Arts People vs. Handshake Talent Engagement Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arts People
Score 6.6 out of 10
Small Businesses (1-50 employees)
Since 2006 Arts People has provided software designed exclusively for performing arts, with ticketing, fundraising, marketing, reporting and database CRM tools built in, our affordable pricing options help to ensure that the arts continue to thrive. Serving over 900 arts organizations across the USA and Canada, from theaters and symphonies, to dance, opera and more, each organization inspires us. Our world-class support staff takes the one-on-one time get to know our clients and…N/A
Handshake Talent Engagement Suite
Score 8.1 out of 10
N/A
Handshake Talent Engagement Suite (TES) helps employers source, engage, manage, and build their brand with early talent at scale. Tell an impactful story and build a strong employer brand using rich media, candidate reviews, employee testimonials, and more.N/A
Pricing
Arts PeopleHandshake Talent Engagement Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Arts PeopleHandshake Talent Engagement Suite
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsWe have a number of pricing options tailored to our clients needs. Our pricing is some of the lowest in the industry with no fees charged for donations made through the system.
More Pricing Information
Community Pulse
Arts PeopleHandshake Talent Engagement Suite
Top Pros
Top Cons
Features
Arts PeopleHandshake Talent Engagement Suite
Recruitment Marketing
Comparison of Recruitment Marketing features of Product A and Product B
Arts People
-
Ratings
Handshake Talent Engagement Suite
8.0
11 Ratings
20% above category average
Passive Recruitment Advertising00 Ratings8.07 Ratings
Active Recruitment Advertising00 Ratings8.39 Ratings
Employer Branding Tools00 Ratings7.710 Ratings
Best Alternatives
Arts PeopleHandshake Talent Engagement Suite
Small Businesses
OneCause
OneCause
Score 9.3 out of 10
LinkedIn Talent Solutions
LinkedIn Talent Solutions
Score 8.3 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
LinkedIn Talent Solutions
LinkedIn Talent Solutions
Score 8.3 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
LinkedIn Talent Solutions
LinkedIn Talent Solutions
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Arts PeopleHandshake Talent Engagement Suite
Likelihood to Recommend
10.0
(1 ratings)
8.5
(37 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
9.6
(25 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Arts PeopleHandshake Talent Engagement Suite
Likelihood to Recommend
Neon One, LLC
Arts People is one of the best business decisions our theatre has ever made. It relieves staff of some of the tedious, time-consuming tasks while increasing the ease of selling tickets and subscriptions. That's our goal--to sell tickets easily, in a user-friendly manner at a reasonable cost. That's what Arts People allows us to do. It works for tiny venues (to greet each guest personally) as well as huge venues (ticket scanning solution). It is less appropriate for a one-time event. An Arts People user should have an ongoing series of events to take advantage of all the features (it even has a membership feature) and the time for training.
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Handshake
Compared to bulk messaging students who are listed as 'matches' on the job listing page, the segments & campaigns I created were so helpful in identifying leads & helping to convert those leads to applicants without me having to continually follow-up with students (thank you- follow-up email feature!) For roles that require a lot of applicant flow, or for positions that require a large cohort of hires at one time, these features are perfect.
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Pros
Neon One, LLC
  • Their customer service is unsurpassed. Sometimes several folks will be working on different aspects of a complicated request, to address all the details. Once things are exactly the way I want it, as in season subscription package sales, a representative checks in to make sure we're satisfied. Only then is the ticket closed.
  • They have a very comprehensive, full featured ticketing system for all types of events and venues. Their dynamic door list is our favorite feature--no static printed door lists for us. That helps us greet each patron with up-to-date information and check them off the list. While my box officers are doing that, I can be at a remote location and see in real time who has arrived. We can make collaborative decisions about, for instance, holding the curtain for a critics arrival or adding a chair for an unexpected guest of a ticket-holder. We can keep a couple of tickets on hold for box officer discretion to address those unforeseen ticket window requests. Great flexibility which allows us to be efficient while giving good customer service to our patrons.
