athenaClinicals vs athenaCollector

Likelihood to Recommend

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.

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Tom Pentzer

Medical student

FDM AcademyMedical Practice, 201-500 employees

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athenaCollector would be well suited for smaller practices. It is well suited for larger practices, however some turn around time/system maintenance becomes more challenging. The product is well suited for a fast paced work environment. Ease of use of the system makes it easy to navigate and not get lost.

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Verified User

Analyst in Other

Hospital & Health Care Company, 10,001+ employees

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Feature Rating Comparison

athenaClinicals

athenaCollector

Real-time eligibility verification

Claims management

Coding

Patient billing

Financial Reporting

athenaClinicals

athenaCollector

Rule-based scheduling

Automated appointment reminders

Automated patient check-in

Multi-location support

Calendar interface

athenaClinicals

athenaCollector

Charting / document management

Templates

Patient portal

Mobile/tablet support

Fax integration

Integration with other EMR and PM systems

Workflow automation

Speech recognition

Customization

E-prescribing

athenaClinicals

athenaCollector

HIPAA compliance

Role-based permission levels

Data backups and redundancy

Local mode / networking failsafe

athenaClinicals

athenaCollector

Task tracking

Specialty-specific workflows

Multi-office / multi-physician capabilities

Pros

Quality programs - able to see what measures are outstanding for the patient
Reporting - able to report on multiple financial reports as well as clinical information
Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care

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Verified User

Director in Information Technology

Hospital & Health Care Company, 10,001+ employees

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Ease of scheduling appointments, checking patients in, and entering charges.
The system is very user friendly and navigation throughout the system is not complicated.
Reporting tools are setup in a format that the average user can use.

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Verified User

Analyst in Other

Hospital & Health Care Company, 10,001+ employees

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Cons

The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
It's difficult to name items because they are traditionally corrected very quickly

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Verified User

Manager in Other

Health, Wellness and Fitness Company, 11-50 employees

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Reporting for payer contract variances is weak for an organization as large as ours.
Custom report development can get pricey and take some time to develop.
A few of the spin-off products, such as the Dashboards, are not as customizable as our organization had hoped they would be.

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Verified User

Analyst in Other

Hospital & Health Care Company, 10,001+ employees

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Usability

athenaClinicals 8.2

Based on 1 answer

Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.

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Verified User

Analyst in Information Technology

Computer Software Company, 11-50 employees

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No score

No answers yet

No answers on this topic

Support Rating

athenaClinicals 9.0

Based on 1 answer

They are always there. Friendly and organized.

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Verified User

Manager in Other

Health, Wellness and Fitness Company, 11-50 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.

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Dale Bowman

Administrator, Nivano Ambulatory Surgery Center

Nivano HealthMedical Practice, 11-50 employees

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The ease of use is far superior than any other similar billing systems product I have used. Navigation throughout the system is very self explanatory. Training time on this system is 1-3 days depending on users role (prior to additional on the job training within the system specific to the users role). Other systems have had software training for a week or more.

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Verified User

Analyst in Other

Hospital & Health Care Company, 10,001+ employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

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General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

athenaClinicals

athenaCollector

athenaClinicals

athenaCollector

athenaClinicals

athenaCollector

Likelihood to Recommend