Easy to use Avalara has saved me time and frustration!
May 02, 2024

Easy to use Avalara has saved me time and frustration!

Amanda Morgan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Returns

Overall Satisfaction with Avalara

We are a small business with few employees. Avalara is helping us stay compliant with the 35 states that we have to file sales tax in and make sure we remit correct and accurate information. They also are going to be integrated into our software which will take that many more processes off my plate.
  • Easy to navigate the website
  • Quick support responses
  • Easy downloads for record keeping
  • Tax rate calculator in an easy to access location
  • The ability to customize my dashboard to my needs
  • Predicted costs based on previous sales tax data
  • We have been able to keep staffing the same even though business has more than doubled.
  • Avalara filing my returns has cut down on my time spent by hours.
  • I hopeful our new integrations will soon help the rest of the sales staff as well.
  • ERP Software
It was initially easy, then I needed some support from my ERP software. The Avalara side of it was incredibly easy and the support person was very attentive.
No software is perfect, but Avalara is close. I appreciate that they are constantly looking for feedback to improve their product. While reviewing different aspects I can see clearly what they are looking to achieve, which is the easiest experience for their users.
  • Avalara Returns
It has saved a ton of time using Avalara returns. I can upload them all together and then check back in a couple of days to see them as filed. It is a much easier thing now that is off my to do list.
I have only used Avalara.

Do you think Avalara delivers good value for the price?

Yes

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

Yes

Did implementation of Avalara go as expected?

Yes

Would you buy Avalara again?

Yes

Most of my sales tax knowledge has come from Avalara. Attending the conference gave me a solid foundation into an unfamiliar world. Then the continuing education from the ambassador program has helped me stay current. As the company has grown so has our compliance needs and Avalara has been able to keep up with our changing needs easily and made my job easier.

Avalara Feature Ratings

Sales and Use Taxes
10
3rd-Party Software Integrations
7
Tax Data Reporting
7