Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.
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Lappa
Score 8.9 out of 10
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Lappa (formerly LOVAT) is tax software for VAT/sales tax filing. The platform collects all tax data across any sales channel and files VAT returns.
We looked at using Shopify's native tax platform but they do not handle SST state tax filings nor state returns that have sales tax prepayments. Those are 2 big necessities for us so while the Shopify platform is more cost effective, SST filings and prepayments are musts for us.
We didn't do enough research at the time and should have picked anything else. Kintsugi, Anrok or Numeral would be a much better choice. I feel your best option is to not include Avalara in your sales tax evaluations
Avalara mails out the forms to the vendor and Government for you. All you have to do is supply the information for each vendor. Let you know when it is being sent out, if the emails were good and if the recipients downloaded the document. They will resend if necessary.
Avalara is much more user friendly and1099 online is harder to navigate. It is about the same cost to file but it is harder to find what you are looking for. I used it beucase I was able to make certain corrections.
Much easier to use and understand. Easier to upload information from our system to Track 1099. Did not give you the option to email 1099's to your payees. When they found something wrong the system would reject and not create a 1099 for that payee.
Avalara is designed for businesses and tax professionals by making the workflow more simplified. Manual entry is reduced and the process is more steamlined reducing errors and stress. The platform is clear, focused and uncomplicated. These attributes is why I have chosen …
I found Avalara to be much more accurate, and cost effective compared to Sovos. With Sovos, I ran into serious issues with the data transfer, causing the data to be corrupted or incorrect. Since the timeline for sending out 1099s is extremely narrow, this creates a real …
LOVAT
offered the complete package of dealing not only with Sales Tax but with VAT
and GST as well. More so, LOVAT operates in many states, and countries, giving it a universal acceptance and credibility. Finally, LOVAT has automated most of its tax obligations, therefore, …
LOVAT has deployed a live chat channel, for immediate consultation and engagement when some Tax issues arise. Besides, LOVAT has comprehensive tax information regarding different states or countries, hence, reliable and convenient. Lastly, with LOVAT, filing the US and EU VAT …
The good pricing and short time of waiting answer from the Lovat team became the striking point when making a choice. More so, Lovat has elaborate VAT procedures for several countries, making the program efficient in many states. The demos or video explanations increase the …
LOVAT is much easier to use and the onboarding process was excellent. More so, LOVAT has a standard of acceptance globally, where some countries like EU and US are included in the set features. Finally, LOVAT has adequate automation, which brings accuracy, and improves state …
LOVAT has good value for money. We choose them as an inexpensive solution because our priority is to save the money we earn. It took some time to learn how to use the full functionality, but after learning, the software performs the tasks effectively with no challenges in the …
The pricing and design along with the features were the factors that caught our attention. LOVAT developer established prices that are easy to acquire, for even small companies, and the product brings some economical aspect, compared to the entire installation amount. Lastly, …
Lovat is a product which is favorable in terms of cost, unlike the many tax software which are expensive and not affordable.Also, Lovat has some flexibility, where different procedures based on the companies demands can be personalized to suit its needs. Lastly, Lovat works in …
In my opinion, the worst customer service and fraudulent withdrawal from our bank account. We've used Avalara for 3 years. When our renewal came up, we were considering other options. They sent an email stating we had to request a new contract, I sent the request and followed up. There was no response from Avalara so our contract price was unknown. I waited to hear from them and ended up canceling within their window, via the appropriate channels. I followed up multiple times, requesting cancellation confirmation and removal of our bank info (you can't self serve, although you can self serve add it). In my experience, they ignored me for 2 months until I posted publicly about their poor service. I changed our login information and migrated to another platform. In my experience, they withdrew funds from our bank account, the new provider said our taxes weren't paid and the funds are nowhere to be found. Avalara should have never withdrew the funds or billed me after I canceled. Beware of this company, in my opinion, they are non-responsive and unpleasant to deal with.
Lovat has all the useful features for the needs of my small businesses. The best part about Lovat is that even lay users with no accounting knowledge can find it easy to use this soft. Besides, Lovat has well-explained tax policies, which are essential in noting or understanding the entire business operations. Lastly, for filing returns, Lovatis the savior, for small enterprise.
I love that we don’t need to send tax transaction data for our sales to LOVAT – it is simply integrated with our e-stores!
It makes the process so much faster than filling excel spreadsheets or uploading manually. At the end of the month, we simply see all of the data in our LOVAT account.
Collecting data takes time, and it's a waste of time when we can do it digitally.
I like that we can make some fields required and some optional and that I can use multiple selling platforms and be sure that I'm getting valid tax data.
If a list of tax-exempt codes is available, I have not found it and the help desk has not shared it. That code is necessary for Avalara and the online shopping cart to communicate that a customer is tax-exempt.
When I first started using Avalara I could upload documents. Now I need a higher subscription level (as in, pay more money) to do the exact same task I was already doing for years.
The one or two issues that I had that were not resolved right away were never really resolved. Luckily, we were able to eventually figure it out, but there were one or two cases (out of many, so still a low number) that were closed without a resolution.
Avalara is the best sales tax compliance product on the market. Avalara allows us to accurately comply with our sales and use tax obligations in an accurate and timely manner for a reasonable cost. Avatax is a versatile and helpful product. We also are looking forward to implementing the cross-border product.
I only say this because we had no real training on the system at all. We requested it multiple times, and no one could give us that. We had to figure a lot out for ourselves, got a rep change and finally got someone to help us navigate a bit better. Please make sure any onboarding clients get proper training and resources before going live.
The functionality is very powerful, and everything works as promised. But the interface needs improvement in places - sometimes you have to search for something longer than you would like.
We do have trouble tying Avalara's reporting back to our POS, but we just got a new POS system and there are bugs we are still trying to work out within the POS system. I do not believe this is an Avalara issue
It does not [matter] how much you pay in support packages for Avalara, [from my experience] you will never receive timely response times. Additionally, [it seems to me] their support techs are not experienced and/or do not understand the nature of your issues. I have resolved the majority of my issues before the support team is able to.
The documentation online we informative and helpful. The videos from the Avalara institute and the help tab if we have any questions and the search too were helpful. We like the ease of using the click here for more information tool about nexus and the information for the ECM Pro training were helpful. Whenever we have a question we normally get an email along with the tool as to where to find our answer. We also like that it shows information about nexus status of the states we maybe approaching and we can look more into it.
The rating of a 6 was not because I was displeased with Avalara's service or implementation team. The implementation process and implementation team were great. The issue I had with implementation was finding the time of an implementation specialist to devote to our account. With the fast growth of Avalara, my specialist always felt rushed which made me feel I did not get adequate time or support.
TaxJar is integrated with Kaseya autotask, and this integration is very inefficient and was not easy to set up. Neither TaxJar nor Kaseya support was helpful at all, "rude" is the only word to describe that, whereas Avalara has always tried to be helpful and has been very friendly to work with. TaxJar has no similar capability to retain their tax-calculated transactions and file the returns; TaxJar would calculate the taxes in Kaseya autotask and you would still have to manually import the data into TaxJar if you wanted to subscribe and have them file your returns. Needless to say that was a non-starter.
LOVAT is much easier to use and the onboarding process was excellent. More so, LOVAT has a standard of acceptance globally, where some countries like EU and US are included in the set features. Finally, LOVAT has adequate automation, which brings accuracy, and improves state compliance and financial standard policies.
