TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Assistive CRM

    Score10 out of 10
    N/AAssistive is a field CRM that helps field teams and service team achieve their true potential. It offers unlimited configuration options to ensure it is the CRM solution that fits the business's needs, no matter its industry, region and use case. Assistive is a Field-First CRM that helps sales teams achieve their best possible results through Intelligent Assists based on machine learning, peer analysis, context and location awareness. It is a tool…

    $10

    per month per user

    Creatio

    Score9.3 out of 10
    N/ACreatio offers an agentic CRM and workflow platform. Its offerings include Creatio Studio, a no-code agentic platform to build applications and AI agents with natural language and visual designers, and a CRM suite with embedded AI agents across Creatio Marketing, Sales, and Service. The platform also includes industry workflows across 19 verticals and a range of marketplace add-ons. Creatio products can be purchased separately or as a unified CRM solution to…

    $10,000

    per year (minimum price for new users)

    Pricing
    Assistive CRMCreatio
    Editions & Modules
    No answers on this topic
    Growth
    $25
    per month per user
    Enterprise
    $55
    per month per user
    Unlimited
    $85
    per month per user
    Offerings
    Pricing Offerings
    Assistive CRMCreatio
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsCreatio Sales, Creatio Marketing, and Creatio Service are available as add-ons for $15 per month, per user. Creatio AI is included in every tier of the Creatio platform (Growth, Enterprise, and Unlimited). Creatio AI starts at $5,000 per year
    More Pricing Information
    Community Pulse
    Assistive CRMCreatio
    Considered Both Products
    Assistive
    No answer on this topic
    Creatio
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    43 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    39 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    42 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    29 Answers
    Implementation went as expected
    No answers on this topic
    85%
    Implementation went as expected
    34 Answers
    Features
    Assistive CRMCreatio
    Sales Force Automation
    Comparison of Sales Force Automation features of Assistive CRM and Creatio
    Feature
    Assistive CRM
    10.0
    1 Ratings
    24% above category average
    Creatio
    -
    Ratings
    Quote & order management10.01 Ratings00 Ratings
    Interaction tracking10.01 Ratings00 Ratings
    Channel / partner relationship management10.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Assistive CRM and Creatio
    Feature
    Assistive CRM
    10.0
    1 Ratings
    26% above category average
    Creatio
    -
    Ratings
    Lead management10.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Assistive CRM and Creatio
    Feature
    Assistive CRM
    10.0
    1 Ratings
    26% above category average
    Creatio
    -
    Ratings
    Task management10.01 Ratings00 Ratings
    Reporting10.01 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Assistive CRM and Creatio
    Feature
    Assistive CRM
    10.0
    1 Ratings
    27% above category average
    Creatio
    -
    Ratings
    Forecasting10.01 Ratings00 Ratings
    Pipeline visualization10.01 Ratings00 Ratings
    Customizable reports10.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of Assistive CRM and Creatio
    Feature
    Assistive CRM
    10.0
    1 Ratings
    27% above category average
    Creatio
    -
    Ratings
    API for custom integration10.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Assistive CRM and Creatio
    Feature
    Assistive CRM
    10.0
    1 Ratings
    27% above category average
    Creatio
    -
    Ratings
    Mobile access10.01 Ratings00 Ratings
    Security
    Comparison of Security features of Assistive CRM and Creatio
    Feature
    Assistive CRM
    10.0
    1 Ratings
    17% above category average
    Creatio
    -
    Ratings
    Role-based user permissions10.01 Ratings00 Ratings
    Low-Code Development
    Comparison of Low-Code Development features of Assistive CRM and Creatio
    Feature
    Assistive CRM
    -
    Ratings
    Creatio
    8.5
    37 Ratings
    3% below category average
    Platform Security00 Ratings8.035 Ratings
    Platform User Management00 Ratings9.037 Ratings
    Reusability00 Ratings9.035 Ratings
    Platform Scalability00 Ratings8.036 Ratings
    Best Alternatives
    Assistive CRMCreatio
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Quixy
    Score9.9 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Assistive CRMCreatio
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.0
    (59 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (4 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (40 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    10.0
    (38 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.6
    (2 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Assistive CRMCreatio
    Likelihood to Recommend
    Assistive
    Sharing some of the use cases where Assistive CRM is best suited, Best for Funnel tracking 0% Lead leakage BFSI Best Mobile CRM for Reports and insights FMCG Healthtech Field first CRM Edutech I'm personally using Assistive CRM for managing my leads and improving sales productivity, earlier I was using excel and was not able to track the sales person and manage the funnel but Assistive CRM has streamlined our sales process and increased our revenue
    Read full review
    Creatio
    Creatio is well suited in following scenarios: Complex Business process modelling and automation, Low code No code development which is best for efficient timelines, customized reporting and dashboarding, seamless integration with other technologies. Scenarios where Creatio is less appropriate: Solutions which require high cutomizations on the frontend side as this can be done by javascript modifications but it increases the load on the page and slows it down.
    Incentivized
    Read full review
    Pros
    Assistive
    • Lead Management
    • Advance Analytics
    • Workflow automations
