Autodesk ShotGrid vs. ServiceNow DevOps

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ShotGrid
Score 9.0 out of 10
N/A
ShotGrid is a production management and review toolset for VFX, animation, and games teams. ShotGrid is equipped to handle creative production tracking needs, supporting teams from large to smaller studios.
$45
per month per user
ServiceNow DevOps
Score 8.6 out of 10
N/A
ServiceNow DevOps is designed to reduce friction between IT operations and development. This DevOps tool allows businesses to minimize risk while scaling DevOps initiatives.N/A
Pricing
Autodesk ShotGridServiceNow DevOps
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ShotGridServiceNow DevOps
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Autodesk ShotGridServiceNow DevOps
Best Alternatives
Autodesk ShotGridServiceNow DevOps
Small Businesses
Frame.io
Frame.io
Score 9.1 out of 10
GitHub
GitHub
Score 9.1 out of 10
Medium-sized Companies

No answers on this topic

GitHub
GitHub
Score 9.1 out of 10
Enterprises

No answers on this topic

Perforce P4
Perforce P4
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Autodesk ShotGridServiceNow DevOps
Likelihood to Recommend
7.0
(1 ratings)
9.0
(5 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
Autodesk ShotGridServiceNow DevOps
Likelihood to Recommend
Autodesk
ShotGrid seems to be well suited for a video team for reviews and project tracking. It may not be well suited for Project managers who need to see the bigger picture of the project.
Read full review
ServiceNow
ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.
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Pros
Autodesk
  • Uploads videos efficiently
  • allows annotation within the video
  • setting custom filters
  • creating Gantt chart with inputs from each editor and animator
  • adding versions to shot/asset
  • adding assets to a shot
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ServiceNow
  • Plan develop, build, test, deploy and operate any applications in a safer environment.
  • Evaluating and monitoring improvements
  • Connects with third party and existing applications
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Cons
Autodesk
  • Ordering comments made by different people by timecode/frame number, instead by the time and date the comment was made
  • Being able to move an uploaded video from shots to assets and vice versa. Right now we have to re-upload but lose any comments made already if they were in the wrong place
  • Custom filters are great but they could get a little confusing with all the options. Might help with guidelines or a place we could ask what we want and someone could answer with the best way to achieve those specific filters we want
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ServiceNow
  • No drop-down option is available to click when requesting specific software or hardware.
Read full review
Likelihood to Renew
Autodesk
For education, we can't see ourselves using anything else that comes at a cost
Read full review
ServiceNow
No answers on this topic
Usability
Autodesk
It's UI/UX is very robust. There's a lot of functionality but it's not very intuitive or intuitive. I spend time with new hires and contractors to overview ShotGrid for a day and revisit after a week or two. Questions always arise down the line
Read full review
ServiceNow
No answers on this topic
Alternatives Considered
Autodesk
Wipster had limitations on video uploads, which was a major drawback. One thing we liked with Wipster was how we can see comments made in order on the timeline while watching the video.
Read full review
ServiceNow
As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them
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Return on Investment
Autodesk
  • We spend less time going back and forth with different stakeholders on shots and assets
  • We don't have to pay services that only provided trial versions
  • There is unlimited video uploading which was not the case with wiz
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ServiceNow
  • ROI
  • Increased the NPR score.
  • Central locale for information and troubleshooting.
Read full review
ScreenShots