What users are saying about
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Top Rated
2025 Ratings

Asana

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Top Rated
2025 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100
6 Ratings
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Score 8.2 out of 100

Feature Set Ratings

    Project Management

    7.8

    Asana

    78%

    Replicon Polaris PSA

    Feature Set Not Supported
    N/A
    Asana ranks higher in 14/14 features

    Task Management

    8.8
    88%
    158 Ratings
    N/A
    0 Ratings

    Resource Management

    7.4
    74%
    132 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.9
    79%
    44 Ratings
    N/A
    0 Ratings

    Scheduling

    7.9
    79%
    144 Ratings
    N/A
    0 Ratings

    Workflow Automation

    7.8
    78%
    114 Ratings
    N/A
    0 Ratings

    Team Collaboration

    8.5
    85%
    157 Ratings
    N/A
    0 Ratings

    Support for Agile Methodology

    8.5
    85%
    7 Ratings
    N/A
    0 Ratings

    Support for Waterfall Methodology

    8.5
    85%
    7 Ratings
    N/A
    0 Ratings

    Document Management

    7.0
    70%
    133 Ratings
    N/A
    0 Ratings

    Email integration

    7.1
    71%
    127 Ratings
    N/A
    0 Ratings

    Mobile Access

    8.3
    83%
    130 Ratings
    N/A
    0 Ratings

    Timesheet Tracking

    6.1
    61%
    6 Ratings
    N/A
    0 Ratings

    Change request and Case Management

    8.4
    84%
    4 Ratings
    N/A
    0 Ratings

    Budget and Expense Management

    6.7
    67%
    61 Ratings
    N/A
    0 Ratings

    Professional Services Automation

    6.8

    Asana

    68%

    Replicon Polaris PSA

    Feature Set Not Supported
    N/A
    Asana ranks higher in 2/2 features

    Project & financial reporting

    5.5
    55%
    1 Rating
    N/A
    0 Ratings

    Integration with accounting software

    8.2
    82%
    35 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Replicon Polaris PSA is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    Asana

    80%
    189 Ratings
    10.0

    Replicon Polaris PSA

    100%
    4 Ratings

    Likelihood to Renew

    9.6

    Asana

    96%
    35 Ratings

    Replicon Polaris PSA

    N/A
    0 Ratings

    Usability

    9.0

    Asana

    90%
    22 Ratings

    Replicon Polaris PSA

    N/A
    0 Ratings

    Availability

    8.4

    Asana

    84%
    4 Ratings

    Replicon Polaris PSA

    N/A
    0 Ratings

    Support Rating

    5.9

    Asana

    59%
    81 Ratings

    Replicon Polaris PSA

    N/A
    0 Ratings

    Product Scalability

    8.2

    Asana

    82%
    1 Rating

    Replicon Polaris PSA

    N/A
    0 Ratings

    Likelihood to Recommend

    Asana

    My experience in Asana is more than two years, and I really enjoyed the experience and working with my teams, as Asana provides effective communication between us and spread the fun, enthusiasm, and achievement in work faster, as I used conversations to inform the team what I want, follow up, comment on the tasks and inform them that the work is finished.
    Ammar Aboalrub | TrustRadius Reviewer

    Replicon Polaris PSA

    It is perfect for inputing time sheets, time offs and expenses. It is hosted on the cloud, so accessible from anywhere, and even from mobile. It should nonetheless do just that, as it is not suited to track the work that you are doing or details about it. It is completely useless in that case.
    Anonymous | TrustRadius Reviewer

    Pros

    Asana

    • Easy to use by any user (good UX and no installation needed)
    • Easy to create a simple project, add tasks and sub tasks.
    • Different display options, according to the project/tasks type
    • Works great using a web browser, you don't have to install the application
    Anonymous | TrustRadius Reviewer

    Replicon Polaris PSA

    • Many of our staff members work on multiple projects. Replicon PSM is ideal for managers to track all staff hours just by running a simple report.
    • It's so easy use & maintain.
    • Support team is really impressive, seem to know their product.
    • Reporting is a breeze.
    Rose Hill | TrustRadius Reviewer

    Cons

    Asana

    • Some users might find the user interface a bit dull and un inspired
    • We found the way to use multiple workspaces a bit confusing
    • It takes quite a bit of planning to build a well organized workspace in order not to have way too many projects and tasks all over the place
    Louis Schietekat | TrustRadius Reviewer

