Arcserve UDP vs. Microsoft Purview Data Loss Prevention

If I were speaking to a fellow Managed Service Provider, I would likely NOT recommend this product. There are simply too many other tools out there that are better hitting this particular market. And the pain points that we do have with them are especially difficult because of our business model. However in speaking to pretty much anyone else in IT/Disaster Recovery this is an enterprise tool built to handle anything you throw at it. UNC paths and linking backup servers to one another, the flexibility of the tool allows for maximum cost savings if you build it right.

Incentivized

Microsoft Purview Data Loss Prevention is ideal for a 365 E5 enterprise organization where Azure directory is your 'source of truth' for user management and security policies. It is suited for using OneDrive as personal file management and SharePoint as collaborative files storage. Allows delineation of scanning various assets based on job function and department (as defined by Azure groups etc.). No additional cost if you are already invested in an E5 enterprise environment (for most functions, MS has additional DLP product enhancements)

Incentivized

• It is reliable and once it is up and running you do not need to worry about it.
• It is flexible; you can use it to backup on-prem or in the cloud.
• Backup and DR

Incentivized

• Adaptive Protection is one of the coolest capabilities in Microsoft Purview Data Loss Prevention especially from the aspect of DLP. Over time, it starts analyzing risky documents and/or contents in the M365 (or O365) environment and starts securing them automatically based on the current available settings.
• The wide variety of options while creating policies helps in covering number of different scenarios and thus offers more secure and broader coverage of content.
• Activity explorer (specifically Analytics) provides a very helpful and informative bird's eye view of all the activities happening around while ensuring a provision of being notified in real time about any suspicious activity.

Incentivized

• Notifications - on the odd occasion something doesn't work, I get way too many email notifications!
• Explanation of issues - sometimes when there is a problem, the explanation is a bit lacking in the logs as to why
• Flagging of errors - sometimes minor errors just get a warning flag, and it doesn't really notify you that they are there.

Incentivized

• The Data Loss Prevention tools don't seem to integrate well with other DLP tools Microsoft provides, like those built into Exchange Online. Data is missed when it should be blocked from being sent.
• The way Purview contributes to the overall Microsoft Security Score can be a bit difficult to tell, it's not clear what is being applied to improve the score and other management windows need to be accessed to address suggestions.

Incentivized

It works great in our infrastructure, we have reduced the risk of losing information at a lower TCO compared to other solutions. The implementation process was precise and fast and upgrades have always been smooth. It delivers what it promises.

Incentivized

Microsoft Purview Data Loss Prevention is super difficult.

Incentivized

Pretty good--I haven't actually had to call them much so it's hard to say. The box works well enough and most of my issues have been related to the rest of my network, rather than the appliance itself.

Incentivized

Arcserve [UDP] has stood the test of time due to its low cost-to-feature value proposition for our company. We have ultimately decided to move to a more MSP-friendly product in N-Able Backup, but Arcserve [UDP] kept us around for years with their reliable and inexpensive product that delivered above and beyond technologically of their competitors throughout all that time.

Incentivized

overall better coverage and integration with Microsoft products. also, it was the most reasonable solution for us

Incentivized

• We have been able to keep our clients' costs low and add advanced features with no additional overhead for us in licensing.
• It does however cost us a significant amount of additional technician time to review backups each day compared to other products aimed in our vertical.

Incentivized

• It has helped us to prevent data breaches and protect them from data loss.
• It has strong visibility on the activities related to data copy to and from removable devices.
• It can easily enforce the policies on group of users and also exclude some in the exclusions

Incentivized