Archer Integrated Risk Management Platform vs. BigID vs. Diligent One Platform

Archer is better suited for an environment that has at least some maturity in its program, whatever that program may be. If an organization does not know stakeholders involved, or the workflow for its own process, or has the technology in place to perform vulnerability scans, then Archer will probably not be much help. If an organization knows these items, but it's all paper based or in Excel spreadsheets, or they are struggling to report on them, or notify an individual when it is their time to take action in a process, then Archer can be a tremendous help.

Incentivized

Add context to data to get a bigger picture and make decisions regarding compliance, privacy, coverage, security, and governance.

Incentivized

Diligent Community is well suited for entities in the public sector who need to comply with the Brown Act. Diligent One Platform is not well suitable for those who are not tech savvy. Board members who are older and do not use the Diligent One Platform frequently, are not comfortable using some of the functionality - such as voting - so it still needs to be done on the back-end.

Incentivized

• Integration capabilities to multiple enterprise systems
• Control standards and Procedures to address multiple regulatory/authoritative sources, standards and frameworks enabling test once satisfy many requiremnts
• Rapid application development and User friendly tool with configuration capability to customize easily without user requiring programming or coding skills

• Coverage for all types of data
• Ease of use
• Good support

Incentivized

• Enhance business compliance by maintaining records and documents for all our processes and reports, which allows us to not worry about training new people in case resources are transferred.
• We integrated risk assessment tools and business continuity plans, which allowed proactive identification and mitigation of potential business risks.
• It helped to secure communication channels with confidential discussions and document sharing among team members and leadership.

Incentivized

• They release time to time updates, which causes issues in the GUI. However, one has to be careful while installing the update.
• There is no open and free academy to learn more about the tool.
• One cannot stay to a particular product version, they have to move to the next version to keep up with the changes.

Incentivized

• Mobile application isn't that user friendly
• Doesn't work with some legacy systems
• Blips and or latency in every day use.

Incentivized

• When multiple people have the same permissions in workflow, it can be confusing on who is the approver
• When a workflow is rejected by a second reviewer, it will automatically go back to the preparer - the item does not go back to the first reviewer

Incentivized

Good tool to get the information communicated, approval workflow, and easy to add new findings/questionnaires. Seems to be compatible with different browsers and little downtime. Only request for improvement is to add an export feature with fewer clicks. Maybe batch export.

Incentivized

The new platform seems to be much easier to use. The other had a lot of wasted space and it seems that has all been fixed. I like all of the new features and being so used to boarddocs, I was not sure about learning something new but I see that it will make my life easier.

Incentivized

Our RSA Archer team is dedicated to finding solutions for our organization. They haven't mentioned any issues with receiving support with deployment or bug fixes, and generally the platform is very dependable. They are always very excited about delivering a version upgrade and presenting any new features that provide more dashboards or chart types.

Incentivized

HighBond by Galvanize support has some of the best and fastest support that I have experienced. Though we only contact them through emails, they were quick to provide insightful information about our problems. Whenever we email them about an issue, they would be able to reply in less than an hour, ready and prepared with useful solutions to address the issue.

Incentivized

We’re pretty satisfied with the implementation offering and the reading experiences provided. With our quarterly audits, this tool has made the task much more accessible. The outcome of version control of documents is easy to accomplish, and gathering all the records in one place makes it more accessible.

Incentivized

Microsoft Dynamics is a useful tool with easy integration to toolsets for analytics, and has a remarkable ease of use. The accessibility and discoverability in RSA Archer is more difficult, as sections get densely nested. The search capability in Dynamics is smoother but reliant on complete words being used, whereas RSA Archer searching is full Boolean.

Incentivized

Affordable, scalable, seamlessly integrates with other applications, easy to configure and use. Great customer and product support. Affordable extended product support.

Incentivized

My experience in this regard has been limited unfortunately. Before Diligent our work was Excel based and in my previous company this type of activity was done through an in-house system which was custom built to suit the business. While Excel offer flexibility I would sum up our previous challenges with using an Excel based platform as follows: 1-Version control was a disaster to manage in a big company. There was not always a single version of the truth and broken formulas can derail the process and set us back significantly 2-Excel lacks the clear audit trails we wanted, specifically if we consider the key compliance areas of the business 3-Reporting to Exco took too long, relied on key individual skills in data analytics and reporting

Incentivized

• We were able to achieve approx 63% gain in operational efficiency.
• Reduce the number of findings and exceptions during an Internal audit to almost zero.
• Get compliance to all client contracts tracked through the tool thus increasing the confidence of clients in our systems and processes.

Incentivized

• Manage Enterprise data bolume
• Manage data sources
• Low impact on our system

Incentivized

• Main benefit has been the integration of compliance from different countries into one management tool
• We have been able to to double our coverage with the same amount of people
• we have been able to integrate all certification, legal compliance, Operational compliance and Risk auditing into one coherent strategy

Incentivized