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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arctera Enterprise Vault

    Score5 out of 10
    N/AArctera Enterprise Vault is a file archiving option.N/A

    Microsoft Exchange

    Score8.6 out of 10
    N/AMicrosoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).N/A
    Pricing
    Arctera Enterprise VaultMicrosoft Exchange
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Arctera Enterprise VaultMicrosoft Exchange
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Arctera Enterprise VaultMicrosoft Exchange
    Considered Both Products
    Cloud Software Group
    Chose Arctera Enterprise Vault
    Using Enterprise Vault means having a system that is not directly integrated in your backups, and not tied to the upgrade kadence of your backup systems is nice. With CommVault or other backup driven software the upgrade cycle and user experience is not always tied to the …
    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    65 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    63 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    68 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    46 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    52 Answers
    Features
    Arctera Enterprise VaultMicrosoft Exchange
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Arctera Enterprise Vault and Microsoft Exchange
    Feature
    Arctera Enterprise Vault
    -
    Ratings
    Microsoft Exchange
    7.3
    84 Ratings
    14% below category average
    Anti-malware00 Ratings6.567 Ratings
    Customizability00 Ratings8.079 Ratings
    Data Loss Protection00 Ratings8.368 Ratings
    Threat Detection00 Ratings6.566 Ratings
    Sandboxing00 Ratings7.444 Ratings
    End-to-End Encryption00 Ratings6.767 Ratings
    Management Tools00 Ratings8.080 Ratings
    Best Alternatives
    Arctera Enterprise VaultMicrosoft Exchange
    Small Businesses
    Amazon S3 Glacier
    Score9 out of 10
    Sophos Email
    Score9.1 out of 10
    Medium-sized Companies
    Google Vault
    Score9.5 out of 10
    Sophos Email
    Score9.1 out of 10
    Enterprises
    Microsoft Exchange Online Archiving
    Score8.4 out of 10
    OpenText Core Email Threat Protection
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Arctera Enterprise VaultMicrosoft Exchange
    Likelihood to Recommend
    7.5
    (9 ratings)
    9.0
    (102 ratings)
    Likelihood to Renew
    8.6
    (2 ratings)
    10.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (6 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.9
    (12 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Arctera Enterprise VaultMicrosoft Exchange
    Likelihood to Recommend
    Cloud Software Group
    I recommend Enterprise Vault, especially over native Exchange archiving when: 1. You have, or may need litigation holds and searches 2. There is a need to archive and set defined retention periods for Journaling 3. You have lots of duplicate large emails that you want to get deduplication of 4. You need/ want to be able to search attachment in addition to emails 5. You want or need Litigation searches or archive retention to be handled by a team separate from your Email team
    Incentivized
    Read full review
    Microsoft
    Creating and receiving emails is simple. Managing contacts is a nice feature, especially connecting to Active Directory. Calendar management is also helpful and sharing access to others' calendars for scheduling meetings is useful. And reserving resources such as rooms or equipment is also useful. Personal and shared mailboxes are good features, as well. Tasks are a little lacking, but other than that, the features are thorough.
    Incentivized
    Read full review
    Pros
    Cloud Software Group
    • EV FSA had 2 stubbing options. We ended up using the IE shortcut as the stub replacement on the file system. In the DFS environment using DFSR the IE shortcuts allowed us to quickly and easily archive the data while allowing users to still access their data via the web or stub format. We were also able to exclude certain folders from archiving like the dfsrprivate folder. The newer versions of EV 11 and up have a better user interface to access this content from the web.
    • EV SharePoint implementation was pretty simple for us. Document Library archiving was pretty seamless. Archiving the different versions in sharepoint also helped further reduce total cost of storage.
    • EV Exchange was a good addition to our archiving portfolio. In our case we did not use the stubbing mechanism. Instead, we used the vault cache methodology. We had the option to pull down the full archive versus just the header information. The concern at the time was how quickly we could update the vault cache on the client. We ended up scaling out our EV environment to ensure the push of data could get to all our clients since we were in the middle of a notes to exchange migration. Overall I was impressed with Vault Cache and its capabilities. I also liked the ability to manage the Vault Cache and perform resets where necessary from the web browser interface.
    • We had EV FSA, SharePoint and Exchange as one single environment so we benefited from overall single instances of a file. Our backend systems were Netapp which we enabled deduplication for further improve storage savings. EV had a good SQL Reporting mechanism for Archiving and plenty of good canned reports.
    • Speed of archiving data was pretty fast.
    Incentivized
    Read full review
    Microsoft
    • As we have a large user base of 11,000 users we use MailTips to avoid people getting confused with people with similar names in the organization.
    • The integration between Teams Meeting and Resource booking is generally very good. The Scheduling Assistance makes it easy to scan calendars and find free periods to provisionally scheduled events.
