Autodesk Vault vs. Receptive.io (discontinued)

Autodesk Vault is doing a very good job in managing documents, checking in and out files, tracking all versions and revisions that are made. All of these are are done automatically so users dont need to spend time to do it. Autodesk Autocad and Autodesk Inventor are automatically updated with changes made in Autodesk Vault.

Incentivized

Receptive is very effective for multiple internal teams/department of a single product who need to scale their product feedback management effectively. We've been leveraging it for one of our products and it was so successful, that we implemented it with a second product. The main issue we ran into situationally with that was managing 2+ modules (products) in Receptive; it was a bit more difficult to present Receptive to two different customer bases/users (we couldn't change the appearance) and slightly confusing to do within the app (lots of filtering needed). I have heard that support of multiple modules is something that Receptive will likely be working on in the near future, so that's good news.

Incentivized

• Work In Progress data management
• AutCAD Integration
• Streamline Documents and workflow

Incentivized

• Captures feature requests from customers
• Organize feature requests
• Communicate progress updates to customers

Incentivized

• more searching capabilities
• creating reports
• using the software in the cloud

Incentivized

• Filtering in general is not easy
• I would like to be able to create a leadership priority dashboard
• I would like to know easily when something has been linked to Jira

Incentivized

We are very happy using this product, it helps us a lot in managing files

Incentivized

Vault is very easy to use. It works directly with Autodesk design products like Inventor, Autocad Electrical and AutoCAD, so for CAD users the workflows (check-in/check-out, version control, BOM management) feel familiar and streamlined. It's very good in managing files, revisions, and data security. All our users generally appreciate having a central repository for engineering data, as we have several offices across the globe

Incentivized

Autodesk Support for Vault is very good and fast. The quality of support depends heavily on whether users are working with a Value-Added Reseller (VAR) or Autodesk directly. In my case I am the support specialist for Autodesk Vault at my company and have full support from them. Also, having subscription is important

Incentivized

I have not had a lot of contact with support, but when I do it's quick and accurate info.

Incentivized

A great tool for the designers to monitor their work, they can track the entire the entire product development cycle from the beginning to the the design competition and if any revision or correction is required they can do it instantly, furthermore it also offers cloud based hosting service. It offers transparency by providing unique user access and login options

Incentivized

We had UserVoice prior to Receptive but it was just too clunky and extensive for our needs. It was less about automation and still very manual work to process feedback. It also didn't provide collaboration levels that we needed for our internal teams to work together. ProdPad was a very clean tool but also didn't enable us to automate the process like Receptive does.

Incentivized

• Efficiency of the Project is improved.
• Data management become easy
• Ensured no duplication and standardized the flow.

Incentivized

• We were managing these enhancements in our support ticketing system, using spreadsheets, and it was TERRIBLE. Being able to tell a user "Great idea! Submit it to Feedback!" has saved my support team hundreds of hours.
• We have reduced incoming support requests when the request is really an enhancement - the ability to have a "Suggest Features" widget in our software sends users straight to Feedback.
• Because we can make some fields required, we can cut down on the need to reach back out to our users for clarification.

Incentivized