Creatio: Empowering Citizen Developers with No-Code Solutions
July 23, 2024

Creatio: Empowering Citizen Developers with No-Code Solutions

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Creatio

Creatio and their partners provided an excellent solution to
our need for a customizable, low-code, application building platform. We have transitioned several old legacy
applications built in Access with VBA to their platform and are very satisfied
with the results. We needed a system for case management that track cases with a lot of detailed information while being user friendly and flexible to changes and new workflows. As a non-profit company, we needed to avoid expensive development by programmers, and have embraced the concept of citizen developers using no-code functionality provided by Creatio.

Pros

  • I think the best part about Creatio is the empowerment of what they call "citizen developers" to build and maintain the system without using programming languages.
  • Creatio is actively developing new features to make the system more powerful, but also easier to use.
  • The access rights and roles built into Creatio allow for multiple departments to use Creatio in very different ways without overlapping. The makes each department feel like they system built just for their processes and procedures.

Cons

  • When we started using Creatio in 2022 the new user interface had just been released and did not include all the features we needed; however, we used a more classic user interface and were still satisfied with the results.
  • The ability to capture a digital signature directly within the application was missing in the base system; however, Creatio connected us with a partner that provided a solution for this specific situation.
  • The platform of applications we developed with Creatio allowed us to transform our business from paper case files to digital case files.
  • The management of the system without the need for expensive programmers/developers reduced the overall cost of operations.
The system can be designed as simply or complexly as your use-cases and workflows require.

Do you think Creatio delivers good value for the price?

Yes

Are you happy with Creatio's feature set?

Yes

Did Creatio live up to sales and marketing promises?

Yes

Did implementation of Creatio go as expected?

No

Would you buy Creatio again?

Yes

The out-of-the box functionality is fairly basic, but the ability to customize the workflows through business process and business rules allows for complexity.

Creatio Feature Ratings

Platform Security
10
Platform User Management
10
Reusability
10
Platform Scalability
10

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