparison

Remote Administration

Apple Remote Desktop
7.3
Radmin Remote Administrator
10.0
Screen sharing
Apple Remote Desktop
9.0
Radmin Remote Administrator
10.0
File transfer
Apple Remote Desktop
8.7
Radmin Remote Administrator
10.0
Instant message
Apple Remote Desktop
8.4
Radmin Remote Administrator
10.0
Secure remote access with Smart Card authentication
Apple Remote Desktop
8.0
Radmin Remote Administrator
Access to sleeping/powered-off computers
Apple Remote Desktop
5.6
Radmin Remote Administrator
10.0
Over-the-Internet remote session
Apple Remote Desktop
8.1
Radmin Remote Administrator
10.0
Initiate remote control from mobile
Apple Remote Desktop
3.9
Radmin Remote Administrator
Remote management of servers & workstations
Apple Remote Desktop
8.4
Radmin Remote Administrator
10.0
Remote Active Directory® management
Apple Remote Desktop
9.4
Radmin Remote Administrator
10.0
Centralized management dashboard
Apple Remote Desktop
7.9
Radmin Remote Administrator
10.0
Session record
Apple Remote Desktop
6.8
Radmin Remote Administrator
10.0
Annotations
Apple Remote Desktop
6.2
Radmin Remote Administrator
10.0
Monitoring and Alerts
Apple Remote Desktop
6.2
Radmin Remote Administrator
10.0
Multi-platform remote control
Apple Remote Desktop
5.3
Radmin Remote Administrator
10.0

Pros

  • Remote commands for doing things to a large number of devices
  • Allows us to see what the user is seeing
  • Allows us to repair things without leaving the office.
No photo available
  • It allows you to add equipment to connect to it
  • It allows you to save the information of the connected equipment
  • It allows you to eliminate equipment or modify the information of the same ones if it has changed
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Cons

  • The software has some bugs. When I have tried to create detailed lists and scanners I have had the program crash entirely, this is extremely frustrating.
  • Software does not scan as fast as I would like, though it does scan rather fast I wish it could scan faster.
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  • Slow or intermittent connectivity if there is no good communication link between connected equipment
  • They could add functionality so that the user of the tool can take full control of the equipment when changing users
  • Provide more detailed information about the user that makes the remote connection to the computer
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Likelihood to Renew

Apple Remote Desktop10.0
Based on 1 answer
Great software easy to use
Kevin B. Richardson II profile photo
No score
No answers yet
No answers on this topic

Usability

Apple Remote Desktop10.0
Based on 1 answer
Great software! Enjoy using in my workplace.
Kevin B. Richardson II profile photo
No score
No answers yet
No answers on this topic

Support

Apple Remote Desktop10.0
Based on 1 answer
Very easy to use not very buggy
Kevin B. Richardson II profile photo
No score
No answers yet
No answers on this topic

Implementation

Apple Remote Desktop10.0
Based on 1 answer
Very quick and easy install with no real issues
Kevin B. Richardson II profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Apple Remote Desktop allows me access and control that Casper doesn't always have. I love the use of the Remote sessions to be able to get on and see what exactly is going on and then to be able to fix it without having to run across campus to that classroom.
Angel Swalve profile photo
Katiuska Salazar profile photo

Return on Investment

  • Apple Remote Desktop has eliminated the need for me to go to all 60 classrooms daily to troubleshoot and repair computers.
  • Apple Remote Desktop does cause some frustration because it is hard to find a lot of scripts to help make it work better for me. I am learning quickly, but learning the scripts is work.
  • Apple Remote Desktop has helped our campus be more efficient and allows the students more time on the computers and less downtime on the computers when repairs need to be done.
Angel Swalve profile photo
  • Quality
  • Cost
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Pricing Details

Apple Remote Desktop

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Radmin Remote Administrator

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details