Asana vs. Help Lightning

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Asana
Score 8.4 out of 10
N/A
Asana is a web and mobile project management app. With tasks, projects, conversations, and dashboards, Asana lets an entire team know who's doing what by when, enabling workload balancing. Users can also add integrations for GANTT charts, time tracking and more.
$50
per month
Help Lightning
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,…
$580
per user, per year
Pricing
AsanaHelp Lightning
Editions & Modules
Premium
$13.49
per month
Business
$30.49
per month
Enterprise
$580
per user, per year
Offerings
Pricing Offerings
AsanaHelp Lightning
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup Fee$10 per user per monthOptional
Additional DetailsWe offer our solution as an annual subscription and the pricing is based on the number of licenses required within your organization. The price per license will vary based on your needs including the number of experts providing help and the number of technicians or engineers needing help.
More Pricing Information
Community Pulse
AsanaHelp Lightning
Top Pros
Top Cons
Features
AsanaHelp Lightning
Project Management
Comparison of Project Management features of Product A and Product B
Asana
8.1
163 Ratings
8% above category average
Help Lightning
-
Ratings
Task Management9.1163 Ratings00 Ratings
Resource Management7.8137 Ratings00 Ratings
Gantt Charts7.348 Ratings00 Ratings
Scheduling8.3148 Ratings00 Ratings
Workflow Automation8.5118 Ratings00 Ratings
Team Collaboration9.0162 Ratings00 Ratings
Support for Agile Methodology8.57 Ratings00 Ratings
Support for Waterfall Methodology8.57 Ratings00 Ratings
Document Management8.6138 Ratings00 Ratings
Email integration7.8130 Ratings00 Ratings
Mobile Access8.4135 Ratings00 Ratings
Timesheet Tracking6.16 Ratings00 Ratings
Change request and Case Management8.44 Ratings00 Ratings
Budget and Expense Management7.265 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Asana
6.8
39 Ratings
8% below category average
Help Lightning
-
Ratings
Project & financial reporting5.51 Ratings00 Ratings
Integration with accounting software8.138 Ratings00 Ratings
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AsanaHelp Lightning
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User Ratings
AsanaHelp Lightning
Likelihood to Recommend
8.6
(193 ratings)
10.0
(1 ratings)
Likelihood to Renew
9.6
(34 ratings)
-
(0 ratings)
Usability
9.0
(22 ratings)
-
(0 ratings)
Availability
8.4
(2 ratings)
-
(0 ratings)
Support Rating
5.0
(42 ratings)
-
(0 ratings)
Product Scalability
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
AsanaHelp Lightning
Likelihood to Recommend
Asana
Asana fixed team issues like project transparency and communication, improved team performance, and enhanced office and mobile productivity. Upper management can solve project management issues quickly, and new hires can use the tool immediately. Asana's surveys simplify research and data collection. Its free trial, free plan, or paid SaaS subscription gives small and large teams the tools and centralized console to work through project tasks efficiently. Due to its complexity, Asana can be overwhelming at first.
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Help Lightning
I think that there are different scenarios where the platform can be used, an example is the realization of remote consultancies, individually or in the group. In this sense, I must highlight that it is great whenever you need to work with other people while sharing information, videos, or specific content.
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Pros
Asana
  • Through it, we were able to communicate and cooperate with the rest of the team to complete the work in the required manner and at the appropriate time.
  • Available for free on Android and iPhone.
  • Asana has a simple and easy user interface
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Help Lightning
  • Sharing graphics, images and other resources.
  • Connect remotely with different experts.
  • Favors team work, even remotely.
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Cons
Asana
  • Asana is not really a project management tool, it is good for simple projects only
  • UI has some glitches (doesn't save preferences, etc.)
  • Integration with other tools (Office 365, MS Project)
  • No reminders if the working period you entered is on holidays
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Help Lightning
  • It needs a strong network or signal connection.
  • Nothing else.
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Likelihood to Renew
Asana
  • Mobile + Desktop capabilities - Able to use it anywhere, anytime.
  • Task management - Easy to view projects and their progress.
  • Time management - Easy to see what elements require time / how they interrelate and manage the project on an overall basis.
  • Company management - Be able to see from a master dashboard perspective where each project is in its stages of completion.
  • Clear communication - It's visually documented who is doing what at what time so that the whole project gets done.
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Help Lightning
No answers on this topic
Usability
Asana
It is very user-friendly. Takes a new employee an hour to start figuring out how the system works. That's an important factor. You don't want to encounter the issue where employees need a week to understand how the system works. For example, JIRA, I tried using it for a week and I still don't understand the complicated layout. Asana has a simple interface. Once you see it, you get it type of program.
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Help Lightning
No answers on this topic
Reliability and Availability
Asana
Working with Asana on a daily basis
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Help Lightning
No answers on this topic
Support Rating
Asana
I haven't had to use their support so I can't rate it. The fact that I haven't needed them reflects the ease of use of the product. I would recommend that any new users schedule a complete demo of the product to ensure that they are using it to it's fullest (there's a lot of useful features).
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Help Lightning
No answers on this topic
Alternatives Considered
Asana
I like how extensive the capabilities are for Asana. With other softwares it seems there are many things lacking. I feel like Asana is also a very user friendly platform and aesthetically pleasing which is important in a modern office. We have many young people entering our workspace and it is important to have software that is ahead of the times in functionality and efficiency.
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Help Lightning
I think it is very important to make it clear that most of these tools compliment and complement each other rather than oppose or surpass each other. In this sense, it is important to know when to apply one or the other, in addition to taking the time to get to know them thoroughly and master their functionalities. However, the different tools that Help Lightning contain put it above most platforms used for remote conferencing.
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Scalability
Asana
I used this tool on a daily basis at work and it runs as a solid rock
Read full review
Help Lightning
No answers on this topic
Return on Investment
Asana
  • Productivity - Most of all, it allows me to be more productive and have a good sense of where I am with projects and deadlines.
  • Easy to use - I can make the most of my time to get up (and stay) up and running.
  • Project coordination - Allows me to assign tasks to my interns and communicate directly within the platform to keep the work train moving.
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Help Lightning
  • Makes work team better, even remotely.
  • Allows to share important information and get constantly retro alimentations.
  • Helps us to respect the Covid-19 prevention measures, while continue working.
Read full review
ScreenShots

Asana Screenshots

Screenshot of Product HomepageScreenshot of Team ConversationsScreenshot of Project CalendarsScreenshot of InboxScreenshot of List ProjectScreenshot of Portfolios

Help Lightning Screenshots

Screenshot of Our AR-enabled remote assistance software.Screenshot of An expert providing help can reach into the field of view of an onsite technician or customer.Screenshot of Common tools can also be brought into the field of view to help solve problems.Screenshot of Tour experts can be made available to work virtually side-by-side with anyone, anywhere in the world.Screenshot of Are we support your ability to solve problems evolving complex and critical equipment.