Arctic Wolf Managed Detection and Response vs. Webroot Security Awareness Training

[Artic Wolf SOC-as-a-Service is] great if you don't have a large team nor the time to look at all the systems in your network. They monitor 24x7x365 taking that burden away from a reduced IT team.

Incentivized

We have found that it works well across many industries and platforms. I recommend that time be allocated for in-person training on an annual or semi-annual basis with staff to reinforce the lessons given online. Randomized followup tests scheduled monthly or quarterly are important to keep staff apprised of latest threat models and be looking for those who may need more intense personal training.

Incentivized

• Monitoring 365 logins
• Monitoring Windows processes
• Active Directory monitoring

Incentivized

• There is great personalization with email format.
• Great reporting to view participant progress.

Incentivized

• Too many independent dashboards to look at (they are working on consolidating)

Incentivized

• More industry-specific training modules, particularly those covered by federal and state data regulations.
• Compact, graphic client/site reporting overview page (classic "Green-Yellow-Red" style) showing major areas for improvement, etc.

Incentivized

Webroot has always been very responsive and helpful with any questions. I can't recall ever having a negative support experience. We've never had to wait long to talk for a reason. Every person we have spoken to has been extremely knowledgeable and gotten us quick solutions and guidance.

Incentivized

Different product and covers the gaps our other products do not address. CheckPoint does not offer the same security monitoring on emails and AD accounts. Ninja One is used mainly as an RMM. Arctic Wolf is just another layer of security with detailed reports and options our other products do not have.

Incentivized

We found that the Webroot Security Awareness Training product is easier to set up and deploy, and rolling out campaigns to our client base is a matter of minutes across all of our enrolled clients. Creating customized tests and campaigns is easy, and the whole product is integrated into the Webroot SecureAnywhere Global Sight Manager portal which allows us to manage and report on Endpoint Security, DNS Protection, and the SAT in one place.

Incentivized

• I have been informed about Zero days prior to vendors releasing information to the public which has allowed me to patch in advanced of the general release of the information

Incentivized

• Our objective is to protect our clients, and it most definitely helps with that.
• The platform allows you to measure who does what within the system. We've seen decreases in interaction with the test emails.

Incentivized