    • Marking yourself as Out of the Office and busy is easy, as is sharing your calendar within the team/organization or individuals.
    • Voicemail integration and the ability to receive missed chats in your inbox are highly used and useful.
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • The search function in the vault does not work very well.
    • Cost. If not planned diligently, it might add to the overall cost.
    • Not easy get a expert to address the issue fast.
    Incentivized
    Read full review
    Microsoft
    • The two main factors for the better reliability & Uptime of internally hosted Exchange Server depends on Exchange Server configuration and the level of investment the organization is willing to provide for hosting the Exchange Server On-Premise Environment. As the data is stored in the organization’s hardware, any disaster may lead to the loss of email and servers.
    • Losing data might affect business continuity and rebuilding it can be costly.
    • Security remains a major concern.
    • Security of data loss is main concern. To ensure that, organization needs to configure networks, systems and Exchange platform against possible threats.
    • Hardware and license costs are high.
    Incentivized
    Read full review
    Likelihood to Renew
    Cloud Software Group
    Symantec Enterprise is one of the best in the industry. We have already deployed their product to thousands of devices in the company and it would be a huge project to go through and change to an alternative product. We have also had much luck in dealing with their customer support. They have been very pleasant to deal with and their technical support has been quite knowledgeable in fixing our issues. This leaves us with very little reason to switch to a new product. We would have to see a significant amount of cost savings to switch to an alternative that offers all the same features and modules.
    Read full review
    Microsoft
    Email and calendars in a business setting are requirements. And Microsoft continues to be the standard of business applications. Microsoft 365 makes Microsoft Exchange easy to use. Everything is in the cloud. Let Microsoft take care of the hardware, the software, and the security. You just enable your business users with the functionality they need.
    Incentivized
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    Usability
    Cloud Software Group
    No answers on this topic
    Microsoft
    Microsoft Exchange has come a long way over the years and has nowhere near the technical overhead required for support as it did back in 2003/2007 and prior. The integrations with Teams, Defender, Sharepoint, Copilot and many other products make it a solid and well-rounded tool used for many day-to-day tasks.
    Incentivized
    Read full review
    Reliability and Availability
    Cloud Software Group
    No answers on this topic
    Microsoft
    Exchange is setup with multiple servers behind load balancers to provide high availability.
    Incentivized
    Read full review
    Performance
    Cloud Software Group
    No answers on this topic
    Microsoft
    I would say it's the best email product I've experienced.
    Incentivized
    Read full review
    Support Rating
    Cloud Software Group
    No answers on this topic
    Microsoft
    We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
    Incentivized
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    Implementation Rating
    Cloud Software Group
    No answers on this topic
    Microsoft
    Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
    Incentivized
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    Alternatives Considered
    Cloud Software Group
    I haven't research any other software against Enterprise Vault. Office 365 automatically has archiving capabilities that we use in the cloud. In comparison to Office 365, I'd say Office 365 comes out on top. For one thing, we essentially don't have to manage it. It also seems to preform better. However, Enterprise Vault does very well if you have an on-premise email solution.
    Incentivized
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    Microsoft
    Microsoft Exchange Product The best cloud-based enterprise-grade archiving platform with a host of features that enable files to be securely archived and retrieved with advanced search options. This tool is very easy to use and has a User-friendly interface. It is a highly reliable platform that allows all employees to automatically store their data without any limitations. It offers a cost-effective solution with customized policy management. We are happy that the customer support team is always fast and concerned, and the product's uninterrupted service experience. It is very good that it stores data in real-time without losing it, even in the event of a disaster. The cost-effective solution and integration with other tools are seamless.
    Incentivized
    Read full review
    Scalability
    Cloud Software Group
    No answers on this topic
    Microsoft
    The only time Exchange has failed us is when we did something to cause the failure.
    Incentivized
    Read full review
    Return on Investment
    Cloud Software Group
    • Helps on the data management life-cycle, moving unused data to cheaper storage and/or deleting it after some time, if required.
    • Also helps reducing the amount of data to be backed up on the active array.
    Incentivized
    Read full review
    Microsoft
    • It has been an important factor in allowing seamless communication with clients and scheduling business meetings, which in turn works in the company's favor.
    • Haven't noticed any negative impact Exchange has had on our ROI. The support team is also responsive and helpful.
    Incentivized
    Read full review
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