Auth0 vs. DocuSign Identify

Great for user authentication and access priviledge management. We are using it for both our commercial and financial clients and Auth0 meets all the regulations and due diligence required to close deals with these enterprise customers. Given their tiered pricing structure, we don't see a scenario where Auth0 would not be appropriate for the solution it provides.

Incentivized

One specific scenario that we use this tool is to verify the identity of our clients whenever they request a loan from our company. We are required to ask for their ID verification. It's a great tool that saves you time but also is secure and easy to use for your clients. It makes the whole process easier and faster.

Incentivized

• RBAC is simple, straight forward and easy to manage
• Integrations of Social Login are simple to configure and the Auth0 documentation shows step by step how to configure it
• Rules/Hooks provide customization to the Auth0 flow, making it a great solution to define how we allow our users to login into our applications

Incentivized

• Price point for ALL features can get a bit pricey. But they have a startup plan which helps big time. Developer plans start at $23/mo and do not include all features.
• Actions, rules, hooks, and email customization are great features, but the UI is a bit tough sometimes, not very responsive to screen size and code editors are cut off in a difficult place to maneuver.

Incentivized

For our purposes, Auth0 is still one of the best valued RBAC platforms in the market.

Incentivized

It’s also convenient that Universal Login can be customized from the dashboard (branding/themes/templates) without rebuilding the whole auth UI.
It loses a few points because the dashboard and advanced configuration have a real learning curve there are many settings and moving parts, and it can feel overwhelming when you’re doing anything beyond the basics

Incentivized

There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.

Incentivized

We went with Auth0 over Okta due to price concerns and the overall simplicity of Auth0. We chose Auth0 over Amazon Cognito because Cognito has very poor documentation and client library support. Auth0 offers a service that hits the sweet spot for organizations with small development teams and limited finances.

Incentivized

We selected DocuSign Identify because of the company's reputation. We already use DocuSign to request signatures, but this new feature syncs well with our process

Incentivized

• SAML SSO is a breeze - this alone saves a lot of dev/support hours.
• We are not worried by hackers and chasing security protocols and standards, I guess about half a day job of a developer.
• Telling customers we can connect them with what ever they have whether its social / SAML / OIDC put us in flexible position

Incentivized

• Our process has improved tremendously. We can now request ID verification in minutes. It takes our clients five minutes to verify
• It is a safe way to request for ID verification
• No hassle and unnecessary back and forth emails

Incentivized