What users are saying about
27 Ratings
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Top Rated
113 Ratings
27 Ratings
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Score 6 out of 100

CrowdStrike Falcon

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Top Rated
113 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Feature Set Ratings

    Endpoint Security

    Armor

    Feature Set Not Supported
    N/A
    9.2

    CrowdStrike Falcon

    92%
    CrowdStrike Falcon Endpoint Protection ranks higher in 7/7 features

    Anti-Exploit Technology

    N/A
    0 Ratings
    9.3
    93%
    27 Ratings

    Endpoint Detection and Response (EDR)

    N/A
    0 Ratings
    9.7
    97%
    32 Ratings

    Centralized Management

    N/A
    0 Ratings
    9.3
    93%
    33 Ratings

    Hybrid Deployment Support

    N/A
    0 Ratings
    8.1
    81%
    4 Ratings

    Infection Remediation

    N/A
    0 Ratings
    9.2
    92%
    33 Ratings

    Vulnerability Management

    N/A
    0 Ratings
    9.0
    90%
    27 Ratings

    Malware Detection

    N/A
    0 Ratings
    9.5
    95%
    33 Ratings

    Attribute Ratings

    • CrowdStrike Falcon Endpoint Protection is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    7.7

    Armor

    77%
    13 Ratings
    9.3

    CrowdStrike Falcon

    93%
    36 Ratings

    Support Rating

    7.8

    Armor

    78%
    26 Ratings
    9.5

    CrowdStrike Falcon

    95%
    13 Ratings

    Likelihood to Recommend

    Armor

    Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.
    Anonymous | TrustRadius Reviewer

    CrowdStrike Falcon

    Anyone who is looking for a leader in endpoint protection should consider CrowdStrike Falcon for sure, regardless of specific use cases. Anybody who is operating on a very lean security team that doesn't have the capability to provide 24x7x365 coverage should absolutely consider Falcon Complete. I've worked with various MSSP's in the past, but Falcon Complete is one I would definitely not lose any sleep at night knowing we're in good hands.
    Anonymous | TrustRadius Reviewer

    Pros

    Armor

    • Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
    • Speed - We can scale resources easy and the infrastructure is fast and efficient.
    • Responsiveness - Support tickets are handled very fast with almost immediate solutions.
    LJ Wilson | TrustRadius Reviewer

    CrowdStrike Falcon

    • Endpoint Isolation - instead of hoping an adversary was blocked in time. CrowdStrike locks down the endpoint beyond using the Windows Firewall. Allowing a whitelist of IPs brings additional management of that endpoint to another level that most other tools don't have.
    • Rich Data Recording - CrowdStrike is best described as a giant tape recorder in the sky. When it lands on the box, it truly provides insight into the those that other tools could only dream of.
    • Extensive APIs - CrowdStrike understands that they are not your only security vendor, so they have API usage for everything in their platform to automate and integrate to your heart's desire.
    • Cloud Visibility - CrowdStrike's cloud monitoring capabilities are agnostic of cloud platform. No longer does one need to worry about putting all their eggs in one basket because the endpoint tool prefers one platform over another.
    Bryan Bowie | TrustRadius Reviewer

    Cons

    Armor

    • Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
    • The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
    • The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.
    Anonymous | TrustRadius Reviewer

    CrowdStrike Falcon

    • The ability to do a system-level scan like a traditional AV is missing and isn't a feature CrowdStrike is planning on implementing. Old school IT guys are going to be curious about this.
    • Host management and deletion are clunky and take 45 days for a machine to fall off your subscription license.
    Randy Munroe | TrustRadius Reviewer

    Pricing Details

    Armor

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Armor Editions & Modules

    Additional Pricing Details

    CrowdStrike Falcon

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $6.99 per endpoint/month (for 5-250 endpoints, billed annually)

    CrowdStrike Falcon Editions & Modules

    Edition
    Falcon Pro$6.991
    Falcon Enterprise$14.992
    Falcon Premium$17.992
    1. per endpoint/month (for 5-250 endpoints, billed annually)
    2. per endpoint/month (minimum number of endpoints applies)
    Additional Pricing Details

    Support Rating

    Armor

    Armor 7.8
    Based on 26 answers
    Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.
    Anonymous | TrustRadius Reviewer

    CrowdStrike Falcon

    CrowdStrike Falcon 9.5
    Based on 13 answers
    When I receive support, it is always useful and informative. However, the support doesn't get back to me in the most timely manner. Often, by the time I hear back from support I have already resolved the issue. But for bigger issues, that need more in-depth help the support team has been incredibly valuable.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Armor

    No answers on this topic

    CrowdStrike Falcon

    Crowdstrike Falcon Endpoint protection is based on AIML enhanced technology,l. It's cloud-based so users don't need to connect to their office network to get their policy synchronization done from Server to endpoints agents. Also, the Crowdstrike Falcon agent size is small and it consumes fewer resources of the machine.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Armor

    No answers on this topic

    CrowdStrike Falcon

    • CrowdStrike has cut our security costs.
    • Has given us more insight into our end points.
    • It has helped with our older PC's CPU usage.
    • Cut our cost and time from managing multiple platforms down to managing one platform with better insight than what we had with multiple security platforms.
    Anonymous | TrustRadius Reviewer

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