Avalara vs. TransactionCloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Avalara
Score 8.8 out of 10
N/A
Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.N/A
TransactionCloud
Score 9.0 out of 10
N/A
Transaction Cloud is a reseller solution for SaaS companies, to handle payments, sales tax/VAT/GST compliance (collection, filing), subscription management, recurring billing, and invoicing, that can be used by companies to simplify their payment, tax, accounting and risk management process. Effectively, TransactionCloud aims to remove complexities associated to compliance and related issues when selling SaaS, effectively by buying licenses of the user's software and selling them to customers.N/A
Pricing
AvalaraTransactionCloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AvalaraTransactionCloud
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPay as you go pricing
More Pricing Information
Community Pulse
AvalaraTransactionCloud
Features
AvalaraTransactionCloud
Type of tax
Comparison of Type of tax features of Product A and Product B
Avalara
8.4
376 Ratings
7% above category average
TransactionCloud
-
Ratings
Sales and Use Taxes9.3370 Ratings00 Ratings
Cross-border Taxes8.882 Ratings00 Ratings
VAT / GST Taxes7.472 Ratings00 Ratings
Energy and Fuel Taxes8.330 Ratings00 Ratings
Tax Reporting & Compliance
Comparison of Tax Reporting & Compliance features of Product A and Product B
Avalara
8.5
395 Ratings
8% above category average
TransactionCloud
-
Ratings
Geolocation for Tax Assessment9.1219 Ratings00 Ratings
3rd-Party Software Integrations8.5293 Ratings00 Ratings
Tax Data Reporting8.7344 Ratings00 Ratings
Compliance Administration Management8.6254 Ratings00 Ratings
Tax Exemption Processing8.3259 Ratings00 Ratings
Tax Document Management8.8274 Ratings00 Ratings
Complex Tax Scenario Management7.4171 Ratings00 Ratings
Best Alternatives
AvalaraTransactionCloud
Small Businesses
TaxJar
TaxJar
Score 8.0 out of 10
WooCommerce Subscriptions
WooCommerce Subscriptions
Score 8.6 out of 10
Medium-sized Companies
Lappa
Lappa
Score 9.0 out of 10
Sage Intacct
Sage Intacct
Score 8.6 out of 10
Enterprises
ADP SmartCompliance
ADP SmartCompliance
Score 8.4 out of 10
Agentforce Revenue Management
Agentforce Revenue Management
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AvalaraTransactionCloud
Likelihood to Recommend
8.5
(471 ratings)
9.0
(1 ratings)
Likelihood to Renew
10.0
(35 ratings)
-
(0 ratings)
Usability
9.0
(463 ratings)
-
(0 ratings)
Availability
8.1
(11 ratings)
-
(0 ratings)
Performance
8.1
(11 ratings)
-
(0 ratings)
Support Rating
5.7
(24 ratings)
-
(0 ratings)
In-Person Training
8.0
(2 ratings)
-
(0 ratings)
Online Training
9.0
(4 ratings)
-
(0 ratings)
Implementation Rating
9.8
(199 ratings)
-
(0 ratings)
Configurability
8.7
(8 ratings)
-
(0 ratings)
Ease of integration
8.7
(14 ratings)
-
(0 ratings)
Product Scalability
9.8
(10 ratings)
-
(0 ratings)
Vendor post-sale
7.6
(11 ratings)
-
(0 ratings)
Vendor pre-sale
7.9
(11 ratings)
-
(0 ratings)
User Testimonials
AvalaraTransactionCloud
Likelihood to Recommend
Avalara
I find Avalara to work very well if you are using a software system that is integrated with Avalara, and it is set up to calculate the tax and file the returns. It is very streamlined and efficient. It doesn't work as well if the tax is calculated elsewhere and you have Avalara filing your returns; the options for getting the tax info into Avalara are very limited.
Read full review
Transaction Cloud, Inc
Transactioncloud is well suited when it comes to Invoicing & billing, Analytics is another good part to keep a track of subscriptions. pay as you go feature is well suited us as we can easily determine our budget.
Read full review
Pros
Avalara
  • Establishes the connection with the appropriate municipal entity,
  • Provides ample time for review of the sales and use tax liability,
  • Submits the returns in accordance with the requirements of the respective municipal entity.
  • Maintains historical record of each remittance.
  • Allows for easy retrieval of past returns.
Read full review
Transaction Cloud, Inc
  • Recurring billing feature is working really well for us
  • The integration part is impressive as well as its super quick
  • Helping us in fraud protection
Read full review
Cons
Avalara
  • Avalara needs to be able to provide tax and legal advice, so we don't have to go to an outside source.
  • Some states we file in have more than just sales tax on the return. For example, Washington has B&O tax, tire tax, sales and use tax. It would help a lot if Avalara could report all of these taxes, so we don't have to file manually.
Read full review
Transaction Cloud, Inc
  • Video training should be available
