Automox is an endpoint management solution used to keep desktops, laptops, and servers updated and ready for users anywhere in the world. Using automation, IT can fix critical vulnerabilities and boost user productivity.
$1
per month per endpoint
Microsoft System Center
Score 8.4 out of 10
N/A
Microsoft System Center Suite is a family of IT management software for network monitoring, updating and patching, endpoint protection with anti-malware, data protection and backup, ITIL- structured IT service management, remote administration and more.
It is available in two editions: standard and datacenter. Datacenter provides unlimited virtualization for high density private clouds, while standard is for lightly or non-virtualized private cloud workloads.
$1,323
per month
Pricing
Automox
Microsoft System Center
Editions & Modules
No answers on this topic
Standard Edition
$1323
Datacenter Edition
$3607
Offerings
Pricing Offerings
Automox
Microsoft System Center
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Automox can patch macOS, Windows, and Linux endpoints with PatchOS, an offering at $1 per endpoint/ month with an annual commitment.
The Automate Essentials or Automate Enterprise packages are for scaling IT automation, endpoint configuration, and software updates.
Modules are available with Automox Assist, a one-on-one remote endpoint control and assistance for helpdesk technicians.
Compared to these solutions, Automox outranks them as the Automox is highly personalized for different types of device types. It supports Windows, Linux, and macOS devices very effectively. Other products are also support other types of devices, but not this much of control can …
Automox is by far the easiest to use and does a better job patching. The built in AI tool is a real time saver making writing Powershell scripts quick and easy.
Automox was a much simpler to use and more robust patching solution. It handles both Microsoft and third party patches without issue and allows for simple but powerful scripted deployments and planning.
The cost was the biggest factor. SCSM was a great product but it offered way too many features we didn't need. Automox was affordable and offered just the right amount features to cover our needs without being too difficult to manage. We also didn't need the full suite from …
Automox was at the top of the group - it was a light client, a SAAS offering and did not have some of the bells and whistles that the tools have but was not something that we would use. Also, the learning curve for the support staff was easy enough and we did not need SMEs that …
Automox requires no server installation or maintenance. Pricing is competitive. It is cloud-based with a high level of uptime. I would recommend it to mid-sized businesses with a number of remote locations and different operating systems. It is simple to use and requires no …
Automox is well-suited for managing workstations but lacks flexibility for server environments. It excels in scenarios where systems may not regularly connect to the corporate network but have internet access, ensuring devices can still check in and receive timely patches. This provides organizations with confidence in maintaining patch compliance across remote endpoints. However, effective use of Automox requires staff who are proficient in PowerShell scripting. The platform has limited native support for third-party applications, often requiring custom worklets to manage software updates. It performs best in environments that primarily rely on widely used, off-the-shelf software.
For companies with more than 10 Windows devices and needing to standardize the OS, AV, access, share resources, and install software. SCCM is the way to go. This software is unnecessary if the business is all remote users and not in an office-type setting. There are cloud offerings or none to accomplish what a business needs.
There exists an issue where you register some Amazon AMIs, which in even samples of 4 or 5, sometimes contain a duplicate identifier. Automox has provided a fix document, but it requires manual intervention and digging to discover this. I think they should identify a better way to assign UUIDs to machines, as sometimes registering too many VMs makes others "fall off"
Needs web based storefront for requesting new software
Needs ability to manage the packaging work flow better
Sometimes is slow to download and there is no indication the entire catalog is being loaded, resulting in confused users not being able to find common software in the available list.
It's so simple, well laid out and does not crowd me with too much information or info that I don't want to see. Very impressed with the product design. I wish all of my dashboards and portals were as basic. Sometimes, I don't need to see everything all at once, and only critical or high level data is necessary... then I can click to drill down as needed on the targeted endpoints.
It is not user-friendly for the most part. With IT infrastructure, sometimes it cannot handle excess requests. Every few months, you will need an upgrade in terms of server resources to keep up with incoming alerts and requests. This does not happen all of the time, but it does happen when there are too many requests.
In my experience, they were responsive but the fixes were more like bandaids than a fix for the underlying problems which they admitted were on their end.
If I had to dislike something about the system it would be how much it changes once you upgrade. This could be more of a problem of mine since I get used to one way and don't like it when it changes so much. I am enjoying the newest update, but it is a mess when you are actually going through the upgrades.
Previously, we used WSUS to manage our Windows Updates. WSUS was needed to be managed in-house and any issues would need to be fixed by us. This would cause us to lose hours needing to troubleshoot unexpected issues that arise and take away time from other tasks. Automox has regular maintenance they do on their end. They are also very responsive when responding to tickets and issues that arise. They have always been happy to work with us when we put in support requests for any issues that may come up or even for any questions we have.
We previously used a mix of FOG and Clonezilla to image machines. The biggest issues with these products is that changing one piece of the image required you to rebuild the entire image itself. These pieces of software also did not allow you to manage applications and Windows Updates, causing IT to have to constantly touch machines after they were imaged and update or manage them with a much more hands on approach.
Patches are now fully up to date and we have no longer been dinged for it from our pen testing partners.
Reduced man hours spent on maintaining an update server and the hours spent looking at each machine to ensure it patched all software both windows and third party.
Allows for us to provide a vendor with a means to connect to our systems without the use of a VPN.
We have been able to automate our patch management, firmware and other security concerns.
We have a standardized "image" ensuring our setup is consistent across the enterprise. This alone has saved us in time to support and time to understand how to use our desktops.
