Awaken Scripting vs. ZoomInfo Chat
Awaken Scripting vs. ZoomInfo Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
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Awaken Scripting | Mid-Size Companies (51-1,000 employees) | Awaken Intelligence offer software to help show users the complete picture of contact centre. Their voice analytics, speech analytics, actionable insights, dynamic call scripting and agent guidance products are presented as flexible, easy to work with and adaptable as a call centre evolves and grows. The Awaken Intelligence team boasts over 35 years combined experience operating outsourced contact centres and providing software solutions, meaning products are designed by contact centre people… | N/A | |
ZoomInfo Chat | N/A | ZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors. | N/A |
Awaken Scripting | ZoomInfo Chat | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Awaken Scripting | ZoomInfo Chat | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Awaken Scripting | ZoomInfo Chat | |
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Small Businesses | ZoomInfo Chat Score 9.1 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Awaken Scripting | ZoomInfo Chat | |
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Likelihood to Recommend | - (0 ratings) | 8.9 (27 ratings) |
Support Rating | - (0 ratings) | 9.6 (8 ratings) |
Awaken Scripting | ZoomInfo Chat | |
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Likelihood to Recommend | Awaken Intelligence No answers on this topic | ZoomInfo |
Pros | Awaken Intelligence No answers on this topic | ZoomInfo |
Cons | Awaken Intelligence No answers on this topic | ZoomInfo |
Support Rating | Awaken Intelligence No answers on this topic | ZoomInfo |
Alternatives Considered | Awaken Intelligence No answers on this topic | ZoomInfo |
Return on Investment | Awaken Intelligence No answers on this topic | ZoomInfo |
ScreenShots |