Easy to use Avalara has saved me time and frustration!
Updated October 28, 2025
Easy to use Avalara has saved me time and frustration!
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- AvaTax
- Returns
Overall Satisfaction with Avalara
We are a small business with few employees. Avalara is helping us stay compliant with the 35 states that we have to file sales tax in and make sure we remit correct and accurate information. They also are going to be integrated into our software which will take that many more processes off my plate.
Pros
- Easy to navigate the website
- Quick support responses
- Easy downloads for record keeping
Cons
- Tax rate calculator in an easy to access location
- The ability to customize my dashboard to my needs
- Predicted costs based on previous sales tax data
- We have been able to keep staffing the same even though business has more than doubled.
- Avalara filing my returns has cut down on my time spent by hours.
- I hopeful our new integrations will soon help the rest of the sales staff as well.
- ERP Software
It was initially easy, then I needed some support from my ERP software. The Avalara side of it was incredibly easy and the support person was very attentive.
Avalara Returns
It has saved a ton of time using Avalara returns. I can upload them all together and then check back in a couple of days to see them as filed. It is a much easier thing now that is off my to do list.
I have only used Avalara.
Do you think Avalara delivers good value for the price?
Yes
Are you happy with Avalara's feature set?
Yes
Did Avalara live up to sales and marketing promises?
Yes
Did implementation of Avalara go as expected?
Yes
Would you buy Avalara again?
Yes
Avalara Feature Ratings
Cross-Border Tax Compliance with Avalara
Yes, they let me know when I am nearing Nexus to avoid any fines. We are registered with over 35 states and keeping track of all the tax changes would be nearly impossible.
No new sales lines, just simplified several peoples work load so we can do more business with the same number of employees.
Yes - We have Avalara integrated into our ERP system so the guess work has been taken out.
No, unfortunately the shipping costs are the issues that holds us back from selling across these markets.
Using Avalara
3 - Our quote manager, AR manager, and myself (controller) all benefit from Avalara in terms of quoting and invoicing tax rates, and myself with return submission.
1 - I am the only one that uses Avalara regularly, but we are company of only 15.
- Compliance
- Time Saving
- Ease of Use
- No longer having to google tax rates
- No longer buying expensive bulky tax law books
- Ease of mind that it is correct
- Exempt Certificate
- International Sales
Evaluating Avalara and Competitors
- Integration with Other Systems
- Ease of Use
It has saved the AR manager from asking tax related questions and myself time from answering them. It pulls the data automatically and now the quoting manager also doesn't have to spend time guessing and double checking every order.
I wouldn't, it worked great.
Avalara Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I don't think so. It isn't necessary as my issues get resolved.
I was having an issue with my Michigan return and we were able to discover the error and fix the problem quickly.
Using Avalara
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Sidebar menus
- Transactions
- Returns
- Where I collect, seems buried into a menu too far
Comments
Please log in to join the conversation