TrustRadius: an HG Insights company

Atlassian Product Collection, with Jira Product Discovery vs. Docket.io

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Product Collection, with Jira Product Discovery

    Score8 out of 10
    N/AThe Atlassian Product Collection is an enterprise-scale product management suite designed to unify customer feedback, product prioritization, roadmapping, and engineering execution. Available through Atlassian’s Early Access Program (EAP), the Product Collection combines automated customer insight aggregation with objective prioritization frameworks to connect strategic product decisions directly with development backlogs in Jira.

    $100

    per month 10 users

    Docket.io

    Score8.7 out of 10
    N/ADocket is an AI revenue platform for enterprises, offering two main agents: the AI Sales Engineer agent that delivers sales answers, automated RFPs, and personalized docs and the AI Seller agent engages website visitors to create new pipeline.N/A
    Pricing
    Atlassian Product Collection, with Jira Product DiscoveryDocket.io
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Atlassian Product Collection, with Jira Product DiscoveryDocket.io
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Atlassian Product Collection, with Jira Product DiscoveryDocket.io
    Considered Both Products
    Atlassian
    No answer on this topic
    Docket.io
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    Atlassian Product Collection, with Jira Product DiscoveryDocket.io
    Small Businesses
    Craft.io
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    ProductPlan
    Score9.5 out of 10
    Piper the AI SDR by Qualified
    Score8.9 out of 10
    Enterprises
    Roadmunk
    Score4.7 out of 10
    Conversica
    Score4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atlassian Product Collection, with Jira Product DiscoveryDocket.io
    Likelihood to Recommend
    9.3
    (4 ratings)
    8.7
    (3 ratings)
    Usability
    8.7
    (3 ratings)
    9.7
    (3 ratings)
    User Testimonials
    Atlassian Product Collection, with Jira Product DiscoveryDocket.io
    Likelihood to Recommend
    Atlassian
    It's a great tool for early stage ideation and prioritization in order to get alignment across product, design, and engineering. It works really well when teams are trying to consolidate scattered ideas into one validated pipeline. The scoring model and ability to link ideas directly to our regular Jira makes it easy to prepare for roadmap views
    Incentivized
    Read full review
    Docket.io
    Great for companies that are sitting on disparate source systems being used by multiple different teams and business units with no plans of consolidation. The founders love to hear about the problems faced by most B2B SaaS companies and build solutions to key problems. So if you want to collaborate, they are a great vendor to work with
    Incentivized
    Read full review
    Pros
    Atlassian
    • Timeline view of ideas and the way you can group these into different views is fantastic.
    • The ability to have connections to the main idea as sub ideas before reaching our delivery teams.
    • Admin and feature controlls are great and getting even better.
    • Recycling fields and goals from the other Atlassian products makes things easier to see and understand.
    Incentivized
    Read full review
    Docket.io
    • Pulling answers from old slack channels
    • navigating our document center
    • providing talk tracks around competition
    Incentivized
    Read full review
    Cons
    Atlassian
    • Advanced Reporting and Analysis: Reporting options are somewhat limited. It would be more helpful if it’s more customisable dashboards
    • better Support for cross project visibility: it is challenging to see dependencies overlaps across different projects. It could’ve been improved
    • More flexible roadmap customisations: Here customisation options are limited, formatting options could be improved
    Incentivized
    Read full review
    Docket.io
    • Docket.io doesn't always have the correct answer
    • Docket.io can misinterpret questions
    • Docket.io doesn't have industry knowledge like an AI Chatbot does
    Incentivized
    Read full review
    Usability
    Atlassian
    Jira Product Discovery is good because it offers a lot in the way of centralising processes for bug management and its intake. However, it is not going to score higher as it has limited reporting and integration features. It also isnt setup to give updates via email to case loggers which would be really good
    Incentivized
    Read full review
    Docket.io
    High usability and intelligent platform. Anyone with basic understanding of querying the platform can use the solution. For Admins as well, running reports is easy (but can be improved)
    Incentivized
    Read full review
    Alternatives Considered
    Atlassian
    productboard is my favorite, but that one is more Product oriented where Atlassian Jira Product Discovery seems more Dev focused so it is nice those tools compare. Azure is really nice in the UX and the way it presents the sprints and the stories in an easy manner. Atlassian Jira Product Discovery is great when creating the stories within itself and also works with productboard better than azure does currently.
    Incentivized
    Read full review
    Docket.io
    I wasn't able to dive as deeply into Glean because we didn't set it up fully but I got to play around and see a bunch of different trials of it, I would say that Glean is the more robust of the two tools but for what we needed Docket.io did the job
    Incentivized
    Read full review
    Return on Investment
    Atlassian
    • Shared understanding of goals has increased
    • Management of large number of work items is good
    • Sometimes if we dont manage it well it can get complex and people get lost.
    Incentivized
    Read full review
    Docket.io
    • 12% increase in self-paced learning of new hires in GTM teams
    • 22% reduction in SME time spent in answering questions
    • 64% reduction in adhoc queries/questions asked to the SMEs by GTM teams
    Incentivized
    Read full review
    ScreenShots