Name: Arts People
Rating: 6.6 (4 reviews)
Author: Neon One, LLC

Help Desk

Web and Video Conferencing

Customer Support

Mind Mapping

Mobile App Development

Push Notifications

Development

Audit

Business Intelligence (BI)

Calibration Management

Collaboration

Embedded Business Intelligence (BI)

Org Chart

Procurement

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Credentialing

HR Management

Payroll

Professional Employer Organizations (PEO)

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

C/C++ Integrated Development Environments

Cloud Storage

Compliance Consulting

Cybersecurity Consulting

Data Virtualization

Dynamic Application Security Testing (DAST)

Electronic Data Interchange (EDI)

Fraud Detection

HTML Editors

IT Service Management (ITSM)

Identity Management

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Managed Print

Network Performance Monitoring

Password Management System

Relational Databases

Remote Monitoring and Management

Software Defined Networking (SDN)

Traffic Switching

Virtual Private Network (VPN)

Virtualization Management

Voice Recognition

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Consumer Ratings & Reviews

Content Management

Email Marketing

Heatmap and Session Recording

Landing Page

Marketing Automation

Marketing Resource Management

Mobile Marketing

Presentation

Social Login

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales

Antivirus

User and Entity Behavior Analytics (UEBA)

Security

Auto Repair

Equation Editors

Insurance Agency Management

Legal Research

Library Management

OSS/BSS (Operations Support/Business Support)

Real Estate Property Management

Vertical-Specific

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Flexible and Collaborative Ticketing System: Reviewers found that the ticketing system provided great flexibility, allowing them to make collaborative decisions and efficiently provide good customer service to their patrons. Some users also appreciated the different levels of access which prevented unauthorized changes while checking in patrons.

Easy-to-Use and Navigable Interface: Many reviewers praised the software for its navigability and user-friendly interface. They mentioned that it was easy to add shows, customize fonts and colors, upload photos, and navigate through the box office portion of the software. This feature was particularly beneficial for senior staff members.

Comprehensive Reports and Excellent Customer Service: Several users highlighted the usefulness of patron and show income reports in tracking purposes. They also appreciated the ability to convert ticket purchases to gifts or refunds. The availability of various patron/campaign/donor categories allowed them to track different nuances of progress on admission and contribution fronts. Additionally, reviewers expressed high satisfaction with prompt, friendly, professional, and helpful customer service provided by Arts People support team.


Seat selection difficulties: Many users have experienced challenges when using mobile devices to select seats, particularly for seniors. This has resulted in the inconvenience of having to request refunds for erroneous seat selections.

Rude and unhelpful customer support: Some users have reported encountering rude and unhelpful customer support representatives who took months to address their concerns and provide assistance. This lack of helpfulness and delayed response time has caused frustration among users.

Inept invoicing practices: The software's invoicing practices have been criticized by users for being confusing and leading to misleading numbers in reports, causing frustration and potential financial discrepancies. Users have expressed difficulty in accurately tracking expenses due to these inept invoicing practices.

Arts People is a ticketing and donor management software that has proven to meet the needs of small arts non-profits. Users have praised its intuitive and user-friendly interface, making it easy to set up a ticket system in just a few days. The customer service provided by the Arts People tech team has been highly regarded, with friendly and helpful staff available for ongoing support. One of the key advantages of Arts People is its affordability, offering amazing functionality at lower costs compared to other ticketing companies. This makes it a suitable choice for small venues looking for a basic to moderate program for their ticketing needs.

Users appreciate the range of options and features provided by Arts People, such as tracking membership and sales, as well as offering options that other box office solutions cannot provide. However, some users have noted limitations in reporting, enrollment, invoicing, and separating categories. While the software has been described as comprehensive and sophisticated for real-time online ticket and subscription sales, there have been instances where responses from the customer service team did not fully address user queries. Nevertheless, Arts People has impressed users with its simplicity of implementation, quick response times, robust report system, and flexibility in purchasing tickets online. Overall, Ticket Turtle is highly recommended by users for its ease of use, valuable features like PayPal integration and Constant Contact integration for marketing purposes, as well as its fantastic support staff who are always ready to assist users in achieving success with the software.

OneCause supports fundraising with online and event fundraising solutions that help nonprofits reach more and raise more. Since 2008, OneCause states they have helped 14,000 cause-driven organizations to raise over $8B through more than 90,000 fundraising events and campaigns.

OneCause

Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.

Arts People

Event Management platforms is used to manage events, from planning to registration and ticketing, to apps for attendees.

Event Management

Likelihood to Recommend

Virtual Event

These are features for Virtual Event software.

Registration, RSVP, and ticketing

Attendees can register, RSVP, and/or purchase tickets for the event in advance

Email marketing

Personalized email marketing to registered attendees, either within the software or through integrations

Livestreaming

Events can be broadcast live to hundreds or thousands of attendees

Audience engagement

Interactive features like live chat, polls, Q&A, and gamification

Event recording

Events can be recorded so that attendees can rewatch presentations at a later time

Virtual booths

Sponsors can set up customizable virtual booths that attendees can visit

Networking

Video and text chats specifically for attendee networking are available

Event analytics

Analytics and reporting (e.g., total attendee counts at individual presentations and booths, satisfaction with presentations) are available to help determine the success of events

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

Live chat

Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.

Audience polling

Attendees can ask questions during the presentation.

Meeting space storage

Includes cloud storage space for files related to the meeting, which is accessible to presenters, attendees, and/or participants.

Annotation

Presenters and/or participants can make real-time annotations to presentation content, such as slides.

Remote support features

Includes features for remote support, such as remote control of mobile devices.

Handouts

Administrators of online events can distribute handouts or other supplemental, digital materials to event attendees.

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

Branding options

Users can customize the look and feel of the application so that online events are branded (colors, company logo, etc.)

Integration to Marketing Automation

Webinar software integrates with users' MA systems to send out registration confirmations, email reminders about upcoming events, follow-up emails with webinar recordings, etc.

Attendee list export

The ability to export lists of event participants.

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

User authentication

Administrators can require users to authenticate their identities before joining a meeting.

Participant roles & permissions

Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.

Participant list

Participants can see a list of other participants.

Confidential attendee list

Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.

Secure file sharing

File sharing capabilities are secure for sensitive data.

Online Meetings / Events

Features related to hosting and attending meetings and events online.

Scheduling

Users can schedule meetings ahead of time and schedule regular or recurring meetings.

Calendar integration

Scheduling capabilities integrate with users’ Calendars.

Meeting initiation

Meetings can be easily initiated, whether they are scheduled or on the fly.

End meetings

Integrates with social media

Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.

Record meetings / events

Meetings and webinars can be recorded for playback.

Dial-in attendance

Invitations include a phone number that attendees can to dial into meetings (audio-only).

Online attendance

Invitations include a link for attendees to listen/view/participate in meetings from their internet browsers.

Mute

Attendees have the option to mute themselves during meetings.

Slideshows

Presenters can present slideshows during the meeting within the web conferencing platform.

Media

Presenters can display images and videos during a meeting within the web conferencing platform.

International calling

Supports audio and video for international calls.

Multiple webcam streams

Supports multiple webcam streams for group face-to-face meetings.

Event registration

Attendees can register in advance for upcoming online events (such as webinars).

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

Responsive Design for Web Access

Web design aimed at producing easy-to-read sites across a range of different devices.

Mobile Application

Dashboard / Report / Visualization Interactivity on Mobile

In-app dashboard reports and data visualization.

Arts People

Overview

What is Arts People?