Arcoro HR vs. Surfboard

We have recommended to at least two other colleagues. It helps to prevent dishonest time keeping. Manual timekeeping by a supervisor seems to create a lot of room for errors including forgetfulness of who showed up and when. It's nice to be able to track when each employee is working or how many people are on each worksite.

Incentivized

• Employee logs in and answers health-related questions before beginning work. They remotely provide their own timesheet information, adjustable by the administrator where needed.
• Location at time of login is readily available. Distance from jobsite can be determined at any login.
• Time for lunch is automatically deducted from work hours, logged by type of work interrupted, and easily adjustable by the employer if necessary.
• Reports by employees of time spent on any type of work during the work day and work week are readily available. Work by job name is also available.

Incentivized

• It would be a nice feature if employees could add photos of their progress on jobsites
• The GPS could be a bit more exact for tracking employees
• The reports page online is not the most user friendly page. It seems dated.

Incentivized

It is easer to keep someing going then change things out. Our employees have taken 6 months to learn this one, I do not want to reinvent the wheel. Just this week I have seen inprovment as they now know they do not get paid if they do not clock in and back out every day.

Incentivized

It's easy for anyone tech savvy. It is kind of impossible to make anything even more user-friendly than it already is. The app itself has zero issues for all my staff. The admin side of things takes a bit more knowing and learning.

Incentivized

No problems.

Incentivized

Pages do not load quickly. It's difficult to build custom reports. Again, you need to HR people develop your system and make is user friendly.

Incentivized

I have not had to use support other then as we got started
and had a few hick ups but they were great.
They answered all our questions even if some of them were no the program
does not do that. I guess the best support is one that is not needed because
the product works great and does its job right

Incentivized

We did not do any in person training

Incentivized

Online training is good because it's at our own pace.

Incentivized

Gave a notice to all
employees to come to work 15 min early on the day planned to implement the
program. I had Spanish and English signs
on how to down load the program and log in I showed them ALL how to log in and
out and explained that they are responsible for reporting accurate time. I had them all sign a policy that lunch
breaks were mandatory for all employees
at least 30 min per day. This ensures
safety on the roofs. We had a few people
who did not have passwords to the app store and we had a few problems with
android phones but most of them were on their way quickly. Most not happy about the change but I hope
they see the benefit of it now.

Incentivized

We still use Sage, and ExakTime is compatible with it, which is why we went with ExakTime. So technically we use both at this time. ExakTime is a great pairing with Sage since Sage does not have any applications that let employees clock in and out. So we use ExakTime for that and then transfer the information to Sage for the reporting and issuing of deposits/checks, etc.

Incentivized

I think it is priced a little high, but no time to look for other options at this time.

Incentivized

No problems with them.

Incentivized

• Saved at least 15 hours of time entry per week
• Employees clock in and out with accuracy to the minute instead of guessing how many hours they worked on each job/day
• Jobs/locations are listed on the app so employees can easily find the job they are working on instead of hunting through paperwork to find the location number
• Geofencing tracks employees clocking in outside the job location

Incentivized