Avast Email Security vs. AppRiver from OpenText

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Avast Email Security
Score 8.1 out of 10
N/A
Avast Email Security is a service available and delivered through the company's CloudCare security management console. Three features of Avast Email Security service allow employees and customers to manage their email more safely: Anti-spam to keep email boxes free of unwanted email, encrypted emails ensure that incoming and outgoing email are securely delivered , and email archiving allows users to manage the size and storage for inboxes.N/A
AppRiver from OpenText
Score 7.6 out of 10
N/A
AppRiver from OpenText (formerly from Zix from 2019, which was acquired by OpenText), is a hosted messaging gateway and security platform featuring anti-spam and email encryption / data loss capability.N/A
Pricing
Avast Email SecurityAppRiver from OpenText
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Avast Email SecurityAppRiver from OpenText
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Avast Email SecurityAppRiver from OpenText
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Avast Email SecurityAppRiver from OpenText
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Avast Email Security
9.1
1 Ratings
8% above category average
AppRiver from OpenText
8.6
7 Ratings
2% above category average
Anti-malware9.01 Ratings9.86 Ratings
Customizability9.01 Ratings8.86 Ratings
Data Loss Protection10.01 Ratings7.24 Ratings
Threat Detection9.01 Ratings9.87 Ratings
Sandboxing9.01 Ratings6.95 Ratings
End-to-End Encryption9.01 Ratings9.07 Ratings
Management Tools9.01 Ratings8.77 Ratings
Best Alternatives
Avast Email SecurityAppRiver from OpenText
Small Businesses
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Enterprises
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.8 out of 10
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Avast Email SecurityAppRiver from OpenText
Likelihood to Recommend
10.0
(1 ratings)
9.0
(31 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
8.4
(25 ratings)
User Testimonials
Avast Email SecurityAppRiver from OpenText
Likelihood to Recommend
Avast Software
Avast Email Security is ideal for people who care [about] email security. With Avast Email Security you need not worry about spamming and malware attacks. Also, if you regularly share confidential information, Avast Email Security comes in handy when it comes to encrypting emails to ensure no unauthorized access. Therefore, the software is ideal for many companies and professionals such as doctors, accountants, and insurance firms.
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OpenText
AppRiver is great for both small and large organizations. Small businesses are unlikely to have much if any technical support staff available to them, for which AppRiver would be a great help. Likewise for large companies, having AppRiver can save your tech support team from dealing with basic, common, and repetitive application support, and allowing them to better focus on more important tasks at hand.
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Pros
Avast Software
  • Avast Email Security is so easy to use and anyone can decrypt and encrypt emails
  • The software offers better protection to emails
  • The software is relatively affordable
  • With Avast Email Security, it is easy to manage inbox sizes of individual emails
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OpenText
  • Very useful daily quarantine list emailed to users.
  • Suspicious emails can be viewed online in their sandbox to check validity before releasing from quarantine.
  • Multiple ways to filter emails (domain, email address, text, etc)
  • Link protection is one of the newest options available and we absolutely love it!!
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Cons
Avast Software
  • I have not experienced any issues that I can list here.
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OpenText
  • They do not support DMARC and DKIM at this time and I don't know when or if they ever will.
  • Their SPF record is not great and can possibly cause issues, at least that is what my support company has told me.
  • Scanning of links in emails seems super limited and or non-existent. THings get through with completely bad malicious all the time and I assume they are not scanning them or they don't have a proper AV on their end.
  • Once a domain is whitelisted any bad emails that may be spoofing that email domain are let through and no other filters apply to the emails. It's frustrating to have to white list 20+ individual email addresses from a company and not be able to white list just the domain and not feel secure doing that.
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Usability
Avast Software
No answers on this topic
OpenText
AppRiver is very easy to use. A new employee can begin using it on their first day.
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Support Rating
Avast Software
No answers on this topic
OpenText
AppRiver's live support is above what I expected, and I use it exclusively. I always get a professional, courteous, and knowledgeable tech that is easy to understand within a few minutes of placing a call. If you do have to leave a message they have always promptly returned my call.
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Alternatives Considered
Avast Software
Avast Email Security is a great tool more so if your have other Avast products. It is easy to use, very secure and offers great features to protect your emails. It is the best I have used
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OpenText
AppRiver requires the least amount of management time, the pricing is better and the minimums are such that almost all SMB's won't be buying shelfware. If you are an MSP, become a partner and you will see spam problems become a thing of the past.
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Return on Investment
Avast Software
  • By keeping spamming and other online threats away, we do not have to worry about corrupt emails or hacking instances.
  • With Avast Email Security, we do not have to worry about data loss
  • Avast Email Security makes it easy to encrypt and decrypt emails thereby ensuring data privacy
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OpenText
  • Efficiency, teams adapt quickly to changes or new business needs.
  • Support gives us alternatives on how to establish new timings for new business lines on email.
  • An increase in profit owing to a reduction in the amount of assistance our in-house IT staff is required to provide.
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