Archie vs. OfficeSpace Software

Perfect for medium/large coworking spaces. I think it can be a good option for any company that needs to book out resources or manage members, but, in my opinion, it is clearly built for office/workplace scenarios rather than other types of facilities.

It is perfect for hybrid work. If there are no assigned desks, you can book a desk for however long you need to use it. It tells you which desks are occupied and by whom so you can know where to book a desk.

Incentivized

• Their customer service team is always helpful and fast in replying via chat or email.
• The platform is exceptionally easy to use and customize to our needs.
• It integrates with Microsoft Teams and Outlook

• Very easy to learn and use - was up and running after only 1 hour of training.
• Department can be color coded so it is easy to determine the correct utilization.
• Customer Service is outstanding - when you need it (which is rarely) you usually get a call or e-mail within 2 hours.
• They listen to you - they are always updating the software and value the feedback they get from their customers
• They use the cloud - updates are automatic

Incentivized

• The program is quite automatic, although it took me some time to adjust to the many processes that our organization has in place.

• I would like to see on-demand ticketing designed for a multi party hand off system that ties to a standardized process flow.
• I would like an improved interface on mobile generally but especially for move manager and request manger.

Incentivized

Because they deliver way more than we expected

I give Archie a 10, since I really love using it. It does exactly what it promises with no hiccups. It's a well-designed product, created with a user in mind. It's also well integrated into other products, like Slack and Google Calendar. Aside from some minor improvements, it's a great solution.

Useability is right up there, some of the graphics seem a little outdated and could be updated, but navigating the maps and models is easy and you get a really clear view of the different buildings and levels within those buildings. Overall, as a user this a great tool!

Incentivized

Support is happy to help at any time. If there are bulk tasks, they are more than willing to do them for you. The staff is super-friendly, and they like to check with you occasionally to let you know about feature updates. I have never hesitated to contact them with any of my needs and questions.

Incentivized

It helps with Visitors management and Meeting Room Management of our Organization

The price is better, and the web interface is easier to navigate

I felt OfficeSpace met the needs of our company. Other competitors had features that our company would not use so why pay more for something you are not going to use? I truly like the idea of being in the cloud. Bugs are fixed quickly and it is very easy to get on line with support to review a problem to quickly learn a new feature.

Incentivized

• Increase in our revenue after adding different levels of membeship
• We can now open rooms to external bookings without affecting our regular members
• It helped us optimize our physical resources better

• Improved our ability to work hybrid
• When our entire team needed to go in, it helped us be able to book desks near each other
• Gives a lot of flexibility. We can book a desk in any city in the world that is available.

Incentivized