AvidXchange vs. Online Check Writer

AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed

Online Check Writer is a great investment for businesses as it can handled expansion as the company grows. It is well suited for companies that want to analyze revenue and expenses so they can see where they can makes changes to their day to day operations. For now I am not able to see what business this is not suitable for.

• Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.
• Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.
• Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.

Incentivized

• It has allowed me to have more time to focus on my clients needs.
• It has help to stream line my record keeping and manage my budget.
• It has shorten the transaction timeline for myself and my clients.
• It takes the hassle out of paying bills.
• I can easily use my cellphone to operate my business.

• AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices
• The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).
• The log enhancement follow-up procedure could use some work.

Incentivized

• Make the video more condensed.
• Make short videos for each function.
• Make sure to mention the security features to protect your information.
• What is in place if there is a breach in security?

At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.

Incentivized

AvidXchange is very easy to use and the customer service is always there is you need help or more training. New employees even comment on how easy it is to pickup the program.

Incentivized

Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.

We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.

Incentivized

• AvidXchange allows our office to be more productive on invoice approvals.
• Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.
• You can approve invoices from anywhere as long as you have internet access.

Incentivized

• Online check writer has reduced my fee expenses by $2000 a year.
• I have increased my earnings by 30% in 1st 6 months.
• It has also allowed me to analyze my expenses and be more efficient in my budget.