Aurea Process vs. Mashery (now part of Boomi) vs. Oracle SOA Suite

The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...

Incentivized

Mashery is great when it comes to deployment to your own datacenter and when it comes to managing third party API's like Salesforce using Mashery Cloud version. I would be a little bit more careful when deploying it on Kubernetes as it was not designed for it. New version 5 is re-architected to run more on natively on Kubernetes, but we have not tested it yet.

Incentivized

Oracle service bus is great to quickly proxy any legacy services exposed as soap service. It's well suited for aggregating multiple services on a single endpoint. We can point to multiple endpoints on the business service and use a round-robin approach to access the endpoints. It's not well suited for data transformation and quick preview of mappings and transformations. It's not great on path to cloud transformation.

Incentivized

• Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
• User-friendly UI
• Relatively painless implementation

Incentivized

• Easy integration of the TIBCO Cloud Mashery developer portal allows simple onboarding and user and application management.
• Configuration of TIBCO Cloud Mashery is both flexible and focused to address the main tasks for an API Management solution.
• The built-in OAuth Token capabilities provide a quick start to properly manage application access.

Incentivized

• The Oracle Service Bus makes the management of web services extremely easy. Through its point and click interface, the web service endpoints can be easily modified.
• The administration console provides useful dashboards to diagnose any service issues.

Incentivized

• Standard edition is significantly lighter touch than the (pricier) Enterprise version
• There are similar solutions on the market that are competitively prices and offer positive user experience
• Data migration can be tricky at times

Incentivized

• The "Control Center" admin dashboard is not performant. We have a lot of configuration data in Mashery (many endpoints, many plans, many users, many keys, etc.) and the website struggles with the volume of data it has to deal with.
• Their systems have limitations that make it more difficult for us to operate the way we would like. For example, there is a limit to the number of API Definitions we can create, as well as a limit to the number of Endpoints we can define in a Plan.
• Their support organization leaves a lot to be desired. Responses are slow, and when they do come they are often inadequate. We have to re-phrase the question to get them to answer it differently, or we have to repeatedly follow up to ask for additional clarifying information.

Incentivized

• Message reporting tied to a database seems counter productive. Better options to eliminate that would not only minimize the maintenance hassle but also gives more ease to manage the product.
• Polling feature isn't very efficient where the end point JMS queues may still have JMS connections despite not enabling the corresponding poller proxy services.
• Unable to deploy multiple web services in one go from the OSB Web console.

Incentivized

Ease of use.

Incentivized

We have had not many issues with Oracle Service Bus and it's very stable for our requirements. It's highly available and helps us implement Tier1 applications on it.

Incentivized

i find some of the package adding and key are complex . UI experience is bad . Every step need front and backward navigation too much. It would be better if endpoint itself contain package and key addiction option

Incentivized

It's an excellent enterprise service bus and has very stable features. We have been using it since 2008. We did hit into some issues. But, recreating the service helped fix many issues. Also, deployment to various environments was easy. Also, the plugin on Eclipse helps to build proxy and business services quick and easy.

Incentivized

Support has been good overall.

Incentivized

We had some issues with MQ connectivity through OSB and our experience was poor with the support team. They do respond. But, it felt like we are ignored and we had bad support. We had to escalate and things used to get dragged for weeks before we get more quality questions on how to pursue investigation.

Incentivized

Initially it was difficult to understand . after few day , it was easy

Incentivized

I've really only looked at Mashery since it has been around a very long time and has a rich feature set. I do know our platform teams are looking into AWS gateway but not sure this product has everything we need.

Incentivized

Oracle being the market leader and has a lot of compatibilities with sources like SOA projects, Oracle database and other JMS feeds.

Incentivized

• As our customers vary in size and maturity, the ROI ranges accordingly.
• For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
• For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.

Incentivized

• As a API Mediation layer it has helped with the troublesome port setup with internal and external clients. Meaning it made that easy to the client that they know where to go for access to an API.
• The interactive documentation is very well put together and has reduced the time that developers have to go back and forth with each other to figure how to call the API.

Incentivized

• Improve customer relations/service
• Create internal/operational efficiencies
• Improve business process outcomes
• Improve compliance & risk management
• Strong services expertise
• Pre-existing relationships
• Strong consulting partnership
• Product functionality and performance

Incentivized