ApprovalMax vs. Square 9 Softworks

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ApprovalMax
Score 8.2 out of 10
N/A
ApprovalMax provides approval workflow automation for cloud accounting platforms such as Xero and QuickBooks Online. It replaces paper- and email-based approval processes with multi-step and multi-role automated approval workflows that enable automated notifications to approvers, automated audit trails, and mobile approvals. Approval workflows include: Invoice approvals / bill review and bill approval Purchase order approval, including the functionality to create…
$54
per month
Square 9 Softworks
Score 9.5 out of 10
N/A
For document-intensive companies looking to improve business efficiency, Square 9 Softworks develops solutions for process automation that aim to drive increased productivity across all business applications.
$250
per month 5 users
Pricing
ApprovalMaxSquare 9 Softworks
Editions & Modules
ApprovalMax Standard
$54
per month per organization
ApprovalMax Advanced
$83
per month per organization
ApprovalMax Premium
$121
per month per organization
Square 9 Process Automation Essentials
$50
per month per user (5 User Minimum)
Square 9 Digital Transformation Essentials
$68
per month per user (5 User Minimum)
Square 9 Enterprise Essentials
$75
per month per user (10 User Minimum)
Offerings
Pricing Offerings
ApprovalMaxSquare 9 Softworks
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional DetailsDiscount available for annual pricing and for management of multiple organizations.Offered via a three-tier pricing model that allows customers to scale their solution up or down based on the changing needs of their organization. Pricing excludes professional services and implementation fees
More Pricing Information
Features
ApprovalMaxSquare 9 Softworks
Payment Management
Comparison of Payment Management features of Product A and Product B
ApprovalMax
8.0
1 Ratings
7% above category average
Square 9 Softworks
-
Ratings
Customizable Approval Policies9.01 Ratings00 Ratings
Financial Document Management9.01 Ratings00 Ratings
Payment Status Tracking9.01 Ratings00 Ratings
Payment Audit Trail9.01 Ratings00 Ratings
Duplicate Bill Detection4.01 Ratings00 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
ApprovalMax
8.5
1 Ratings
21% above category average
Square 9 Softworks
-
Ratings
Automated Accounts Payable Processes9.01 Ratings00 Ratings
Vendor Management8.01 Ratings00 Ratings
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Score 9.5 out of 10
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User Ratings
ApprovalMaxSquare 9 Softworks
Likelihood to Recommend
9.0
(1 ratings)
9.7
(66 ratings)
Likelihood to Renew
-
(0 ratings)
5.1
(7 ratings)
Usability
-
(0 ratings)
7.6
(6 ratings)
Availability
-
(0 ratings)
7.3
(2 ratings)
Performance
-
(0 ratings)
7.3
(2 ratings)
Support Rating
-
(0 ratings)
7.9
(26 ratings)
In-Person Training
-
(0 ratings)
7.3
(1 ratings)
Implementation Rating
-
(0 ratings)
6.4
(3 ratings)
Configurability
-
(0 ratings)
7.3
(1 ratings)
Ease of integration
-
(0 ratings)
4.5
(2 ratings)
Product Scalability
-
(0 ratings)
7.3
(2 ratings)
Vendor post-sale
-
(0 ratings)
7.3
(2 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
ApprovalMaxSquare 9 Softworks
Likelihood to Recommend
ApprovalMax
As mentioned previously - able to send invoice based on amount , program code and division code ,supplier is very useful feature ; If an invoice does not fit into approval process than it is rejected and an email is received mentioning the reason
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Square 9 Softworks
Great for automating invoice processing where you want to set it and forget it. Also works well for document storage where you need things organized and easy to find. If you have complex requirements and need flexibility, this platform can handle it.
Not ideal if you expect a lot of exceptions or manual intervention since troubleshooting misrouted documents can be tricky. Also not the best fit if you want something that works out of the box with zero setup. You get the most out of it when you invest time upfront to build workflows.
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Pros
ApprovalMax
  • choice based on Program codes / division codes - we use Xero accounting system and we have 22 program codes and 11 divison codes ; once invoice is entered in Xero depending on relevant program code and divison code, Approval max automatically send invoice to relevant person depending on approval workflow process . One manager could be handling multiple divison and program codes; if our approval work flow process is properly designed - it is accurate in sending invoice to relevant manager.
  • invoice can also send to various managers based on General ledger codes ; this flexibility makes useful when manager is handling only certain nature of expenses regardless of program codes / divisionl.
  • Approval process can also be designed based on level of amount ; and level of amount is derived from our Delegation policy. it makes audit of application of delegation policy easy ; we give copy of delegation policy and print of approval work flow process to auditor.
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Square 9 Softworks
  • The software is very flexible, and the technicians were great at implementing our customizations for the PO project.
  • While indexing fields in Global Search, the Key Free tool works great.
  • Global Search is well-organized. It's easy to navigate and find your documents.
  • The process for completing your project was well done. Communicating with individuals at Square 9 who were responsible for different aspects of the project was easy.
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Cons
ApprovalMax
  • date and time of change in approval process ; for example if Mr. A was responsible for all expenses above $1000 in Oct 23 and from Nov 23 it is changed to $5000 . in Dec 23 if it is checked - it will show approval limit of $5000 ; but will not show from which date limit was changed. Auditor always asks this question when the limit was changed in approval max - we cannot prove it.
  • If there is audit trail of who made the changes , when and what changes were made ; will be good.
  • when we are in main page of seeing invoices awaiting approval - there are hundreds of invoices - searching for one invoice from particular supplier is very cumbersome job - we have to go by each and every invoice in order to find that invoice ; it will be good if we have search function on main page itself ; in current scenario we have to go to report section - input all filters and than search for that particular invoice.
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Square 9 Softworks
  • GlobalSearch could use some enhancements in layout - THIS IS FIXED WITH THE NEWEST VERSION OF GLOBALSEARCH 6.3 and their Sleek GUI GlobalSearch GO! - WELL DONE!
  • GlobalSearch could use external sharing of documents THIS IS FIXED WITH THE NEWEST VERSION OF GLOBALSEARCH 6.3 and their Sleek GUI GlobalSearch GO! - WELL DONE!
  • GlobalForms could have better formatting tools to enhance the fields and text formatting
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Likelihood to Renew
ApprovalMax
No answers on this topic
Square 9 Softworks
We absolutely can't imagine not continuing software maintenance as there are always new additions that improve the system not to mention the excellent tech support when issues are encountered. Response times for troubleshooting are very quick and usually, my issue is resolved in less than an hour after connecting with support.
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Usability
ApprovalMax
No answers on this topic
Square 9 Softworks
The items I am searching for are easily found. They are found in at least 95% of the searches. The failure rate generally is related to another employees user error or a template error set up by our Square 9 team in house.
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Reliability and Availability
ApprovalMax
No answers on this topic
Square 9 Softworks
Square-9 can get this product out to you in almost the same hour your order it. We got ours very fast.
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Performance
ApprovalMax
No answers on this topic
Square 9 Softworks
With the PDF projected viewer, the document retrieval-to-display can drag for a second more than some systems, and the capture workflow if you overload a server array can also drag, but those are the only two issues we've ever seen with this product, and they are not serious issues at all.
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Support Rating
ApprovalMax
No answers on this topic
Square 9 Softworks
We had one "production down" incident that took about a day to get help on. I think that's a bit too long. The support people seem confident but not that friendly. I feel like I'm bothering them when I get help, but they get the job done.
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In-Person Training
ApprovalMax
No answers on this topic
Square 9 Softworks
It would have been higher, but the training is a bit muted for the lesser qualified office equipment vendors who signed up as partners to sell and support it. The more experienced ECM vendors and customer end-users will find the training very good, but a bit slow.
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Implementation Rating
ApprovalMax
No answers on this topic
Square 9 Softworks
I think the implementation could have gone a little smoother than it did. Now that I know how to use the software, I could do it myself. I feel that as an organization, we could have been a little better prepared. If the consultant was more aware of what we were looking for, they could have assisted in setting up some workflows for us as per the contract. But because we were not prepared, the initial implementation process was a little painful. That said, adding a document management system to ANY business kinda means everyone has to re-think the way they do their work which can be difficult for some staff.
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Alternatives Considered
ApprovalMax
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Square 9 Softworks
Laserfiche could not even complete their installation. Square 9 Softworks was able to come in and rescue the failed project. We have hardly scratched the surface of what we believe we can do in terms of more implementations of the Square 9 Softworks program in other business processes in our company. Square 9 Softworks was demonstrated to our procurement management team while they were struggling with the Laserfiche implementation, and they were ready to abandon Laserfiche immediately upon seeing the Square 9 Softworks program demonstrated. We abandoned Laserfiche even though we had financial investments with them already. This is testimony to how clearly Square 9 Softworks is a better solution than Laserfiche.
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Scalability
ApprovalMax
No answers on this topic
Square 9 Softworks
The scale-ability is quite good actually, but you need competent sales/support folks providing it to you, so the scale is set right for the demands of your system use. Some resellers are not good at doing this, some are fantastic. If you are scaled correctly at first implementation, you'll be very happy with this system.
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Return on Investment
ApprovalMax
  • It has certainly made a positive impact ; it is definately worth its value ; when we are processing hundreds of invoices every fortnight ; getting approval of invoices in timely manner for all invoices is of paramount importance . as approval max has its own app - approval can be done on mobile phone also ; this is particularly helpful when staff is travelling .
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Square 9 Softworks
  • Having less paper in the office has saved space and supplies. We no longer need to purchase those expensive cardboard folders for archiving.
  • Having someone do their own health screening is safer and saves us from keeping a staff member devoted to that task.
  • I used to have to spend hours physically culling archive records. Now I can sort it and weed it with clicks of a button!
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ScreenShots

