Aurea Process vs. IBM WebSphere Hybrid Edition vs. SAP NetWeaver BPM

The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...

Incentivized

IBM WebSphere Hybrid edition is well-suited for the development and deployment of large enterprise-level applications such as Electronic Health Records that are used in our organization. IBM WebSphere is appropriate for organizations that require strong security and compliance as it provides a high level of security and compliance features. This works well with organizations that are subject to strict regulatory requirements, such as hospitals.

Incentivized

It is well suited when we need to integrate business processes with SAP ERP and SAP CRM - the solution can be integrated with business rules/procedures defined in SAP ERP/CRM and NetWeaver can be used to monitor the rules and flag off exceptions. When there are multiple workflows running, it tends to slow down running of these processes. Also, it entirely depends on SAP portal for it to run efficiently.

Incentivized

• Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
• User-friendly UI
• Relatively painless implementation

Incentivized

• IBM WebSphere Hybrid Edition has done marvelous in building and deploying Java Enterprise applications.
• It also does well in automating deployment and scaling. This has made it easier for our organization to deploy updates to our applications.
• IBM WebSphere Hybrid Edition does well in security by providing features that protect enterprise applications.

Incentivized

• Virtual paper trail. Iterations of process and current documentation are all stored as "artifacts", leaving a great trail.
• Configuration of users. BPM somewhat magically determines which users will be impacted and automates rules.
• A pro (that is also a con) is the design interface. If you know what you are doing, it is incredibly powerful and malleable.

• Standard edition is significantly lighter touch than the (pricier) Enterprise version
• There are similar solutions on the market that are competitively prices and offer positive user experience
• Data migration can be tricky at times

Incentivized

• Ease of use in terms of deployment, give simple interface to do simple stuff like Tomcat, JBoss or GlassFish.
• Takes long time to start the server.
• The Liferay wars need to be decorated and then deployed. Perhaps we could simplify that.
• Some of the concepts are good for complexity that WAS can handle but could be simplified and better documented, like concepts of well and profile, context, etc.
• A Liferay war file created using Liferay Developer studio runs fine in Tomcat, however that may not run in WAS 7.x because it needs to be decorated. I had one war for a Liferay portlet with a simple cron job, and had hard time running to WAS server. It was running on the latest free download done on my friends m/c. Other times I have seen that there are issues running a war file that runs on Tomcat but runs on WAS after lot of customization for WAS.
• The corporations like this however, the product may need better vibrant community of users where issues can be discussed.

Incentivized

• Live readings would be nice.
• Easier to maneuver
• Work with all systems with the press of one keystroke

Incentivized

Mostly we will be renewing unless the strategic direction changes drastically or there are other complelling external circumstances. We've been on a multi year project to modernize our legacy applications and that effort will continue for the foreseeable future.

Incentivized

As a big fan of SAP in general, the BPM solution fits right in with all the other things SAP does well, and does it with incredible efficiency

WebSphere Application Server is used across our organization. Most projects use this for Java products and applications. Being robust and scalable makes it even more usable. We love using WebSphere Application Server due to its configuration management ability made simple and vast across all java related parameters. It is dependent on the features and upgrades and IBM releases some great upgrades to WebSphere Application Server.

Incentivized

Deploys fairly quick enough and like the roll-out update feature decreasing the downtime and also plays well with other integration tools as well.

Incentivized

IBM was quick to respond when we had an issue with our specific infrastructure. We raised a PMR, which they picked up quickly and updated us about every step of the way. We had an appropriate fix for quite a business critical issue within a fortnight, which was impressive!

Incentivized

We have our own tech support for systems, I would say they probably could use more training on it, I don't really think it's anything regarding the SAP system, but more the knowledge they have on the system itself. It seems to take longer for them to fix any issues we may come across.

Incentivized

Cleo Integration Clould has many bells and whistles; however, when we added more maps and trading partners, it really slowed down. We found that the Cleo support was very slow to respond and there was a language barrier. IBM Websphere had better customer support and its processing was much faster than Cleo Integration Cloud

Incentivized

I found the initial setup of NetWeaver is much simpler than other products especially in an SAP environment where we have SAP ERP/HRM/CRM as it can be well integrated with other SAP products. The only drawback is the need/dependency on SAP Portal. It is better suited in an environment where SAP ERP is running.

Incentivized

• As our customers vary in size and maturity, the ROI ranges accordingly.
• For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
• For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.

Incentivized

• Continuous uptime of the business applications we manage
• It's now much simpler for me to build and deploy cloud-native applications.
• Because it can offload for me management and maintenance of the application server to IBM I can focus on the development, deployment and testing of the applications which is more important

Incentivized

• Helped us harness integrated benefit from having SAP ERP/CRM by leveraging NetWeaver to define business processes/rules and monitor exceptions
• Did not have any negative experience except for the fact that at times when multiple rules run, it can be somewhat slow

Incentivized