Avast Email Security vs. AppRiver from OpenText

Avast Email Security is ideal for people who care [about] email security. With Avast Email Security you need not worry about spamming and malware attacks. Also, if you regularly share confidential information, Avast Email Security comes in handy when it comes to encrypting emails to ensure no unauthorized access. Therefore, the software is ideal for many companies and professionals such as doctors, accountants, and insurance firms.

Incentivized

AppRiver is great for both small and large organizations. Small businesses are unlikely to have much if any technical support staff available to them, for which AppRiver would be a great help. Likewise for large companies, having AppRiver can save your tech support team from dealing with basic, common, and repetitive application support, and allowing them to better focus on more important tasks at hand.

Incentivized

• Avast Email Security is so easy to use and anyone can decrypt and encrypt emails
• The software offers better protection to emails
• The software is relatively affordable
• With Avast Email Security, it is easy to manage inbox sizes of individual emails

Incentivized

• Very useful daily quarantine list emailed to users.
• Suspicious emails can be viewed online in their sandbox to check validity before releasing from quarantine.
• Multiple ways to filter emails (domain, email address, text, etc)
• Link protection is one of the newest options available and we absolutely love it!!

Incentivized

• I have not experienced any issues that I can list here.

Incentivized

• They do not support DMARC and DKIM at this time and I don't know when or if they ever will.
• Their SPF record is not great and can possibly cause issues, at least that is what my support company has told me.
• Scanning of links in emails seems super limited and or non-existent. THings get through with completely bad malicious all the time and I assume they are not scanning them or they don't have a proper AV on their end.
• Once a domain is whitelisted any bad emails that may be spoofing that email domain are let through and no other filters apply to the emails. It's frustrating to have to white list 20+ individual email addresses from a company and not be able to white list just the domain and not feel secure doing that.

Incentivized

AppRiver is very easy to use. A new employee can begin using it on their first day.

Incentivized

AppRiver's live support is above what I expected, and I use it exclusively. I always get a professional, courteous, and knowledgeable tech that is easy to understand within a few minutes of placing a call. If you do have to leave a message they have always promptly returned my call.

Incentivized

Avast Email Security is a great tool more so if your have other Avast products. It is easy to use, very secure and offers great features to protect your emails. It is the best I have used

Incentivized

AppRiver requires the least amount of management time, the pricing is better and the minimums are such that almost all SMB's won't be buying shelfware. If you are an MSP, become a partner and you will see spam problems become a thing of the past.

Incentivized

• By keeping spamming and other online threats away, we do not have to worry about corrupt emails or hacking instances.
• With Avast Email Security, we do not have to worry about data loss
• Avast Email Security makes it easy to encrypt and decrypt emails thereby ensuring data privacy

Incentivized

• Efficiency, teams adapt quickly to changes or new business needs.
• Support gives us alternatives on how to establish new timings for new business lines on email.
• An increase in profit owing to a reduction in the amount of assistance our in-house IT staff is required to provide.

Incentivized