Augment CXM vs. Gainsight CS
Augment CXM vs. Gainsight CS
Product | Rating | Most Used By | Product Summary | Starting Price |
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Augment CXM | N/A | N/A | N/A | |
Gainsight CS | Mid-Size Companies (51-1,000 employees) | Gainsight’s customer-centric technology aims to drive the future of customer success. The company’s Customer Cloud offers a set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together are designed to enable businesses to put the customer at the center of everything they do. The vendor states that companies that use Gainsight grow net retention by up to 33 percent. Learn how leading companies like Okta, SAP Concur,… | $2,500 Per Company Per Month |
Augment CXM | Gainsight CS | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
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More Pricing Information |
Augment CXM | Gainsight CS | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Security |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Augment CXM | Gainsight CS | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.3 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Augment CXM | Gainsight CS | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (224 ratings) |
Likelihood to Renew | - (0 ratings) | 6.8 (14 ratings) |
Usability | - (0 ratings) | 8.2 (24 ratings) |
Availability | - (0 ratings) | 8.2 (1 ratings) |
Performance | - (0 ratings) | 6.4 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (134 ratings) |
Online Training | - (0 ratings) | 5.5 (2 ratings) |
Implementation Rating | - (0 ratings) | 6.3 (6 ratings) |
Configurability | - (0 ratings) | 6.4 (1 ratings) |
Product Scalability | - (0 ratings) | 7.3 (1 ratings) |
Vendor post-sale | - (0 ratings) | 6.4 (1 ratings) |
Augment CXM | Gainsight CS | |
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Likelihood to Recommend | Augment CXM No answers on this topic | Gainsight |
Pros | Augment CXM No answers on this topic | Gainsight |
Cons | Augment CXM No answers on this topic | Gainsight |
Likelihood to Renew | Augment CXM No answers on this topic | Gainsight |
Usability | Augment CXM No answers on this topic | Gainsight |
Performance | Augment CXM No answers on this topic | Gainsight |
Support Rating | Augment CXM No answers on this topic | Gainsight |
Online Training | Augment CXM No answers on this topic | Gainsight |
Implementation Rating | Augment CXM No answers on this topic | Gainsight |
Alternatives Considered | Augment CXM No answers on this topic | Gainsight |
Return on Investment | Augment CXM No answers on this topic | Gainsight |
ScreenShots | Gainsight CS Screenshots |