What users are saying about
53 Ratings
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Score 7.8 out of 100
23 Ratings
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Score 7 out of 100

Feature Set Ratings

  • Chartio (discontinued) ranks higher in 2 feature sets: BI Standard Reporting, Ad-hoc Reporting
  • Jet Reports ranks higher in 2 feature sets: Report Output and Scheduling, Data Discovery and Visualization

BI Standard Reporting

6.0

Chartio (discontinued)

60%
3.8

Jet Reports

38%
Chartio (discontinued) ranks higher in 3/3 features

Pixel Perfect reports

3.6
36%
14 Ratings
3.5
35%
5 Ratings

Customizable dashboards

7.7
77%
18 Ratings
4.5
45%
5 Ratings

Report Formatting Templates

6.7
67%
14 Ratings
3.5
35%
6 Ratings

Ad-hoc Reporting

5.7

Chartio (discontinued)

57%
4.8

Jet Reports

48%
Chartio (discontinued) ranks higher in 3/4 features

Drill-down analysis

6.9
69%
13 Ratings
5.0
50%
6 Ratings

Formatting capabilities

6.1
61%
12 Ratings
4.5
45%
6 Ratings

Integration with R or other statistical packages

3.1
31%
5 Ratings
5.0
50%
3 Ratings

Report sharing and collaboration

6.5
65%
13 Ratings
4.5
45%
6 Ratings

Report Output and Scheduling

3.4

Chartio (discontinued)

34%
7.1

Jet Reports

71%
Jet Reports ranks higher in 5/5 features

Publish to Web

2.7
27%
9 Ratings
8.0
80%
3 Ratings

Publish to PDF

6.1
61%
17 Ratings
7.0
70%
6 Ratings

Report Versioning

2.0
20%
5 Ratings
8.0
80%
5 Ratings

Report Delivery Scheduling

2.7
27%
12 Ratings
5.5
55%
6 Ratings

Delivery to Remote Servers

N/A
0 Ratings
7.0
70%
2 Ratings

Data Discovery and Visualization

7.5

Chartio (discontinued)

75%
7.7

Jet Reports

77%
Jet Reports ranks higher in 2/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

7.2
72%
15 Ratings
8.0
80%
2 Ratings

Location Analytics / Geographic Visualization

7.2
72%
12 Ratings
8.0
80%
2 Ratings

Predictive Analytics

8.0
80%
3 Ratings
7.0
70%
2 Ratings

Access Control and Security

Chartio (discontinued)

Feature Set Not Supported
N/A
8.3

Jet Reports

83%
Jet Reports ranks higher in 4/4 features

Multi-User Support (named login)

N/A
0 Ratings
7.0
70%
5 Ratings

Role-Based Security Model

N/A
0 Ratings
9.0
90%
5 Ratings

Multiple Access Permission Levels (Create, Read, Delete)

N/A
0 Ratings
9.0
90%
5 Ratings

Single Sign-On (SSO)

N/A
0 Ratings
8.0
80%
1 Rating

Mobile Capabilities

Chartio (discontinued)

Feature Set Not Supported
N/A
8.3

Jet Reports

83%
Jet Reports ranks higher in 3/3 features

Responsive Design for Web Access

N/A
0 Ratings
8.0
80%
1 Rating

Mobile Application

N/A
0 Ratings
7.0
70%
2 Ratings

Dashboard / Report / Visualization Interactivity on Mobile

N/A
0 Ratings
9.0
90%
3 Ratings

Application Program Interfaces (APIs) / Embedding

Chartio (discontinued)

Feature Set Not Supported
N/A
6.8

Jet Reports

68%
Jet Reports ranks higher in 6/6 features

REST API

N/A
0 Ratings
7.0
70%
2 Ratings

Javascript API

N/A
0 Ratings
6.0
60%
2 Ratings

iFrames

N/A
0 Ratings
7.0
70%
2 Ratings

Java API

N/A
0 Ratings
7.0
70%
2 Ratings

Themeable User Interface (UI)

