February 08, 2022
Manager in Information TechnologyInformation Technology & Services Company, 51-200 employees
Score 9 out of 10
Overall Satisfaction with Auvik
We are an MSP and we use Auvik as part of our platforms to monitor customer infrastructures and help with troubleshooting any network-related and sometimes not network-related issues.
- Identify network equipment
- Overall diagram of the network
- Granular Security Roles
- Online / Web Based Reporting
- Technicians are more efficient in diagnosing issues.
- Peace of mind of having automated backups of the configurations.
Do you think Auvik delivers good value for the price?
Are you happy with Auvik's feature set?
Did Auvik live up to sales and marketing promises?
Did implementation of Auvik go as expected?
Would you buy Auvik again?
Auvik Feature Ratings
Fast response and knowledgeable. If the technician does not know, they will look for the information and get back to you.
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response