AspenOne Supply Chain Management vs. IBM Sterling Order Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AspenOne SCM
Score 7.3 out of 10
N/A
N/AN/A
IBM Sterling Order Management
Score 9.3 out of 10
N/A
IBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A
Pricing
AspenOne Supply Chain ManagementIBM Sterling Order Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AspenOne SCMIBM Sterling Order Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
AspenOne Supply Chain ManagementIBM Sterling Order Management
Top Pros
Top Cons
Best Alternatives
AspenOne Supply Chain ManagementIBM Sterling Order Management
Small Businesses
Acumatica
Acumatica
Score 8.7 out of 10
Webgility
Webgility
Score 8.9 out of 10
Medium-sized Companies
Acumatica
Acumatica
Score 8.7 out of 10
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Enterprises
Anaplan
Anaplan
Score 8.6 out of 10
SAP Commerce Cloud
SAP Commerce Cloud
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AspenOne Supply Chain ManagementIBM Sterling Order Management
Likelihood to Recommend
8.0
(1 ratings)
7.0
(5 ratings)
Likelihood to Renew
-
(0 ratings)
8.4
(3 ratings)
Online Training
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
AspenOne Supply Chain ManagementIBM Sterling Order Management
Likelihood to Recommend
Aspen Technology
Good for large organizations but can be used across various industries from manufacturing to even medical. Also very Citrix publishing friendly to allow multiple users located anywhere to use AspenOne Supply Chain Management across the organization while consolidating their data in a centralized secure place. This ability to consolidate and centralize applications and data within the same facility makes migration, high availability in DR scenario easier to configure as well.
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IBM
It's perfect for medium to large retailers
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Pros
Aspen Technology
  • Provides a wealth of data and information interpreted across management and supply chain team located at various offices and plants globally
  • Implementation was with relative ease with small dedicated team. Implementation time was also quick from launch to go-live in three business quarters.
  • Excellent technical support from AspenOne and their tier support is knowledgeable on the product.
  • Good bug fixes and quick support along with predictable update release schedule.
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IBM
  • Centralizing data.
  • Instantaneously updated data.
  • Ad hoc reporting.
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Cons
Aspen Technology
  • While AspenOne Supply Chain Management generate a wealth of data and information, the ability to organize and create reports can be time consuming as well as steep learning curve.
  • While incremental updates are predictable, AspenOne major version updates can be difficult to implement with wide user impact causing more downtime than we prefer.
  • Report merge and legacy version conversion tools can be made easier to use with more GUI (graphical user interface) options and less command base as well as status progress graphic and confirmation of completion would be very helpful.
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IBM
  • RCP Based deployment
  • Wider variety of sourcing configuration
  • Product Documentation
  • COM Features need to better so that Customer case handling is facilitated
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Likelihood to Renew
Aspen Technology
No answers on this topic
IBM
The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
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Alternatives Considered
Aspen Technology
AspenOne Supply Chain Management was a cheaper alternative to SAP HANA and while as not feature-ful and not as easy to integrate with SAP data, the interface was easy enough to configure without the need for HANA. It was also easier and quicker to deploy and implement which alleviated our business pain point. It's like an old saying the best software is the one you can use, now! Our management and supply chain team members have been happy with the product and very few complaints arise from the production usage or performance.
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IBM
Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
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Return on Investment
Aspen Technology
  • We needed AspenOne Supply Chain Management quickly back in 2013 since our biggest pain point was tracking movement of products and ability for multiple departments and locations to access the information to complete their responsibilities within the organization. Was able to successfully implement in three quarters for go-live.
  • Since our initiation implementation our two major version upgrades did not go as smooth as we would like causing downtime of user access and the system does not have flexibility to run previous version while upgrading to new version. Upgrade path needs to improve to minimize downtime.
  • The business reported quick ROI of better than expected results and the software paid for itself in under three years which beats projection.
  • Centralized implementation makes disaster recovery (DR) configuration easier to manage.
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IBM
  • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
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ScreenShots—