What users are saying about
27 Ratings
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Top Rated
59 Ratings
27 Ratings
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Score 5.8 out of 100

CrowdStrike Falcon

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Top Rated
59 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

Armor

Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.
Anonymous | TrustRadius Reviewer

CrowdStrike Falcon

CrowdStrike continues to be the leader of where it is today by extending the offerings that is has. While there are a number of downfalls of the product, no one other security vendor can rightfully do what CrowdStrike does. Smaller players in the game are able to "pull a feather" here and there but there is no stopping the behemoth that is CrowdStrike. So long as CrowdStrike continues to deliver on its endpoint protection capabilities and levels up their behavioral detections, they are the best buy all day long. For those looking for a company that is clear about what they are monitoring for and how, rule logic, etc.... CrowdStrike is the exact opposite. They are a complete black box that thinks detect logic is magic and protects it all as if it was intellectual property. For some organizations they will likely not care; however, for others with established security teams, this can prove to be an irritant.
Bryan Bowie | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Armor
CrowdStrike Falcon
8.9
Anti-Exploit Technology
Armor
CrowdStrike Falcon
8.9
Endpoint Detection and Response (EDR)
Armor
CrowdStrike Falcon
9.3
Centralized Management
Armor
CrowdStrike Falcon
9.3
Hybrid Deployment Support
Armor
CrowdStrike Falcon
7.8
Infection Remediation
Armor
CrowdStrike Falcon
9.0
Vulnerability Management
Armor
CrowdStrike Falcon
8.6
Malware Detection
Armor
CrowdStrike Falcon
9.2

Pros

Armor

  • Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
  • Speed - We can scale resources easy and the infrastructure is fast and efficient.
  • Responsiveness - Support tickets are handled very fast with almost immediate solutions.
LJ Wilson | TrustRadius Reviewer

CrowdStrike Falcon

  • Ransomware protection. We ran a ransomware simulation with obfuscated executables to hide malware signatures and CrowdStrike found and stopped 15 out of 15.
  • Malware/adware detection. Packaged adware in official installers are instantly blocked without interfering with the install of the primary application.
Randy Munroe | TrustRadius Reviewer

Cons

Armor

  • Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
  • The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
  • The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.
Anonymous | TrustRadius Reviewer

CrowdStrike Falcon

  • We get false positive detections when we run an email signature script for our users. These false positives can be a distraction. We've implemented a whitelist for those behaviors, but had some difficulty in figuring out how to configure CrowdStrike to recognize these executions since the file name and hash were always different (the executing file was firstname_lastname.exe, and that was too Vague to whitelist.
Mark Sauer | TrustRadius Reviewer

Support Rating

Armor

Armor 7.8
Based on 13 answers
Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.
Anonymous | TrustRadius Reviewer

CrowdStrike Falcon

CrowdStrike Falcon 8.6
Based on 13 answers
When I receive support, it is always useful and informative. However, the support doesn't get back to me in the most timely manner. Often, by the time I hear back from support I have already resolved the issue. But for bigger issues, that need more in-depth help the support team has been incredibly valuable.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Armor

No answers on this topic

CrowdStrike Falcon

[Because of] its cloud-based architecture, complete set of features, LDAP integration and massive deployment options. The open integration with another security solution and it's almost native with all Windows flavors including Windows Server. Its Incident Response Team is a one-and-only kind of solution that makes CrowdStrike a really different competitor and a natural leader in cybersecurity market.
Victor Rivera | TrustRadius Reviewer

Return on Investment

Armor

No answers on this topic

CrowdStrike Falcon

  • CrowdStrike has cut our security costs.
  • Has given us more insight into our end points.
  • It has helped with our older PC's CPU usage.
  • Cut our cost and time from managing multiple platforms down to managing one platform with better insight than what we had with multiple security platforms.
Anonymous | TrustRadius Reviewer

Pricing Details

Armor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Armor Editions & Modules

Additional Pricing Details

CrowdStrike Falcon

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

CrowdStrike Falcon Editions & Modules

Edition
Falcon Pro$6.991
Falcon Enterprise$14.992
Falcon Premium$17.992
  1. per endpoint/month (for 5-250 endpoints, billed annually)
  2. per endpoint/month (minimum number of endpoints applies)
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Armor
7.7
CrowdStrike Falcon
8.9

Support Rating

Armor
7.8
CrowdStrike Falcon
8.6

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