What users are saying about
5 Ratings
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Score 7.6 out of 100
9 Ratings
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Score 9.8 out of 100

Likelihood to Recommend

AT&T Workforce Manager

AT&T Workforce Manager would be an exceptional product if it had enhanced capabilities such as electronic signatures and a customer database. The tracking features really helped out our office with payroll and dispatching.
Tammy Gutierrez | TrustRadius Reviewer

Humanity

It is a time clock software that is used to streamline the scheduling process and improve collaboration among employees by allowing them to trade shifts, request time off from any device, and that significantly reduces the workload of the manager and scheduling responsibilities. Every person connected to the system is able to receive updates in real-time about any schedule changes
Michael Rastall, MBA | TrustRadius Reviewer

Pros

AT&T Workforce Manager

  • Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields.
  • Intelligent tracking provides a location any time a user is moving or performs any action.
  • Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce.
Anonymous | TrustRadius Reviewer

Humanity

  • It's easy to enter data
  • Good at aggregating all up data
Luke Ferrel | TrustRadius Reviewer

Cons

AT&T Workforce Manager

  • It would not integrate with our business forms.
  • No contact data base
  • No inventory tracking
Tammy Gutierrez | TrustRadius Reviewer

Humanity

  • Managers cannot modify the hours that were swapped.
  • It is not possible to track the history of those staff that are picking up shifts.
  • The features in the mobile app can be improved.
Michael Rastall, MBA | TrustRadius Reviewer

Usability

AT&T Workforce Manager

AT&T Workforce Manager 5.0
Based on 1 answer
AT&T Workforce Manager is pretty to look at, but it performs at a lower level than others of its category.
Tammy Gutierrez | TrustRadius Reviewer

Humanity

No score
No answers yet
No answers on this topic

Support Rating

AT&T Workforce Manager

AT&T Workforce Manager 9.6
Based on 3 answers
The customer experience/service department and technical support teams work through any situations that arise. They are responsive and provide excellent service.
Anonymous | TrustRadius Reviewer

Humanity

No score
No answers yet
No answers on this topic

Alternatives Considered

AT&T Workforce Manager

AT&T Workforce Manager and Corrigo Field Service Mananger (FSM) have a lot of similar qualities. However, we decided to switch to Corrigo FSM because we were able to get electronic signatures and import our customer database. I liked the ease of movement within AT&T Workforce Manager better than that of Corrigo FSM. AT&T Workforce Manager is more aesthetically pleasing and easier to navigate.
Tammy Gutierrez | TrustRadius Reviewer

Humanity

We selected Humanity because we were in complete disarray. They were good at getting us organized, but if you're more organized you won't get a lot of value from Humanity.
Luke Ferrel | TrustRadius Reviewer

Return on Investment

AT&T Workforce Manager

  • With AT&T Workforce Manager I've helped government and private organizations save money by identifying idle time in fleets, reducing data collection time in the field, and cutting on employees padding their timesheets.
Anonymous | TrustRadius Reviewer

Humanity

  • Time tracking keeps every employee focused on work which leads to increased work efficiency and productivity.
  • Humanity brings transparency into employee work and helps managers keep them accountable.
  • It produces extremely accurate timesheets that are used to prepare payroll.
Michael Rastall, MBA | TrustRadius Reviewer

Pricing Details

AT&T Workforce Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Humanity

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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