6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Attribute Ratings

  • AT&T Workforce Manager is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.1

AT&T Workforce Manager

91%
3 Ratings
8.0

Humanity

80%
3 Ratings

Usability

5.0

AT&T Workforce Manager

50%
1 Rating

Humanity

N/A
0 Ratings

Support Rating

9.2

AT&T Workforce Manager

92%
3 Ratings

Humanity

N/A
0 Ratings

Likelihood to Recommend

AT&T Workforce Manager

AT&T Workforce Manager would be an exceptional product if it had enhanced capabilities such as electronic signatures and a customer database. The tracking features really helped out our office with payroll and dispatching.
Tammy Gutierrez | TrustRadius Reviewer

Humanity

It is a user-friendly tool that enables us to make real-time changes and specifically when we are in need of tracking and monitoring of our staff schedule Humanity does it well and provides us with working hours track.
Anonymous | TrustRadius Reviewer

Pros

AT&T Workforce Manager

  • Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields.
  • Intelligent tracking provides a location any time a user is moving or performs any action.
  • Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce.
Anonymous | TrustRadius Reviewer

Humanity

  • It's easy to enter data
  • Good at aggregating all up data
Luke Ferrel | TrustRadius Reviewer

Cons

AT&T Workforce Manager

  • It would not integrate with our business forms.
  • No contact data base
  • No inventory tracking
Tammy Gutierrez | TrustRadius Reviewer

Humanity

  • I wish it would warn us when we missed a clock-in or out.
Anonymous | TrustRadius Reviewer

Pricing Details

AT&T Workforce Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Humanity

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Usability

AT&T Workforce Manager

AT&T Workforce Manager 5.0
Based on 1 answer
AT&T Workforce Manager is pretty to look at, but it performs at a lower level than others of its category.
Tammy Gutierrez | TrustRadius Reviewer

Humanity

No score
No answers yet
No answers on this topic

Support Rating

AT&T Workforce Manager

AT&T Workforce Manager 9.2
Based on 3 answers
The customer experience/service department and technical support teams work through any situations that arise. They are responsive and provide excellent service.
Anonymous | TrustRadius Reviewer

Humanity

No score
No answers yet
No answers on this topic

Alternatives Considered

AT&T Workforce Manager

AT&T Workforce Manager and Corrigo Field Service Mananger (FSM) have a lot of similar qualities. However, we decided to switch to Corrigo FSM because we were able to get electronic signatures and import our customer database. I liked the ease of movement within AT&T Workforce Manager better than that of Corrigo FSM. AT&T Workforce Manager is more aesthetically pleasing and easier to navigate.
Tammy Gutierrez | TrustRadius Reviewer

Humanity

Maybe pricing was the issue, I was not involved in purchasing decision.
Anonymous | TrustRadius Reviewer

Return on Investment

AT&T Workforce Manager

  • With AT&T Workforce Manager I've helped government and private organizations save money by identifying idle time in fleets, reducing data collection time in the field, and cutting on employees padding their timesheets.
Anonymous | TrustRadius Reviewer

Humanity

  • None really. We will likely get rid of Humanity in the next year. Everything Humanity does Pipkins can do at a more granular level.
Luke Ferrel | TrustRadius Reviewer

Add comparison