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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arcserve SaaS Backup

    Score9 out of 10
    N/AArcserve SaaS Backup offers protection for data stored in Microsoft 365, Microsoft 365 Azure AD, Microsoft Dynamics 365, Salesforce, and Google Workspace.N/A

    Egnyte

    Score9.3 out of 10
    N/AEgnyte provides a unified content security and governance solution for collaboration, data security, compliance, and threat detection for multicloud businesses. More than 16,000 organizations trust Egnyte to reduce risks and IT complexity, prevent ransomware and IP theft, and boost employee productivity on any app, any cloud, anywhere.

    $25

    per month

    Pricing
    Arcserve SaaS BackupEgnyte
    Editions & Modules
    No answers on this topic
    Team (1-10 employees)
    $10
    per employee/per month
    Business (10-100 employees)
    $20
    per employee/per month
    Enterprise (50+ employees)
    Contact sales team
    Offerings
    Pricing Offerings
    Arcserve SaaS BackupEgnyte
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Arcserve SaaS BackupEgnyte
    Considered Both Products
    Arcserve
    No answer on this topic
    Egnyte
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    11 Answers
    Features
    Arcserve SaaS BackupEgnyte
    Data Center Backup
    Comparison of Data Center Backup features of Arcserve SaaS Backup and Egnyte
    Feature
    Arcserve SaaS Backup
    9.0
    1 Ratings
    5% above category average
    Egnyte
    -
    Ratings
    Management dashboard7.01 Ratings00 Ratings
    Retention options10.01 Ratings00 Ratings
    Encryption10.01 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Arcserve SaaS Backup and Egnyte
    Feature
    Arcserve SaaS Backup
    9.0
    1 Ratings
    13% above category average
    Egnyte
    -
    Ratings
    Operational reporting and analytics8.01 Ratings00 Ratings
    Ransomware Recovery10.01 Ratings00 Ratings
    SaaS Backup
    Comparison of SaaS Backup features of Arcserve SaaS Backup and Egnyte
    Feature
    Arcserve SaaS Backup
    9.5
    1 Ratings
    10% above category average
    Egnyte
    -
    Ratings
    SaaS Product Integration8.01 Ratings00 Ratings
    Multiple Data Restoration Options10.01 Ratings00 Ratings
    Data Auditing and Search10.01 Ratings00 Ratings
    Data Storage in the Cloud or On-Premises10.01 Ratings00 Ratings
    Best Alternatives
    Arcserve SaaS BackupEgnyte
    Small Businesses
    Backupify
    Score5.6 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    Medium-sized Companies
    Spanning Backup
    Score7.4 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    Veeam Data Cloud for Azure
    Score7.9 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Arcserve SaaS BackupEgnyte
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (42 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (6 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (7 ratings)
    Performance
    -
    (0 ratings)
    8.8
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    7.7
    (4 ratings)
    User Testimonials
    Arcserve SaaS BackupEgnyte
    Likelihood to Recommend
    Arcserve
    We have various customers within the insurance and law sectors that frequently have to refer back to legacy emails and documents and having the luxury of indefinite backups mean it’s incredibly convenient to recover these files in the event local copies have been deleted. Where it sometimes falls down is when customers have wanted to recover emails that have allegedly been sent/received by disgruntled employees, but were sent, read and deleted in between backup jobs.
    Incentivized
    Read full review
    Egnyte
    Egynte is best suited for companies that SharePoint is not the best fit for. This includes managers unfamiliar with SharePoint specifically, and those really looking for a replacement for a file server in the more traditional Windows sense. SharePoint has more or less done away with any management that resembles Active Directory or File Explorer. Egnyte's web portal is incredibly straightforward. I would say Egnyte is less suited for companies that have licensing access to SharePoint already and do not have a ton of files or granular sharing and security needs
    Read full review
    Pros
    Arcserve
    • Easy recovery
    • Low cost solution
    • Indefinite backups
    • Data sovereignty
    Incentivized
    Read full review
    Egnyte
    • Sharing files externally with passwords, link expiration and granular control of permissions
    • File syncing across end-user devices using a client installed onto the computer for seamless integration for end-users as if they had mapped a drive directly to their machine
    • Implements 2FA for secure access
    Read full review
    Cons
    Arcserve
    • Number of licensed users can be unclear at first glance.
    • Items created and deleted in between backup jobs are never backed up.
    Incentivized
    Read full review
    Egnyte
    • The main drawback of the system that it is lacking in managing the uploading of large or huge files, even though the large files can be easily downloadable but the upload takes a lot of time.
    • While uploading the system sometimes starts lagging and the file after sometimes needs to upload again.
    • Egnyte is lacking in syncing multiple platforms at the same time. It gives access to one platform at a time which somehow hinders the work while migrating a large amount of data.
    Incentivized
    Read full review
    Likelihood to Renew
    Arcserve
    No answers on this topic
    Egnyte
    We found that usage of Egnyte in our supported clients, with sufficient bandwidth, provided all the features and stability we required. The billing setup was fair and the support provided was ample for end users and well as our in house admins. There was a concern about high usage clients but this was taken into account during the vetting process.
    Incentivized
    Read full review
    Usability
    Arcserve
    No answers on this topic
    Egnyte
    Really easy to use the interface. The web browser is very intuitive and I have not had any notable issues with this. It's easy to work on documents as a team, and the only issues we have to tend to come with Apple apps and downloading large files to WebEdit. It's very similar to the filing systems that come on Apple and Windows devices so not a steep learning curve.
    Incentivized
    Read full review
    Performance
    Arcserve
    No answers on this topic
    Egnyte
    Egnyte works very well across all platforms and as an add-on to other programs. Load time is close to nothing. Reports can be made in no time as well. All in all no performance issues. We can see that it depends on the local network connection. If you're running with fiber there won't be any issues.
    Incentivized
    Read full review
    Support Rating
    Arcserve
    No answers on this topic
    Egnyte
    I never had to reach out to customer support for Egnyte. I don't know any coworkers who have had to reach out to Egnyte for support either. As far as I am concerned, the support team is doing a good job since I have not had to reach out to them.
    Incentivized
    Read full review
    Alternatives Considered
    Arcserve
    Barracuda Cloud to Cloud backup was never really given a fair comparison due to our existing relationships with Arcserve. From research and light sales meetings, the products seem to be the same premise with no real obvious benefit to either. Our choice was a matter of preference for vendor.
    Incentivized
    Read full review
    Egnyte
    At the time when this was implemented (over 5 years ago and still in production), there were issues with syncing and reliability that Egnyte did not have, and have continued to impress with. Other providers have improved a lot and Egnyte is fairly costly, but switching costs would be high to move away from it to similar solutions.
    Incentivized
    Read full review
    Return on Investment
    Arcserve
    • Being so cheap, it’s easy to package and sell as a service.
    • Being so convenient, it sometimes can drain internal resource as clients can rely on it too much.
    • Great sales/pre-sales team that can assist.
    Incentivized
    Read full review
    Egnyte
    • Allows us to easily communicate important data securely with other offices (not just sending via email)
    • It allows everyone in our office to be working on the same information at the same time
    • It meshes so well with salesforce that I can't really picture what our practice would look like if we didn't have the combination.
    Incentivized
    Read full review
    ScreenShots