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Autodesk Vault vs. Receptive.io (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Autodesk Vault

    Score9.8 out of 10
    N/AAt its core, Autodesk Vault is a product data management software that connects distributed teams with multisite collaboration and delivers insights. Vault helps streamline workflows. Everyone works from a central source of organized data—collaborating to reduce errors, and save time. The upgraded Vault PLM combines Vault Professional with Fusion 360 Manage for enterprise-wide collaboration and product lifecycle management. According to the vendor, the solution is designed…

    $735

    per year

    Receptive.io (discontinued)

    Score8 out of 10
    N/APendo Feedback (or Receptive / Receptive.io, acquired by Pendo in 2019) was a SaaS product demand intelligence platform used to collect product feedback and feature requests from customers as well as internal teams. Some years after the acquisition, the product was discontinued.N/A
    Pricing
    Autodesk VaultReceptive.io (discontinued)
    Editions & Modules
    Vault Professional
    $735
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Autodesk VaultReceptive.io (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Autodesk VaultReceptive.io (discontinued)
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    Craft.io
    Score10 out of 10
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    Medium-sized Companies
    ProductPlan
    Score9.5 out of 10
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    Enterprises
    Roadmunk
    Score4.8 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Autodesk VaultReceptive.io (discontinued)
    Likelihood to Recommend
    9.0
    (3 ratings)
    8.0
    (5 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.6
    (3 ratings)
    User Testimonials
    Autodesk VaultReceptive.io (discontinued)
    Likelihood to Recommend
    Autodesk
    Autodesk Vault is doing a very good job in managing documents, checking in and out files, tracking all versions and revisions that are made. All of these are are done automatically so users dont need to spend time to do it. Autodesk Autocad and Autodesk Inventor are automatically updated with changes made in Autodesk Vault.
    Incentivized
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    Discontinued Products
    Receptive is very effective for multiple internal teams/department of a single product who need to scale their product feedback management effectively. We've been leveraging it for one of our products and it was so successful, that we implemented it with a second product. The main issue we ran into situationally with that was managing 2+ modules (products) in Receptive; it was a bit more difficult to present Receptive to two different customer bases/users (we couldn't change the appearance) and slightly confusing to do within the app (lots of filtering needed). I have heard that support of multiple modules is something that Receptive will likely be working on in the near future, so that's good news.
    Incentivized
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    Pros
    Autodesk
    • Work In Progress data management
    • AutCAD Integration
    • Streamline Documents and workflow
    Incentivized
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    Discontinued Products
    • Captures feature requests from customers
    • Organize feature requests
    • Communicate progress updates to customers
    Incentivized
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    Cons
    Autodesk
    • more searching capabilities
    • creating reports
    • using the software in the cloud
    Incentivized
    Read full review
    Discontinued Products
    • Filtering in general is not easy
    • I would like to be able to create a leadership priority dashboard
    • I would like to know easily when something has been linked to Jira
    Incentivized
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    Likelihood to Renew
    Autodesk
    We are very happy using this product, it helps us a lot in managing files
    Incentivized
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    Discontinued Products
    No answers on this topic
    Usability
    Autodesk
    Vault is very easy to use. It works directly with Autodesk design products like Inventor, Autocad Electrical and AutoCAD, so for CAD users the workflows (check-in/check-out, version control, BOM management) feel familiar and streamlined. It's very good in managing files, revisions, and data security. All our users generally appreciate having a central repository for engineering data, as we have several offices across the globe
    Incentivized
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    Discontinued Products
    No answers on this topic
    Support Rating
    Autodesk
    Autodesk Support for Vault is very good and fast. The quality of support depends heavily on whether users are working with a Value-Added Reseller (VAR) or Autodesk directly. In my case I am the support specialist for Autodesk Vault at my company and have full support from them. Also, having subscription is important
    Incentivized
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    Discontinued Products
    I have not had a lot of contact with support, but when I do it's quick and accurate info.
    Incentivized
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    Alternatives Considered
    Autodesk
    A great tool for the designers to monitor their work, they can track the entire the entire product development cycle from the beginning to the the design competition and if any revision or correction is required they can do it instantly, furthermore it also offers cloud based hosting service. It offers transparency by providing unique user access and login options
    Incentivized
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    Discontinued Products
    We had UserVoice prior to Receptive but it was just too clunky and extensive for our needs. It was less about automation and still very manual work to process feedback. It also didn't provide collaboration levels that we needed for our internal teams to work together. ProdPad was a very clean tool but also didn't enable us to automate the process like Receptive does.
    Incentivized
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    Return on Investment
    Autodesk
    • Efficiency of the Project is improved.
    • Data management become easy
    • Ensured no duplication and standardized the flow.
    Incentivized
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    Discontinued Products
    • We were managing these enhancements in our support ticketing system, using spreadsheets, and it was TERRIBLE. Being able to tell a user "Great idea! Submit it to Feedback!" has saved my support team hundreds of hours.
    • We have reduced incoming support requests when the request is really an enhancement - the ability to have a "Suggest Features" widget in our software sends users straight to Feedback.
    • Because we can make some fields required, we can cut down on the need to reach back out to our users for clarification.
    Incentivized
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    ScreenShots