Arcserve Backup vs. Macrium Reflect

Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.

The free version of Macrium Reflect is licensed for both commercial and personal use. It works well on MS Windows computers, but cannot back up servers, where a paid version is required. The free version does full and differential backups, but not incremental as do the paid versions. If a large volume of files are added every day, a paid version would be more suitable as it supports incremental backups. The Macrium Reflect server version is very suitable for backing up physical servers.

Incentivized

• It offers excellent features like dedupe, high availability, DR, and BMR.
• Arcserve Backup has many offerings to fit many business sizes and needs.
• Arcserve Backup sales and technical support is good to work with.
• Very nice reseller program and benefits.

Incentivized

• Virtualize images to restore services
• Mount backup images to restore files
• Takes incremental backups pretty quick compared to other software
• Creates synthetic full images well

Incentivized

• Arcserve Backup can be costly.
• To utilize Arcserve Backup and all its features may require a layout of dedicated equipment or additional infrastructure.
• They don't always explain that for Arcserve Backup to work well, and it requires specific system requirements and extensive internet bandwidth.

Incentivized

• The program could reduce a bit the space it takes for its backups.
• It should be more affordable.

Incentivized

Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.

It basically covers all our required scenarios, including VMs, partitions, files or any other objects through NAS, SAN or DAS connections. It's easy to set up and utilize the features and functions. There are a few times that we needed to switch over for the RHA replications and UDP backups. For the RHN replication, there was a roughly 10 minutes downtime during the switchover. For the UDP, it works pretty well.

Incentivized

This application is very simple to use and works great for its intended purposes. It's my go-to when I need to create or manage a singular disk or volume image.

Incentivized

Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.

Incentivized

We have not been opening tickets for support from Macrium at the moment, only for licencing issues, but good attention and fast response by the support team. They respond pretty fast to our emails and fixed our issues giving us a good explanation of our case without any complications. Due to the good functionality of the software we have not opened a ticket for support in years.

Incentivized

We use Veeam Backup and Replication at our larger sites where Vmware Virtualization is being used and is our product of choice in this venue. When it comes to our smaller sites, nothing is more affordable and reliable than Arcserve Backup.

Incentivized

Veeam offers Veeam Agent for Microsoft Windows, a product we also install and use. It compares favorably with Macrium Reflect; however, for small firms and individual wanting an added cloud backup of their full hard drive, Macrium wins out in requiring less cloud storage space by a significant margin. ShadowProtect is a rock solid competitor with a higher price and no free version. It is highly dependable, but more complicated to install and set up. The number of technical issues and quality of technical support have ruled out Acronis products. MSP360 Backup has impressive technology, but we encountered issues with restore times and full drive image restores.

Incentivized

• We were able to roll back up and replication into one product, which reduced the costs without having to go with multiple vendors.
• As a result of Arcserve UDP, we were able to implement a full DR scenario test, which until that point hadn't been successful.

Incentivized

• Impossible to specify.

Incentivized