Happy Creatio usercase (tip for companies with a lot of business processes)
July 22, 2023
Happy Creatio usercase (tip for companies with a lot of business processes)
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Creatio
In 2019/2020 we were looking for an CDP/CRM solution that would also help us out with the many business process that we have. We are a small not-for-profit company so recources (people, time and money) are limited. During this process we came across Creatio and everything we wanted was (and is) possible. We save a lot of time with the automation of business processes, marketing e-mails and our website & members-only-website are also connected to Creatio. So we don't have to put the same text in 3 different systemes: no they communicate with eachother, so if we put it in Creatio, it also appears on our website and members-only-website. Also we have more business insights now thanks to the dashboarding section which we use to visualize the data that we have and give our team the insights they need to grow the business so we can do more for the marketing, sales and communication community in the Netherlands. We are happy Creatio users since 2021 and we are very pleased with the Creatio team: they are quick with responding and always happy to help.
Pros
- Customer Service
- Low-code platform
- Updates
Cons
- Making the dashboarding/Folders easier to understand for non-tech-users
- More time to do other projects thanks to automation
Do you think Creatio delivers good value for the price?
Yes
Are you happy with Creatio's feature set?
Yes
Did Creatio live up to sales and marketing promises?
Yes
Did implementation of Creatio go as expected?
No
Would you buy Creatio again?
Yes
Comments
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