  • Data import & export lags sometime
  • Discount Management is confusing sometimes
Read full review
Likelihood to Renew
Avalara
Avalara is the best sales tax compliance product on the market. Avalara allows us to accurately comply with our sales and use tax obligations in an accurate and timely manner for a reasonable cost. Avatax is a versatile and helpful product. We also are looking forward to implementing the cross-border product.
Read full review
Transaction Cloud, Inc
No answers on this topic
Usability
Avalara
I only say this because we had no real training on the system at all. We requested it multiple times, and no one could give us that. We had to figure a lot out for ourselves, got a rep change and finally got someone to help us navigate a bit better. Please make sure any onboarding clients get proper training and resources before going live.
Read full review
Transaction Cloud, Inc
No answers on this topic
Reliability and Availability
Avalara
I have been using Avalara for years and do not remember ever having an outage during working hours. The service is accurate and dependable.
Read full review
Transaction Cloud, Inc
No answers on this topic
Performance
Avalara
We do have trouble tying Avalara's reporting back to our POS, but we just got a new POS system and there are bugs we are still trying to work out within the POS system. I do not believe this is an Avalara issue
Read full review
Transaction Cloud, Inc
No answers on this topic
Support Rating
Avalara
It does not [matter] how much you pay in support packages for Avalara, [from my experience] you will never receive timely response times. Additionally, [it seems to me] their support techs are not experienced and/or do not understand the nature of your issues. I have resolved the majority of my issues before the support team is able to.
Read full review
Transaction Cloud, Inc
No answers on this topic
In-Person Training
Avalara
I wasn't here when they first started with Avalara.
Read full review
Transaction Cloud, Inc
No answers on this topic
Online Training
Avalara
The documentation online we informative and helpful. The videos from the Avalara institute and the help tab if we have any questions and the search too were helpful. We like the ease of using the click here for more information tool about nexus and the information for the ECM Pro training were helpful. Whenever we have a question we normally get an email along with the tool as to where to find our answer. We also like that it shows information about nexus status of the states we maybe approaching and we can look more into it.
Read full review
Transaction Cloud, Inc
No answers on this topic
Implementation Rating
Avalara
The rating of a 6 was not because I was displeased with Avalara's service or implementation team. The implementation process and implementation team were great. The issue I had with implementation was finding the time of an implementation specialist to devote to our account. With the fast growth of Avalara, my specialist always felt rushed which made me feel I did not get adequate time or support.
Read full review
Transaction Cloud, Inc
No answers on this topic
Alternatives Considered
Avalara
When I started with the company, they were using a version of CCH. This was my first experience with that program and I found it very cumbersome. It was unable to calculate multiple tax rates (this may have changed in the last 10 years) and while it filled out some of the tax returns for us, we still had to manipulate many and file them ourselves. Now we just verify that what we show in our system matches Avalara and hit approve and we are done for another month.
Read full review
Transaction Cloud, Inc
Mainly Pay as you go feature made us decide to stack up.
Read full review
Scalability
Avalara
It is usable across all departments
Read full review
Transaction Cloud, Inc
No answers on this topic
Return on Investment
Avalara
  • We have been able to keep staffing the same even though business has more than doubled.
  • Avalara filing my returns has cut down on my time spent by hours.
  • I hopeful our new integrations will soon help the rest of the sales staff as well.
Read full review
Transaction Cloud, Inc
  • Very positive impact on our billing (recurring)
  • Protection from fraud increased
  • The multuple currencies, wallet payments & major credit cards support increasing the business growth
Read full review
ScreenShots

Avalara Screenshots

Screenshot of the Avalara portal homepageScreenshot of returns, appearing in the Avalara portalScreenshot of transactionsScreenshot of reportsScreenshot of jurisdiction details

TransactionCloud Screenshots

Screenshot of Checkout Screen