    • Streamlining the sales funnel
    Read full review
    Creatio
    • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
    • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
    • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
    Read full review
    Cons
    Assistive
    • Marketing
    • OCR
    • No improvement as such
    Read full review
    Creatio
    • When we started using Creatio in 2022 the new user interface had just been released and did not include all the features we needed; however, we used a more classic user interface and were still satisfied with the results.
    • The ability to capture a digital signature directly within the application was missing in the base system; however, Creatio connected us with a partner that provided a solution for this specific situation.
    Read full review
    Likelihood to Renew
    Assistive
    No answers on this topic
    Creatio
    We have always used a CRM and Creatio has proven to be much more effective in meeting our needs than our previous provider. Its customizability will allow us to adapt this product as our business may change in the future.
    Incentivized
    Read full review
    Usability
    Assistive
    Ease of Use Easy to configure Simple, Light and Fast UI Loved by the team No coding needed Helped us streamline our sales Process Automated tasks and reminders through prompt notifications Helps to close deals and no lead leakage Better customer support team who helped us in every step Reduce time spent on manual tracking and helped to get actionable insights
    Read full review
    Creatio
    Because it is so easy to use and navigate through - even the most technophobic people in our company are using it on a regular basis. It is easy to change around and switch through different sections and keep neat and tidy.
    Read full review
    Reliability and Availability
    Assistive
    No answers on this topic
    Creatio
    Other than the daily maintenance window where the server may be inaccessible for a few minutes, there have been no issues with accessing our Creatio site. The daily maintenance window is outside normal business hours so it does not affect our Users - just myself when I am looking to implement changes.
    Incentivized
    Read full review
    Performance
    Assistive
    No answers on this topic
    Creatio
    Some Users have reported slow responses from the server at times which seems to be localized. Users are based across four different time zones and the issue is intermittent.
    Incentivized
    Read full review
    Support Rating
    Assistive
    The team is super responsive and helped us in every step. We contacted their support team whenever we face any kind of queries while using the web or application, every query raised is tracked and TAT is shared. The CS team is even available on weekends if there is any requests from our end, and for any extended support.
    Read full review
    Creatio
    The people at the Creatio offices world wide are very friendly, patience and always happy to help. I have a huge respect for them, especially the people that were based in the Ukraine. Still in these strange times they always keep the focus on the customer, where we would have totaly understanded it if it was any different. So huge compliments to the whole team, keep up the energy and the good work
    Read full review
    Online Training
    Assistive
    No answers on this topic
    Creatio
    Most of the roadblocks to learning were not discovered until the users were actually in the system using it on a day to day basis. Our Customer Success Manager has offered to setup additional training sessions as needed to close the gaps in our learning. Some areas which required some additional training are setting up filters, dashboards, and generating reports.
    Incentivized
    Read full review
    Implementation Rating
    Assistive
    No answers on this topic
    Creatio
    The project manager for our implementation was great to work with and took the time to understand our business. We felt very comfortable going into the project with a reasonable scope of work to provide us with a functional version of Creatio to meet our needs. Unfortunately, we came across multiple challenges with this partner in their deliverables and timelines. Thankfully Creatio was able to provide support resources to ensure we were able to launch. We have since changed partners for our third-party support.
    Incentivized
    Read full review
    Alternatives Considered
    Assistive
    Customization Easy to use offline UI/UX Better Customer Support Services Infinitely configurable Streamlined sales process through effective pipeline management Automated workflows for increased efficiency Provided valuable insights into deals, sales team performance, and revenue Enabled engagement with prospects across multiple channels Sales Pipeline Management In-Depth Insights and Reports for Sales Geo-Awareness feature to increase sales Productivity
    Read full review
    Creatio
    The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
    Read full review
    Scalability
    Assistive
    No answers on this topic
    Creatio
    I can see the promise of how it can be customized to other aspects of our business.
    Incentivized
    Read full review
    Return on Investment
    Assistive
    • Assistive helped us automating multiple processes
    • Increasing the ROI
    • Increased Business productivity
    Read full review
    Creatio
    • We went from manually processing Work Orders into Invoices once a day - representing significant impact to turn around speeds - to submitting automatically in real time, eliminating a great deal of human transcription errors and freeing up a great deal of operations time
    • Custom Implementation automation in Creatio has eliminated 4-6 hours of configuration work per sale in comparison to our old manual methods
    Read full review
    ScreenShots

    Assistive CRM Screenshots

    Screenshot of Provides a 360 degree view of the sales funnelScreenshot of Keep track of the day-to-day sales activityScreenshot of Keep note of nearby customers and make most out of it

    Creatio Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot