What users are saying about
4 Ratings
10 Ratings
4 Ratings
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Score 7 out of 100
10 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Auvik

Auvik is a great tool for discovering the details and eccentricities of your or your customer's networks. It truly is a tool I didn't know I needed and now I can't live without. Immediately after deploying it I was able to proactively identify some network pain points that allowed me to correct multiple network deficiencies and create happier customers without even realizing they were having problems (slow network speeds, congested ports). Onboarding and ongoing support are top notch. They really don't just "throw you to the wolves," though that being said, the complexity of the product does merit taking the onboarding and initial setup seriously and not just going with a "deploy and go" type of scenario, but that's strictly because of the scope and feature set that the product offers.
Drew Hackworth | TrustRadius Reviewer

Observium

  • If you are on a budget, this is one heck of a tool for the price (including the ~$200/year for the Pro subscription).
  • If you are OK with maintaining and updating open source tools, this is a great tool.
  • If you are afraid of the Linux command line or live in a Windows-centric world, this might not be the tool for you.
  • If you can't stand things occasionally not working, this is probably not a good fit.
Derek Dolan | TrustRadius Reviewer

Pros

Auvik

  • Setup is easy
  • Integrates with Connectwise
  • Integrates with IT Glue
Jeff Aiken | TrustRadius Reviewer

Observium

  • You can see the bits per second that are happening on the ports, which is fantastic.
  • Between logical interfaces, you can see how much bandwidth is being used per second/minute/hour.
  • You can infer power consumption and conflicting routes. Great tool to aggregate and visualize your distributed network.
Anonymous | TrustRadius Reviewer

Cons

Auvik

  • SNMP traps (not an advertised feature)
  • Endpoint monitoring (not an advertised feature)
Drew Hackworth | TrustRadius Reviewer

Observium

  • The documentation needs help. This product, like many other IT products, likes to skip the "101" stuff, assuming that you just inherently know how to do something, and the documentation is just for reference.
  • I have not been able to rely on the alerting engine as our primary way of knowing if devices are up or down. I'm sure that's just as much my fault as the software, but this is one area where commercial products tend to shine in comparison.
  • The autodiscovery of VMware virtual machines does not work properly if the ESX-level name of the VM doesn't match the VM's hostname. FileServer234 will be discovered, but "Server234 - File and Print" will not.
Derek Dolan | TrustRadius Reviewer

Support Rating

Auvik

No score
No answers yet
No answers on this topic

Observium

Observium 5.0
Based on 2 answers
It's open source. Your mileage may vary. Sometimes the provided documentation is beyond frustrating, other times it's right on the mark.
Derek Dolan | TrustRadius Reviewer

Alternatives Considered

Auvik

Actually, we went from Auvik to LogicMonitor, Auvik is like playing with Tinker Toys compared to LogicMonitor. We moved from Auvik to LogicMonitor for a bunch of reasons, pricing was among them. Auvik charges extra for Netflow monitoring where LogicMonitor has is included. If you want anything more than basic ping monitoring in Auvik you have to do an SNMP walk on every device that you are monitoring and then write to create custom OID's to monitor for what should be simple out of the box monitoring, such as Cisco Health or Jitter/Latency.
Jeff Aiken | TrustRadius Reviewer

Observium

I haven't used other products that are similar to Observium. Observium is an open tool, with a robust feature set. There are elements of comparable monitoring across other tools, but nothing I've seen that is a complete parallel in terms of feature set and visualizations. If I were asked, I wouldn't have another tool to recommend over Observium.
Anonymous | TrustRadius Reviewer

Return on Investment

Auvik

  • Better customer experiences
  • Simplicity addressing network concerns
  • Automated network discovery and documentation
Drew Hackworth | TrustRadius Reviewer

Observium

  • Observium is enterprise-level network monitoring without the cost involved.
Anonymous | TrustRadius Reviewer

Pricing Details

Auvik

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Observium

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

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