  • Even though the system is full-featured, it is not beyond the skills of those who considers themselves non-technical. Two sessions of training will get a box officer up-and-running. Because there are different levels of access, we don't have to worry about someone changing essential programming while they are checking in patrons.
  • They made their ticket landing page look like our website, so people don't even realize that they have been taken somewhere else. Plus, the patron can easily navigate back to our actual site, seamlessly.
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Handshake
  • Connects us with our target audience (current college students and recent graduates).
  • Connects us with a variety of career services offices, building trust in our organization.
  • It provides capacity to our recruiters while also allowing us to balance volume and personalization in recruitment.
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Cons
Neon One, LLC
  • Anything I've asked for, I've gotten so I don't see any need for improvement at the moment.
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Handshake
  • Ability to directly source and reach out to specific candidates (rather than just a whole pool with campaigns)
  • More flexibility over the way postings look to allow for creativity
  • More details about students on their profiles to make it easier to source the right candidates
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Likelihood to Renew
Neon One, LLC
No answers on this topic
Handshake
It works and has been a valuable tool for recruitment and talent engagement
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Usability
Neon One, LLC
No answers on this topic
Handshake
It is intuitive
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Support Rating
Neon One, LLC
No answers on this topic
Handshake
Becca always responds very quickly to my questions. We had an issue where I couldn't register for a fair because another division of my company had already registered and this problem was fixed the next day. I feel like the team at Handshake Talent Engagement Suite actually cares about my experience. Not all companies do once the contract is signed! They definitely treat their customers well. I literally feel like I am their only customer.
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Implementation Rating
Neon One, LLC
No answers on this topic
Handshake
It is a great product and valuable tool for recruitment and sourcing of talent
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Alternatives Considered
Neon One, LLC
  • Eventbrite is better for single, one-time events but isn't as full-featured as Arts People.
  • Brown Paper Tickets is clunky to use and harder to change globally when an event changes or adds shows.
  • Vendini--never used it because when I researched 10 different ticketing companies, they were the least helpful. They didn't listen to our needs, and instead told us what we should have. They were much more expensive than Arts People as well.
  • Constant Contact is truly great as a marketing tool. But their events feature was awkward and the payment method was Paypal. However, since it's integrated with Arts People, we can use Arts People for sales and Constant Contact for marketing.
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Handshake
I think Handshake is similar to Linkedin Recruiter in a lot of ways. The main differentiator for me/our company is who we are trying to reach or target. LinkedIn is not an easy platform to find early careers talent on, so Handshake has been the best way for us to connect with schools, register for events easily, advertise to college students and reach them where they are!
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Return on Investment
Neon One, LLC
  • Positive - Our online vs phone call or in-person sales have increased steadily over the past 4 years since using Arts People. Less labor for us, more sales.
  • Positive - People are buying their tickets earlier than they used to - to reserve a coveted seat in a possible sold-out performance. That makes planning our marketing easier--whether to offer HotTix or special coded offers for shows that have fewer sales.
  • Negative - Some older folks still have problems with redeeming their subscription tickets for individual tickets without our personal assistance. We've been trying to pinpoint what that is--and Arts People helped us make a few adjustments. Sometimes people don't like to log in. That's one of the challenges of an integrated system. If the patron's profile changes in a way that impacts their subscription links, we need to step in. However, the overall time it has saved us in managing subscriptions is immeasurable.
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Handshake
  • Summer internship recruiting for hard to fill roles has grown to be much easier. Without Handshake Talent Engagement Suite, we would be left scrambling to specific school job boards.
  • Hosting a simple one-hour informative event and reaching a large audience has helped with brand awareness. We don't necessarily see immediate obvious results but have been content with our ability to connect with underclassmen, getting them excited to apply for internships in a year or two.
  • Creating a talent segment and sending campaign messages is much more efficient and effective than reaching out to individual candidates with cold calls/emails.
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