Artologik HelpDesk vs. Kustomer
Artologik HelpDesk vs. Kustomer
Product | Rating | Most Used By | Product Summary | Starting Price |
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Artologik HelpDesk | N/A | Artologik HelpDesk is a browser-based help desk and ticketing platform. It includes features such as flexible request registration, e-mail request handling, and data-driven analytics. | N/A | |
Kustomer | N/A | Kustomer is a customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer was acquired by Facebook in late 2020, but spun out in 2023 and re-launched as an independent entity, Kustomer, LLC. | $89 per month per user |
Artologik HelpDesk | Kustomer | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | All plans require an annual subscription and 8 users minimum. | ||||||||||||||
More Pricing Information |
Artologik HelpDesk | Kustomer | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Artologik HelpDesk | Kustomer | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Artologik HelpDesk | Kustomer | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (38 ratings) |
Likelihood to Renew | - (0 ratings) | 7.9 (2 ratings) |
Usability | - (0 ratings) | 8.4 (4 ratings) |
Availability | - (0 ratings) | 9.1 (2 ratings) |
Performance | - (0 ratings) | 6.4 (2 ratings) |
Support Rating | - (0 ratings) | 9.9 (7 ratings) |
In-Person Training | - (0 ratings) | 7.6 (2 ratings) |
Online Training | - (0 ratings) | 8.3 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.9 (2 ratings) |
Configurability | - (0 ratings) | 7.9 (2 ratings) |
Ease of integration | - (0 ratings) | 7.2 (2 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
Vendor post-sale | - (0 ratings) | 8.7 (2 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (2 ratings) |
Artologik HelpDesk | Kustomer | |
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Likelihood to Recommend | Artisan Global Media No answers on this topic | Kustomer, LLC |
Pros | Artisan Global Media No answers on this topic | Kustomer, LLC |
Cons | Artisan Global Media No answers on this topic | Kustomer, LLC |
Likelihood to Renew | Artisan Global Media No answers on this topic | Kustomer, LLC |
Usability | Artisan Global Media No answers on this topic | Kustomer, LLC |
Reliability and Availability | Artisan Global Media No answers on this topic | Kustomer, LLC |
Performance | Artisan Global Media No answers on this topic | Kustomer, LLC |
Support Rating | Artisan Global Media No answers on this topic | Kustomer, LLC |
In-Person Training | Artisan Global Media No answers on this topic | Kustomer, LLC |
Online Training | Artisan Global Media No answers on this topic | Kustomer, LLC |
Implementation Rating | Artisan Global Media No answers on this topic | Kustomer, LLC |
Alternatives Considered | Artisan Global Media No answers on this topic | Kustomer, LLC |
Scalability | Artisan Global Media No answers on this topic | Kustomer, LLC |
Return on Investment | Artisan Global Media No answers on this topic | Kustomer, LLC |
ScreenShots | Kustomer Screenshots |