What users are saying about
37 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 37 reviews and ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.6 out of 100
Based on 12 reviews and ratings
Attribute Ratings
- Macrium Reflect is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend

9.0
Asigra
90%
25 Ratings
10.0
Macrium Reflect
100%
3 Ratings
Likelihood to Renew

8.5
Asigra
85%
14 Ratings
Macrium Reflect
N/A
0 Ratings
Usability

8.0
Asigra
80%
6 Ratings
Macrium Reflect
N/A
0 Ratings
Availability

8.8
Asigra
88%
10 Ratings
Macrium Reflect
N/A
0 Ratings
Support Rating

7.5
Asigra
75%
12 Ratings
9.0
Macrium Reflect
90%
1 Rating
In-Person Training

4.5
Asigra
45%
1 Rating
Macrium Reflect
N/A
0 Ratings
Online Training

1.0
Asigra
10%
1 Rating
Macrium Reflect
N/A
0 Ratings
Implementation Rating

1.2
Asigra
12%
6 Ratings
Macrium Reflect
N/A
0 Ratings
Product Scalability

4.5
Asigra
45%
1 Rating
Macrium Reflect
N/A
0 Ratings
Likelihood to Recommend
Asigra
If implemented as a Cloud Service provider (Public Cloud), In House Solution (Private Cloud) or a mixture of both (Hybrid Cloud):
- The Agentless Architecture means there are less support burdens.
- Encryption at Source gives the customer confidence their data is secure.
- WAN Optimisation (Compression & Block Level Incremential Forever and De-deupe of Data), enables a large amount of Data to be protected offsite.
- One step Backup to both Local and Offsite storage enables LAN speed restores with offsite peace of mind.
- Asigra Replication from DS-System to DS-System enables another geographically separate copy of the data.
Operations Director
Fantastic Cloud ServicesInformation Technology and Services, 11-50 employees
Macrium Reflect
Macrium Reflect is one of the best partition backup applications available in the market. It can also clone drives in addition to making images of partitions and has a very useful feature of creating a bootable recovery drive for restoring partition(s) in case the OS is not booting. There are also different products for varying needs of the end user- Macrium Reflect Server, Workstation, etc. I have restored my system without any errors many times with Macrium.

Verified User
Executive in Sales
Computer Networking Company, 51-200 employeesPros
Asigra
- Provides capability of local backups while maintaining remote copies on cloud to ensure faster recoveries of recent data and remote protection of all data.
- Helps reduce cost of long term retention by leveraging the BLM functionality.
- It does not need specialized hardware for it to work. Customers and Service Providers can choose their own infrastructure and do not need to rely on any OS or storage based replication even for deploying replication of backups.
- Supports wide range of environments including virtual environments with remarkable features like remote VDR with incremental restores.

Verified User
C-Level Executive in Customer Service
Information Technology and Services Company, 11-50 employeesMacrium Reflect
- Clear interface for creating drive image backups
- Reliable, every day backups
- Accessible log showing successful backups and any failures
- Creates differential backups that are small in size
- Fast, easy method for recovering individual files or folders from an image backup
CEO (Chief Executive Officer)
SecureMyFirmInformation Technology & Services, 1-10 employees
Cons
Asigra
- We would like to see Asigra come out with a Replication Model for quick Recovery of systems upon Disaster. We can have quicker recovery, DR, with Virtual Machines but we would like to have Physical Machine recovery in less than 2 hours. Replication can accomplish this...
- We would like to see Geolocation and remote wipe for endpoint devices
- We would like to see the solution provide easy "roll back" after a disaster.
Executive Vice President, CTO
Data Storage CorporationInformation Technology and Services, 11-50 employees
Macrium Reflect
- Has ransomware protection that could be better at letting users configure exeptions

Verified User
Engineer in Information Technology
Automotive Company, 201-500 employeesPricing Details
Asigra
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Macrium Reflect
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Asigra
Asigra 8.5
Based on 14 answers
- Asigra is a great entry way into the cloud.
- Compliance is a tricky thing. Jumping backup software means having to deal with previous copies somehow. Asigra is built for the long haul.
- Asigra is continuing to increase their feature stack. They have made huge steps in the VM backup in the last 3 years and continue to implement features there.
- As far as cloud backup software goes, there are many that can do it, but none that do it as well as Asigra.
DPS Enterprise Manager
Daymark Solutions Inc.Information Technology and Services, 11-50 employees
Macrium Reflect
No score
No answers yet
No answers on this topic
Usability
Asigra
Asigra 8.0
Based on 6 answers
It is a bit rough around the edges and the GUI feels like a wrap around of a CLI but it is simple to use. The problem comes in when there is an error code you are usually chasing down the error code in the specific vendor's forums rather than Asigra's

