Auris, formerly Heartland Payroll, is a solution designed to serve as a single point of contact, where customers have online access to their payroll data and employee information.
We changed payroll companies from Paycom to Heartland this year at the recommendation of our insurance agent who insisted they would integrate with the EASE system, which tracks employee benefits and deductions. However, 8 weeks into it, I regret my decision, since the setup hasn't been completed yet. The lack of responsiveness in some cases is astounding and often we have to ask 3, 4, and 5 times for something to be done. I hate to think what will happen after we are "handed off" from the payroll implementation team to the regular schmucks. We still are not able to track PTO and time off and we have been begging for the self-service feature to be turned on for employees so they can change addresses, bank account info, etc. Their training is NONEXISTENT and their manual is abysmal. DO NOT USE THIS COMPANY!!!!! I wish I could go back to Paycom!
cBizSoft's Exelare is very well-suited to the staffing industry. It allows for multiple contacts under a single client record. You can then enter & track all Jobs & Recruiting activity. It's fairly well suited to being a CRM as well. It does have the capability to link with ADP once you 'place' a candidate in the system. However, if you use another payroll system, you're stuck exporting reports & info to import in your payroll.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Strongest aspect is how it enables the user to customize what fields they see and that it allows the user to filter on any and/or each of the fields in an Excel Spreadsheet like environment.
Excellent list management features. Static lists as well as Dynamic lists are great.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I never have trouble reaching customer support. They always are able to assist with fixing any problems that arise. There honestly haven't been many issues at all. Only ones I've created :)
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Overall there is a ton of useful functionality in the software. Reporting is great. You can mass load & edit candidates, & almost any type of record really. You can customize a lot of the menus for your own purposes & statuses for candidates. It can be used for Sales/CRM activity too. However, the interface looks like it was built in Windows 95 or something. The fact that it's not cloud-based seems to confuse a lot of our users
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I've considered moving payroll over to QuickBooks Online so that everything is in one place, but it would probably take too much work considering that our current system works really well. I think QuickBooks would confuse me, honestly. There are other systems that offer different user interfaces that are neat looking, but I haven't done too much research because Heartland Payroll offered me a really good deal for processing since we are a small company.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It went from a less expensive alternative that did most of what we wanted better than our last ATS to being just the same price as their competitors. Hard to say what our ROI would be with the product.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
