What users are saying about
3 Ratings
23 Ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100
23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.2 out of 100

Likelihood to Recommend

athenaOne

Very well suited for outpatient multi-specialty clinics. May not be perfect for hospital based practices, but I am not in a position to say that with conviction as we are not hospital based organization.
Mohammad Khan | TrustRadius Reviewer

Intergy EHR

How well is the product customizable for workflow modifications for my clinic? Does the result flow easily for the provider or are there many chunky clicks required? (i.e. one modification to a workflow between the nurse and provider requires 27 clicks.. ok this accomplished the workflow that was needed but at what cost?)Can your system produce customized reports on the fly, is the data real time or lagging?Can the system be tuned in terms of document/note templates and the Graphic User Interface forms so a particular practice/provider/speciality needs can be taken into account?
Keith Ewanyk | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

athenaOne
Intergy EHR
8.1
Real-time eligibility verification
athenaOne
Intergy EHR
8.1
Claims management
athenaOne
Intergy EHR
8.6
Coding
athenaOne
Intergy EHR
6.8
Patient billing
athenaOne
Intergy EHR
8.5
Financial Reporting
athenaOne
Intergy EHR
8.5

Patient Scheduling

athenaOne
Intergy EHR
7.5
Rule-based scheduling
athenaOne
Intergy EHR
7.6
Automated appointment reminders
athenaOne
Intergy EHR
8.1
Automated patient check-in
athenaOne
Intergy EHR
6.0
Multi-location support
athenaOne
Intergy EHR
8.4
Calendar interface
athenaOne
Intergy EHR
7.6

Electronic Medical Records

athenaOne
Intergy EHR
7.5
Charting / document management
athenaOne
Intergy EHR
8.1
Templates
athenaOne
Intergy EHR
7.8
Patient portal
athenaOne
Intergy EHR
7.4
Mobile/tablet support
athenaOne
Intergy EHR
6.4
Fax integration
athenaOne
Intergy EHR
6.1
Integration with other EMR and PM systems
athenaOne
Intergy EHR
7.9
Workflow automation
athenaOne
Intergy EHR
7.4
Speech recognition
athenaOne
Intergy EHR
7.2
Customization
athenaOne
Intergy EHR
8.1
E-prescribing
athenaOne
Intergy EHR
8.2

Medical Security and Privacy

athenaOne
Intergy EHR
8.2
HIPAA compliance
athenaOne
Intergy EHR
8.5
Role-based permission levels
athenaOne
Intergy EHR
8.6
Data backups and redundancy
athenaOne
Intergy EHR
8.8
Local mode / networking failsafe
athenaOne
Intergy EHR
6.7

Workflow and Scale

athenaOne
Intergy EHR
8.0
Task tracking
athenaOne
Intergy EHR
8.2
Specialty-specific workflows
athenaOne
Intergy EHR
7.8
Multi-office / multi-physician capabilities
athenaOne
Intergy EHR
8.1

Pros

athenaOne

  • Very easy to keep track of quality measures.
  • Easy to track suspect conditions, care gaps.
  • Easy to review performance of providers across the whole organization.
Mohammad Khan | TrustRadius Reviewer

Intergy EHR

  • Health Reminders- for different patient needs or preventive care/screenings. For example patients who have a diagnosis of Diabetes- their health reminders will show if they need an A1c, foot exam, eye exam, etc. and when it was last performed
  • Orders Tracking- This helps nursing staff make notes on referrals or orders and they are able to look at the order tracking section for all patients and filter it by provider, order type, status, etc. to know what needs to be followed up on or what has been completed and so forth...
  • Tasks- This is a nice feature that has many different options for use. It can be used internally to send a quick message to another user, a phone message, billing message, and any task gives you the option to make it "patient related" if necessary. It can be used by the providers when they make an order they can then send it to the nurse to complete. Lots of different ways for Tasks to be used
Shandi Guertin | TrustRadius Reviewer

Cons

athenaOne

  • At this point I can not think of anything that I am missing.
Mohammad Khan | TrustRadius Reviewer

Intergy EHR

  • Sometimes, Intergy tends to crash on occasion, which is understandable.
  • Also, when checking for insurance eligibility, sometimes Intergy will not accept a specific insurance card and I have to call up the insurance to make sure the patient is eligible for coverage. It would be nice if more types of insurances could be added.
  • When creating recalls for patients to remind them to visit, sometimes the system does not cooperate properly.
Anonymous | TrustRadius Reviewer

Usability

athenaOne

No score
No answers yet
No answers on this topic

Intergy EHR

Intergy EHR 6.0
Based on 1 answer
Some things are a lot of clicks, missing functionality.
Keith Ewanyk | TrustRadius Reviewer

Support Rating

athenaOne

No score
No answers yet
No answers on this topic

Intergy EHR

Intergy EHR 8.2
Based on 9 answers
Usually they are very helpful. I would prefer they do some of the actual changes I am requesting instead of having me do the work. I feel that they could walk you through it, instead of letting you figure out the desired results on your own.
Jen Danver | TrustRadius Reviewer

Implementation Rating

athenaOne

No score
No answers yet
No answers on this topic

Intergy EHR

Intergy EHR 3.0
Based on 1 answer
Track all hours and don't sign off on anything if you are not 100% happy.
Keith Ewanyk | TrustRadius Reviewer

Alternatives Considered

athenaOne

SOAPWARE, Centricity, Amazing charts
Mohammad Khan | TrustRadius Reviewer

Intergy EHR

We moved from Intergy to athenaCollector and athenaClinicals. Athena is cloud-based, meaning we can access it from any location that has internet. My staff misses the ease of scheduling in Intergy, but the accountability of users' productivity is amazing. We had more control over document classification with Intergy, but sometimes that's a double-edged sword. When some people label a document "MRI-Lumbar spine" and others call it "Lumbar Spine MRI," there is some redundancy and sometimes important documents get missed.
Jensina Massa, CPC-A | TrustRadius Reviewer

Return on Investment

athenaOne

  • At least 2-3% increase in revenue collection.
  • Timely note completion rate went up.
  • Increase in payments from insurers for P4P.
Mohammad Khan | TrustRadius Reviewer

Intergy EHR

  • Intergy has had a positive ROI. The financial tracking and tools have been easy to use and helped recover additional monies for practices.
  • Claim Tracker allows practices to have a real time view of all unpaid claims.
  • The E&M calculator helps providers choose the appropriate code for billing compliance.
Michael Popp | TrustRadius Reviewer

Screenshots

Pricing Details

athenaOne

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Intergy EHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

athenaOne
10.0
Intergy EHR
7.4

Usability

athenaOne
Intergy EHR
6.0

Reliability and Availability

athenaOne
Intergy EHR
8.0

Performance

athenaOne
Intergy EHR
7.0

Support Rating

athenaOne
Intergy EHR
8.2

Implementation Rating

athenaOne
Intergy EHR
3.0

Add comparison