Verified User
Consultant in Information Technology
Information Technology and Services Company, 11-50 employeesMacrium Reflect
No score
No answers yet
No answers on this topic
Reliability and Availability
Asigra
Asigra 8.8
Based on 10 answers
Over 6 consecutive years our Asigra Backend had 99.99% uptime and provided 7x24 data restore availability.
Software is robust in operations, provides N+1 node architecture to protect against failure of half of the nodes (majority of the nodes still up) and software based replication to protect against data loss across two geographically independent datacenter locations. Why not 10 points? Some major upgrades still require short downtime within a planned maintenance windows.
Software is robust in operations, provides N+1 node architecture to protect against failure of half of the nodes (majority of the nodes still up) and software based replication to protect against data loss across two geographically independent datacenter locations. Why not 10 points? Some major upgrades still require short downtime within a planned maintenance windows.
Storage and Data Management Services
matrix technology AGInformation Technology and Services, 51-200 employees
Macrium Reflect
No score
No answers yet
No answers on this topic
Support Rating
Asigra
Asigra 7.5
Based on 12 answers
They respond quickly on your request.They ask for details at the time of logging the support request itself ensuring the first response is not for collecting the basic details only.They refund you the support request if they find it as a functionality issue.They follow up on you to ensure you are satisfied and happy with the response and resolution that they have provided.

Verified User
C-Level Executive in Customer Service
Information Technology and Services Company, 11-50 employeesMacrium Reflect
Macrium Reflect 9.0
Based on 1 answer
We have not been opening tickets for support from Macrium at the moment, only for licencing issues, but good attention and fast response by the support team. They respond pretty fast to our emails and fixed our issues giving us a good explanation of our case without any complications. Due to the good functionality of the software we have not opened a ticket for support in years.

Verified User
Engineer in Information Technology
Automotive Company, 201-500 employeesOnline Training
Asigra
Asigra 1.0
Based on 1 answer
Anything training past level 1 and level 2 is a waste of time. They do not offer training, just an exam and require you to read 2500 pages of their documentation as their training. They are selling you something which you already have. Training exams are far fetched and cover topics hidden within the documentation. A lot of their documentation does not match across itself. They don't even follow the standard versions Major.Minor.ServicePack.Hotfix. They use the MAJOR.MAJOR.MAJOR.Hotfix method, which doesn't match their documentation.They require you to take training in order to keep your engaged hybrid partnership. If you ask me personally, their training is a scam to make more money.
NOC Manager
SagissInformation Technology and Services, 11-50 employees
Macrium Reflect
No score
No answers yet
No answers on this topic
Implementation Rating
Asigra
Asigra 1.2
Based on 6 answers
Quick to install, easy to create jobs, schedules and retention policies. No large cycles of setting up backup volumes or trash volumes. Retention job itself configures the BLM functionality so you don't need an expertise to handle the BLM module separately.

Verified User
C-Level Executive in Customer Service
Information Technology and Services Company, 11-50 employeesMacrium Reflect
No score
No answers yet
No answers on this topic
Alternatives Considered
Asigra
I would say that it has the same functionality as the three mentioned above in their respective fields (might have a bit less than some of them) but Asigra offers all of this and more so if you are looking for a single backup solution across the entire firm then Asigra is the much better choice
Servicedesk Consultant
Upheads ASInformation Technology and Services, 11-50 employees
Macrium Reflect
Veeam offers Veeam Agent for Microsoft Windows, a product we also install and use. It compares favorably with Macrium Reflect; however, for small firms and individual wanting an added cloud backup of their full hard drive, Macrium wins out in requiring less cloud storage space by a significant margin.ShadowProtect is a rock solid competitor with a higher price and no free version. It is highly dependable, but more complicated to install and set up.The number of technical issues and quality of technical support have ruled out Acronis products.MSP360 Backup has impressive technology, but we encountered issues with restore times and full drive image restores.
CEO (Chief Executive Officer)
SecureMyFirmInformation Technology & Services, 1-10 employees
Return on Investment
Asigra
- One of the positive impacts is that the solution allows us to free up IT resources to focus on other tasks.
- Asigra has one of the best channel partner programs I have come across.
- This product is one of the few backup solutions that I've worked with that doesn't require an agent installed on the target device, making it easier to deploy to new devices.
Chief Information Technology Officer
Drummond Community BankFinancial Services, 201-500 employees
Macrium Reflect
- Reduce the impact of emergency situations like ransomware attacks, hardware failures, etc.
- Restore the backups quickly and reliably.
- Free version availability for commercial use is an added bonus.

Verified User
Executive in Sales
Computer Networking Company, 51-200 employees