N/A
0 Ratings
7.0
70%
2 Ratings

Customizable Platform (Open Source)

N/A
0 Ratings
7.0
70%
2 Ratings

Attribute Ratings

  • Chartio (discontinued) is rated higher in 2 areas: Likelihood to Recommend, Usability

Likelihood to Recommend

8.0

Chartio (discontinued)

80%
30 Ratings
4.0

Jet Reports

40%
6 Ratings

Likelihood to Renew

8.0

Chartio (discontinued)

80%
24 Ratings

Jet Reports

N/A
0 Ratings

Usability

7.6

Chartio (discontinued)

76%
6 Ratings
3.5

Jet Reports

35%
2 Ratings

Availability

8.6

Chartio (discontinued)

86%
4 Ratings

Jet Reports

N/A
0 Ratings

Performance

7.3

Chartio (discontinued)

73%
2 Ratings

Jet Reports

N/A
0 Ratings

Support Rating

Chartio (discontinued)

N/A
0 Ratings
3.0

Jet Reports

30%
2 Ratings

Online Training

8.2

Chartio (discontinued)

82%
1 Rating

Jet Reports

N/A
0 Ratings

Implementation Rating

7.3

Chartio (discontinued)

73%
2 Ratings

Jet Reports

N/A
0 Ratings

Product Scalability

6.8

Chartio (discontinued)

68%
2 Ratings

Jet Reports

N/A
0 Ratings

Likelihood to Recommend

Atlassian

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Read full review

Insightsoftware, Inc

Jet Reports is better suited if you have a specific population set you are looking at and less suited when querying or summing large pools or data, records, etc. I use a combination of Jet & SQL syntax when performing the latter because it allows me to harness the speed of our SQL server. Jet allows more for more customization when bodes better for users.
Read full review

Pros

Atlassian

  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Read full review

Insightsoftware, Inc

  • Easy to use
  • Combine information such as statistical information and financial information and then does computations based on the information
  • Create cash flow reporting
Read full review

Cons

Atlassian

  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Read full review

Insightsoftware, Inc

  • Licensing is at times a challenge if you are using a Citrix remote desktop or remoting into a server.
  • For complex formulas the wizard could provide more contextual help.
  • More online documentation would be a big help for new users.
Read full review

Pricing Details

Chartio (discontinued)

Starting Price

$0

Editions & Modules

Chartio (discontinued) editions and modules pricing
EditionModules
Starter401
Professional602
OrganizationContact sales team3

Footnotes

  1. per user/per month
  2. per user/per month
  3. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Jet Reports

Starting Price

Editions & Modules

Jet Reports editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Atlassian

    Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
    Read full review

    Insightsoftware, Inc

    No answers on this topic

    Usability

    Atlassian

    I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
    Read full review

    Insightsoftware, Inc

    Because it is not the costliest tool in this category but it serves the purpose. It is easy to use, cost effective, and works really well with the data stored on cloud. It has wide range of dashboard templates which go really well with different types of data sets. I would love to use it agains and again
    Read full review

    Support Rating

    Atlassian

    No answers on this topic

    Insightsoftware, Inc

    I hinestly have not used the support a lot but i have always had to way for longer durations to get a response on my emails. I have tried calling them a few times and the wait time was a little more than what i expected. They were able to answer my queries nonetheless
    Read full review

    Online Training

    Atlassian

    I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
    Read full review

    Insightsoftware, Inc

    No answers on this topic

    Alternatives Considered

    Atlassian

    Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
    Read full review

    Insightsoftware, Inc

    [Jet Reports is] So much better. Jet Reports works with Excel so you can use a base knowledge of something everyone is familiar with to create any kind of report possible - not only single reports but cross referencing other report and data tables.
    Read full review

    Scalability

    Atlassian

    Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
    Read full review

    Insightsoftware, Inc

    No answers on this topic

    Return on Investment

    Atlassian

    No answers on this topic

    Insightsoftware, Inc

    • We don't use it unless we have to so negative ROI.
    • Excel and Power BI are much better reporting tools as they can be customized and connect to the same data just as easily.
    Read full review

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