Greenway Intergy - A good system with outstanding reporting
July 14, 2020

Greenway Intergy - A good system with outstanding reporting

Michael Popp | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Intergy EHR

Our company has helped over 100 practices in the migration to, and use of Greenway Intergy EHR and practice management software. Most of our practices use the software throughout the entire organization. One of the benefits of Intergy is its flexibility to handle many different specialties and scenarios.
  • Easy to use EMR with customized templates, favorites, and workflows.
  • Flexible documentation to work with many provider styles.
  • The best reporting capabilities of any system I have worked with.
  • Could use a face lift with more window and hover features.
  • We have had to use 3rd party for digital signature.
  • Would like to see better integration between practice management and the health record.
  • Intergy has had a positive ROI. The financial tracking and tools have been easy to use and helped recover additional monies for practices.
  • Claim Tracker allows practices to have a real time view of all unpaid claims.
  • The E&M calculator helps providers choose the appropriate code for billing compliance.
Other systems we have reviewed had some fancier features, but lacked the reporting needs of practices we have worked with. Being able to dig into all of the financial and clinical data to a very deep level was what made Intergy the best choice. The financial flexibility could not be matched with either of the other systems.
We get very fast responses almost every time. On occasion, support needs to be reminded of an open case that needs resolution.

Do you think Intergy EHR delivers good value for the price?

Yes

Are you happy with Intergy EHR's feature set?

Yes

Did Intergy EHR live up to sales and marketing promises?

Yes

Did implementation of Intergy EHR go as expected?

Yes

Would you buy Intergy EHR again?

Yes

Intergy is a robust software and very flexible. It does not excel with Chiropractic specialties or very small practices.

Intergy EHR Feature Ratings

Real-time eligibility verification
10
Coding
7
Claims management
10
Patient billing
10
Financial Reporting
10
Rule-based scheduling
7
Automated patient check-in
5
Automated appointment reminders
9
Multi-location support
10
Calendar interface
Not Rated
Charting / document management
10
Templates
8
E-prescribing
9
Fax integration
5
Patient portal
8
Mobile/tablet support
8
Speech recognition
9
Integration with other EMR and PM systems
8
Customization
9
Workflow automation
Not Rated
Role-based permission levels
10
Data backups and redundancy
10
HIPAA compliance
9
Local mode / networking failsafe
Not Rated
Task tracking
9
Specialty-specific workflows
8
Multi-office / multi-physician capabilities
10