Scheduling is easy, Reporting is not.
Updated November 11, 2015

Scheduling is easy, Reporting is not.

Jensina Massa, CPC-A | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

7.10

Overall Satisfaction with Intergy EHR

  • Scheduling in Intergy is quite efficient and simple. It's easy to change an appointment slot on the fly.
  • The document management portion of Intergy, when used at its full potential, can be very well-organized.
  • It's usually very easy to view all the pertinent information about a patient on one screen.
  • Intergy reports print to .pdf, which makes it nearly impossible to run pivot tables or graphs to identify trends.
  • The limitation by number of licenses is very difficult to deal with, if you work in a clinic that's saving money by not purchasing licenses for everyone to work optimally.
  • There aren't enough options to build your own reports. You can customize some of the prebuilt ones, but it can be challenging to find one report that pulls all of the data elements you need for a project.
  • athenaCollector,athenaClinicals
We moved from Intergy to athenaCollector and athenaClinicals. Athena is cloud-based, meaning we can access it from any location that has internet. My staff misses the ease of scheduling in Intergy, but the accountability of users' productivity is amazing. We had more control over document classification with Intergy, but sometimes that's a double-edged sword. When some people label a document "MRI-Lumbar spine" and others call it "Lumbar Spine MRI," there is some redundancy and sometimes important documents get missed.
It worked quite well in the dermatology/plastic surgery clinic. In fact, until I moved into the administrative/finance department of this neurosurgery clinic, I had no complaints whatsoever about Intergy. The process for end users is very intuitive and free-flowing. On the management side of things, however, it's difficult to track or prove audit trails.

Intergy EHR Feature Ratings

Coding
5
Claims management
6
Patient billing
6
Financial Reporting
6
Automated appointment reminders
9
Multi-location support
8
Calendar interface
Not Rated
Charting / document management
6
Templates
5
E-prescribing
Not Rated
Speech recognition
Not Rated
Customization
6
Workflow automation
Not Rated
Role-based permission levels
5
Data backups and redundancy
5
HIPAA compliance
6
Local mode / networking failsafe
Not Rated
Task tracking
5
Specialty-specific workflows
5
Multi-office / multi-physician capabilities
9

Intergy EHR Reliability