    Replicon Polaris PSA

    • Though the technical support staff are always very nice, sometimes they don't seem to understand exactly what the issue is based on our explanation. There have been several times when I've ended up solving the issue on my own without their assistance, despite numerous emails and phone calls. Could be a language barrier issue, perhaps they could receive more training in how companies are actually using the software on a daily basis.
    • Employee time sheets have to be approved by project managers and supervisors prior to my final approval. However, when viewing the time sheets in list form, there is no way for me to tell whether a time sheet has been approved by everyone else. I have to manually open each one and hover over the approver link. It would be helpful if there was a column in the list showing which approvers still need to approve it.
    • There have been a few times when time sheets were accidentally deleted by approvers. In order to retrieve them, we've had to contact Replicon support and have a backup instance of the information created. It would be great if perhaps there was some sort of archive or recently deleted section that could be accessed right away without having to go through Replicon support, a folder or something that would hold on to recently deleted files for a few days or a week just in case they needed to be retrieved.
    • Some of our projects have more than one project manager. Replicon currently allows for co-managers to be assigned to a project, but this status does not seem to include that co-manager in the approval of time sheets and expenses. We have had to manually create an approval path to include that second manager. It would be nice if co-managers would automatically be included in those approval paths.
    Meredith Buckley | TrustRadius Reviewer

    Pricing Details

    Asana

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional
    $10

    Starting Price

    $50 per month

    Asana Editions & Modules

    Edition
    Premium$13.491
    Business$30.491
    1. per month
    Additional Pricing Details

    Replicon Polaris PSA

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Replicon Polaris PSA Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    Asana

    Asana 9.6
    Based on 35 answers
    • Mobile + Desktop capabilities - Able to use it anywhere, anytime.
    • Task management - Easy to view projects and their progress.
    • Time management - Easy to see what elements require time / how they interrelate and manage the project on an overall basis.
    • Company management - Be able to see from a master dashboard perspective where each project is in its stages of completion.
    • Clear communication - It's visually documented who is doing what at what time so that the whole project gets done.
    page V | TrustRadius Reviewer

    Replicon Polaris PSA

    No score
    No answers yet
    No answers on this topic

    Usability

    Asana

    Asana 9.0
    Based on 22 answers
    It is very user-friendly. Takes a new employee an hour to start figuring out how the system works. That's an important factor. You don't want to encounter the issue where employees need a week to understand how the system works. For example, JIRA, I tried using it for a week and I still don't understand the complicated layout. Asana has a simple interface. Once you see it, you get it type of program.
    Anonymous | TrustRadius Reviewer

    Replicon Polaris PSA

    No score
    No answers yet
    No answers on this topic

    Reliability and Availability

    Asana

    Asana 8.4
    Based on 4 answers
    Working with Asana on a daily basis
    Ronen Soreq | TrustRadius Reviewer

    Replicon Polaris PSA

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Asana

    Asana 5.9
    Based on 81 answers
    I haven't had to use their support so I can't rate it. The fact that I haven't needed them reflects the ease of use of the product. I would recommend that any new users schedule a complete demo of the product to ensure that they are using it to it's fullest (there's a lot of useful features).
    Adam Lumley | TrustRadius Reviewer

    Replicon Polaris PSA

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Asana

    I like how extensive the capabilities are for Asana. With other softwares it seems there are many things lacking. I feel like Asana is also a very user friendly platform and aesthetically pleasing which is important in a modern office. We have many young people entering our workspace and it is important to have software that is ahead of the times in functionality and efficiency.
    Chantelle Chase | TrustRadius Reviewer

    Replicon Polaris PSA

    We used to track time on JIRA on the tickets. This was good enough for time tracking, but didn't integrate efficiently with accounting software, so accountants had to replicate manually the data from JIRA to their software in order to bill clients. Using Replicon made things much easier for them.
    Anonymous | TrustRadius Reviewer

    Scalability

    Asana

    Asana 8.2
    Based on 1 answer
    I used this tool on a daily basis at work and it runs as a solid rock
    Ronen Soreq | TrustRadius Reviewer

    Replicon Polaris PSA

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Asana

    • Productivity - Most of all, it allows me to be more productive and have a good sense of where I am with projects and deadlines.
    • Easy to use - I can make the most of my time to get up (and stay) up and running.
    • Project coordination - Allows me to assign tasks to my interns and communicate directly within the platform to keep the work train moving.
    Kristi Porter | TrustRadius Reviewer

    Replicon Polaris PSA

    • No negative; we just use it for timesheets.
    Erin Peretti | TrustRadius Reviewer

    Screenshots

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