What users are saying about
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Feature Set Ratings

    Billing and Claims Management

    8.4

    athenaClinicals

    84%

    athenaCollector

    Feature Set Not Supported
    N/A
    athenaClinicals ranks higher in 5/5 features

    Real-time eligibility verification

    9.3
    93%
    8 Ratings
    N/A
    0 Ratings

    Claims management

    8.3
    83%
    8 Ratings
    N/A
    0 Ratings

    Coding

    9.0
    90%
    7 Ratings
    N/A
    0 Ratings

    Patient billing

    8.3
    83%
    8 Ratings
    N/A
    0 Ratings

    Financial Reporting

    7.0
    70%
    8 Ratings
    N/A
    0 Ratings

    Patient Scheduling

    8.2

    athenaClinicals

    82%

    athenaCollector

    Feature Set Not Supported
    N/A
    athenaClinicals ranks higher in 5/5 features

    Rule-based scheduling

    7.7
    77%
    6 Ratings
    N/A
    0 Ratings

    Automated appointment reminders

    8.3
    83%
    8 Ratings
    N/A
    0 Ratings

    Automated patient check-in

    8.3
    83%
    7 Ratings
    N/A
    0 Ratings

    Multi-location support

    8.3
    83%
    8 Ratings
    N/A
    0 Ratings

    Calendar interface

    8.3
    83%
    6 Ratings
    N/A
    0 Ratings

    Electronic Medical Records

    8.9

    athenaClinicals

    89%

    athenaCollector

    Feature Set Not Supported
    N/A
    athenaClinicals ranks higher in 10/10 features

    Charting / document management

    8.9
    89%
    9 Ratings
    N/A
    0 Ratings

    Templates

    8.9
    89%
    9 Ratings
    N/A
    0 Ratings

    Patient portal

    10.0
    100%
    8 Ratings
    N/A
    0 Ratings

    Mobile/tablet support

    8.4
    84%
    7 Ratings
    N/A
    0 Ratings

    Fax integration

    9.9
    99%
    9 Ratings
    N/A
    0 Ratings

    Integration with other EMR and PM systems

    7.6
    76%
    9 Ratings
    N/A
    0 Ratings

    Workflow automation

    8.8
    88%
    9 Ratings
    N/A
    0 Ratings

    Speech recognition

    9.0
    90%
    4 Ratings
    N/A
    0 Ratings

    Customization

    7.2
    72%
    9 Ratings
    N/A
    0 Ratings

    E-prescribing

    9.9
    99%
    9 Ratings
    N/A
    0 Ratings

    Medical Security and Privacy

    8.4

    athenaClinicals

    84%

    athenaCollector

    Feature Set Not Supported
    N/A
    athenaClinicals ranks higher in 4/4 features

    HIPAA compliance

    8.3
    83%
    18 Ratings
    N/A
    0 Ratings

    Role-based permission levels

    9.9
    99%
    9 Ratings
    N/A
    0 Ratings

    Data backups and redundancy

    8.3
    83%
    9 Ratings
    N/A
    0 Ratings

    Local mode / networking failsafe

    7.0
    70%
    8 Ratings
    N/A
    0 Ratings

    Workflow and Scale

    8.8

    athenaClinicals

    88%

    athenaCollector

    Feature Set Not Supported
    N/A
    athenaClinicals ranks higher in 3/3 features

    Task tracking

    8.3
    83%
    9 Ratings
    N/A
    0 Ratings

    Specialty-specific workflows

    8.3
    83%
    8 Ratings
    N/A
    0 Ratings

    Multi-office / multi-physician capabilities

    9.9
    99%
    9 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • athenaCollector is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    6.8

    athenaClinicals

    68%
    9 Ratings
    9.0

    athenaCollector

    90%
    1 Rating

    Usability

    8.2

    athenaClinicals

    82%
    1 Rating

    athenaCollector

    N/A
    0 Ratings

    Support Rating

    9.0

    athenaClinicals

    90%
    2 Ratings

    athenaCollector

    N/A
    0 Ratings

    Likelihood to Recommend

    athenaClinicals

    Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
    Tom Pentzer | TrustRadius Reviewer

    athenaCollector

    athenaCollector would be well suited for smaller practices. It is well suited for larger practices, however some turn around time/system maintenance becomes more challenging. The product is well suited for a fast paced work environment. Ease of use of the system makes it easy to navigate and not get lost.
    Anonymous | TrustRadius Reviewer

    Pros

    athenaClinicals

    • Quality programs - able to see what measures are outstanding for the patient
    • Reporting - able to report on multiple financial reports as well as clinical information
    • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
    Anonymous | TrustRadius Reviewer

    athenaCollector

    • Ease of scheduling appointments, checking patients in, and entering charges.
    • The system is very user friendly and navigation throughout the system is not complicated.
    • Reporting tools are setup in a format that the average user can use.
    Anonymous | TrustRadius Reviewer

    Cons

    athenaClinicals

    • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
    • It's difficult to name items because they are traditionally corrected very quickly
    Anonymous | TrustRadius Reviewer

    athenaCollector

    • Reporting for payer contract variances is weak for an organization as large as ours.
    • Custom report development can get pricey and take some time to develop.
    • A few of the spin-off products, such as the Dashboards, are not as customizable as our organization had hoped they would be.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    athenaClinicals

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?

    Starting Price

    athenaCollector

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Usability

    athenaClinicals

    athenaClinicals 8.2
    Based on 1 answer
    Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
    Anonymous | TrustRadius Reviewer

    athenaCollector

    No score
    No answers yet
    No answers on this topic

    Support Rating

    athenaClinicals

    athenaClinicals 9.0
    Based on 2 answers
    They are always there. Friendly and organized.
    Anonymous | TrustRadius Reviewer

    athenaCollector

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    athenaClinicals

    For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
    Dale Bowman | TrustRadius Reviewer

    athenaCollector

    The ease of use is far superior than any other similar billing systems product I have used. Navigation throughout the system is very self explanatory. Training time on this system is 1-3 days depending on users role (prior to additional on the job training within the system specific to the users role). Other systems have had software training for a week or more.
    Anonymous | TrustRadius Reviewer

    Add comparison