Appointlet vs. vCita

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Appointlet
Score 7.9 out of 10
N/A
Appointlet is an appoint scheduling software that provides organizations scheduling pages, enabling them to display the organization's availability on one page for convenient booking.
$10
per month per user
vCita
Score 9.7 out of 10
N/A
vCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…
$29
per month
Pricing
AppointletvCita
Editions & Modules
Premium
$96
per year per user
Essentials
$29
per month
Business
$59
per month
Platinum
$99
per month
Offerings
Pricing Offerings
AppointletvCita
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
AppointletvCita
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Appointlet
-
Ratings
vCita
8.7
5 Ratings
11% above category average
Customer data management / contact management00 Ratings9.55 Ratings
Workflow management00 Ratings8.04 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Appointlet
-
Ratings
vCita
7.0
3 Ratings
10% below category average
Email marketing00 Ratings7.03 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Appointlet
-
Ratings
vCita
8.0
5 Ratings
5% above category average
Billing and invoicing management00 Ratings9.05 Ratings
Reporting00 Ratings7.03 Ratings
Customization
Comparison of Customization features of Product A and Product B
Appointlet
-
Ratings
vCita
6.8
7 Ratings
12% below category average
Custom fields00 Ratings6.67 Ratings
API for custom integration00 Ratings7.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
Appointlet
-
Ratings
vCita
8.6
7 Ratings
14% above category average
Mobile access00 Ratings8.67 Ratings
Security
Comparison of Security features of Product A and Product B
Appointlet
-
Ratings
vCita
9.7
6 Ratings
14% above category average
Role-based user permissions00 Ratings9.76 Ratings
Best Alternatives
AppointletvCita
Small Businesses
vCita
vCita
Score 9.7 out of 10
Salesmate
Salesmate
Score 9.6 out of 10
Medium-sized Companies
Chili Piper
Chili Piper
Score 9.0 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
Enterprises
Doodle
Doodle
Score 7.3 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AppointletvCita
Likelihood to Recommend
10.0
(1 ratings)
9.7
(10 ratings)
Usability
-
(0 ratings)
9.5
(4 ratings)
Support Rating
-
(0 ratings)
8.5
(4 ratings)
User Testimonials
AppointletvCita
Likelihood to Recommend
Appointlet
Appointlet is a fantastic tool. It allows you to easily send a link to people to book meetings with you. I put it in my email signature so my clients know they can book a meeting with me anytime they need to. It eliminates the "when can you meet" back and forth emails, and is an incredible tool.
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vcita
It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.
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Pros
Appointlet
  • Allows you to create multiple different meeting types
  • Has a scheduling page for all meeting lengths or for specific meetings
  • Easily allows you to connect multiple calendars to check schedules
Read full review
vcita
  • Great for online appointment bookings.
  • Good for taking payments.
  • Good for onboarding new clients.
  • Integrates with your website.
  • Integrates with Facebook Pages.
Read full review
Cons
Appointlet
  • They don't seem to have a default schedule available ,meaning you have to customize your availability for each meeting
  • I'm unsure if they offer time zone support when you are the one travelling (ie. can you easily change your time zone if you are going away)
  • Reminder emails are only sent out if you purchase their premium plan
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vcita
  • Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
  • Improved ease of use with forms.
Read full review
Usability
Appointlet
No answers on this topic
vcita
Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).
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Support Rating
Appointlet
No answers on this topic
vcita
I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.
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Alternatives Considered
Appointlet
Appointlet's closest competitor is Calendly. Calendly is certainly more well known but Appointlet is just as good. Ultimately, Appointlet's free plan allows you to have multiple different kinds of meetings. This is different than Calendly's free plan and is ultimately why I chose to go with Appointlet.
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vcita
I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
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Return on Investment
Appointlet
  • It has saved me hours of time going back and forth to try and get a meeting scheduled
  • I don't charge through Appointlet but tack meetings onto client invoices. The ease for them being able to book has upped the number of client meetings I have.
Read full review
vcita
  • I have no clue
  • I'm assuming that we would not have people making appointments with us if we didn't have this service
Read full review
ScreenShots

vCita Screenshots

Screenshot of Exclusively designed for service providers & service-based businessesScreenshot of The only marketing-driven CRM for small businesses