AvidXchange vs. Tungsten AP Essentials

AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed

We are using Tungsten with the former Readsoft OCR Products and Ebydos webcycles. All incoming paper-based invoices, delivery documents, advices, etc. will be scanned and digitized incl. OCR by Tungsten. They are highly integrated in SAP processes and own developments. Tungsten Ebydos Webcycle is used for approval workflows for deviations in orders, PO volume, pricing, etc. This is also fully integrated in SAP workflows, incl. own developments.

Incentivized

• Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.
• Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.
• Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.

Incentivized

• Excellent scanning and OCR.
• Highly configurable workflows.
• Audit proven transparency in SAP Systems.
• Scalable and flexible solution.

Incentivized

• AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices
• The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).
• The log enhancement follow-up procedure could use some work.

Incentivized

• OCR recognition issues.
• Interface Issues/sometimes slow interfaces.

Incentivized

At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.

Incentivized

AvidXchange is very easy to use and the customer service is always there is you need help or more training. New employees even comment on how easy it is to pickup the program.

Incentivized

Industry-leading OCR and workflows, highly integrated into SAP Systems.

Incentivized

Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.

We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.

Incentivized

Industry-leading OCR Products (Readsoft) and Webcycles (Ebydos). Very flexible, scalable, and highly integrated with SAP processes and own developments.

Incentivized

• AvidXchange allows our office to be more productive on invoice approvals.
• Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.
• You can approve invoices from anywhere as long as you have internet access.

Incentivized

• Not yet, but replaces highly manual efforts.
• Brings good productivities in AP processing.

Incentivized