ApprovalMax Screenshots

Screenshot of where approval processes are set up  – no matter how simple or complex.Screenshot of the interface to build approval steps that follow any business rules – whether approvals happen one after another, all at once, or only in certain cases. The user can also control who approves based on things like amount, supplier, account code, or category.Screenshot of where to approve bills and purchase orders the way that works best.Screenshot of the interface that matches bills to approved purchase orders from the same supplier to keep coding accurate and control spending. Unmatched bills can also be stopped from being approved.Screenshot of where to mention others in comments to bring them in or get their input – even if they’re not part of the original approval. If they don’t have access, a prompt to add them as a Watcher is sent. Mentions work on web and mobile, sending notifications as soon as access is granted.Screenshot of where to raise purchase orders, approve requests, and extract key details from bills and purchase orders – all on the go with the ApprovalMax mobile app for iOS and Android.

Square 9 Softworks Screenshots

Screenshot of GlobalSearch Go, which organizes documents based on extracted data.Screenshot of InquireAI, which offers AI-driven data extraction of invoice and receipt fields to eliminate the need for manual data entry.Screenshot of a contract. Contracts are a complex document format that can require contextual understanding to collect accurate data points.Screenshot of where using natural language prompts, InquireAI works as an agent to extract, classify, and analyze information from any type of document.Screenshot of the invoice review process, where users can be notified by email when a pending approval is available.Screenshot of a fully indexed document. These can be released for secure access within GlobalSearch or sent to other repositories, including QuickBooks, Dynamics 35 Business Central, Citrix ShareFile, or Google Drive.