athenaClinicals vs. InterSystems TrakCare

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.

Incentivized

Well suited if you have no developers and need something up quickly to let users get into patient data. But if you want to go beyond the layout, organization, or access of the application, it’s an uphill battle and doesn’t scale at all. If you want to be able to evolve the product, it’s not easy whatsoever

Incentivized

• Quality programs - able to see what measures are outstanding for the patient
• Reporting - able to report on multiple financial reports as well as clinical information
• Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care

Incentivized

• Quickly get a front end working into patient indexes.
• Integrates with InterSystems products.
• Works with IE well.

Incentivized

• The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
• It's difficult to name items because they are traditionally corrected very quickly

• Extensibility of features.
• Custom JavaScript/HTML/CSS support is almost nonexistent.
• Source control has to rely on serialization of entire compiled package of TrakCare instead of individual edited files.
• Transformations should handle everything instead of just non system default code.

Incentivized

Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.

Incentivized

They are always there. Friendly and organized.

InterSystems has great support, however TrakCare is a different experience and their knowledge of that product is far more limited. This is shown through the lack of documentation of the product.

Incentivized

For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.

Incentivized

• Quick results for a new company.
• Costing exponentially more to maintain as we evolve the product.

Incentivized